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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Excellent service, very professional Kyle was very helpful
Very fast and professional. Great communication.
Service counter personnel kept me well informed. Items completely except for one recurring yellow warning regarding "Tire Pressure Sensor Fault". The sensors were checked at my appointment and were okay then but I continue to get the warning when I start the car.
I appreciated having my car returned to me washed!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you loved the car wash service. We always aim to make your experience shine. Looking forward to serving you again soon!
My first experience ever at Serramonte Ford was outstanding. I took my used '22 Mustang in for servicing. Thank goodness I had the good fortune to have Pam answer when I called in to make the appointment. Hands down, best experience at a car dealer ever. She got me in the next morning, arranged for a ride, provided useful updates, and my service came in UNDER the estimate. When does that ever happen? Never....until now. Pam is a dream; I'm looking forward to my next visit to Serramonte.
Business response:
Thanks for the fantastic review! We're thrilled to hear about your outstanding experience with Pam and our service team. We strive to exceed expectations, and it's great to know we hit the mark for you. Looking forward to welcoming you back for your next visit!
The Service Advisors are professional, knowledgable, and consistently coordinate the service process seamlessly.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our Service Advisors made your experience seamless and professional. Your satisfaction is our priority, and we appreciate your support!
I had a wonderful experience at Serramonte Ford. Kyle was very helpful and caring. I greatly appreciate the amazing service.
Business response:
Thank you! We're thrilled to hear about your wonderful experience with Kyle. Our team is dedicated to providing exceptional service, and your feedback means a lot to us. We look forward to welcoming you back to Serramonte Ford!
Great customer service! Prompt response to inquiries.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service team. Prompt responses are what we strive for, and it's wonderful to know we hit the mark for you!
They were unable to fix my issue without charging me more money to tell me what they already knew. They call it a diagnostic fee. They already attempted to rotate my tires and told me I had a bent piece but couldn't officially tell me till they charged me the fee. My issue never got fixed and I took it to a local mechanic after
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,304 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.