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Sherwood Buick GMC
- Car Dealers
- Sherwood Park, AB
About this business
Location details
10 Automall Rd, Sherwood Park, AB, T8H 2N1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service department does not know what they are doing. Had a Mechanical Fitness Assessment inspection completed as per AMVIC requirement. Argued with the department that road testing the vehicle was not required. they threatened to back out of the deal and demanded a road test. Had no choice but to comply. Reached out to AMVIC and confirmed a road test is not required. This dealership does what they want, not whats required. Be prepared to be screwed over even when you call them out about being wrong.
This man is condescending, sexist, and a scam artist. He did the financing for a recent purchase I did, and I immediately didn't like him based on vibes, but was pleasant. I kept telling him I didn't want a warranty, and that I had been screwed over before, and he told me that without purchasing one I wouldn't be a candidate for financing. I was approved, for a lot, and he still pushed that. I asked him about certain things it would cover that I knew I needed in the last, and he said yes. I asked him where it said that. He p... read more
Beware of this crook at this dealership for your buying or selling. Misleading the customers and never disclosing the terms on the finance agreement. Report this guy to Amvic for unfair trade practices
I took my vehicle in on Apr 18, 2024 after having a oil change done previous to this at the dealership. They said my oil cooler lines were leaking when I had the oil change done. They sent me what else was wrong with my vehicle, among the oil cooler lines they said to replace both front shocks, they were leaking as well. I thought my extended warranty was still in place, not knowing it had expired three weeks before this. I spoke to the manager in service about covering it under my warranty, and said no they couldn't. At tha... read more
Business response:
Hi there, we apologize for your experience, but would like to add some context to the situation. On April 9, 2024, we noted your engine oil cooler lines were sweating. When you returned on April 24 for the replacement, we discovered your extended warranty had expired. Our technician also found minor sweating on your front shocks. We understand your frustration with the timing of the warranty expiration. We reached out for additional assistance but were unable to extend the warranty coverage. Shocks are considered wear and te... read more
Worst online parts ordering operation i literally hav ever dealt with , no regard whatsoever for my time and whether i should be informed of unavailable parts !! I am completely pissed at how my time was wasted and that i was completely blowin off by their chatbots . Keith Lamar who responded to my email was of no use in this matter !!!
This is by far the worst dealership I have dealt with, the truck we bought had to be given back to engine issue which nearly caused an accident but driving over a pedestrian because the electronics all failed and there was no control over the truck. Then they provided another truck with body faults on it that was supposed to have been repaired & they never took the time to fix it..just to get the vehicle financed without my signature on any bank documents or agreeing to any terms on the purchase! Bad service and FRAUD!!!! St... read more
Business response:
Hi Tabitha, we have been trying to get in touch with you, with no response. Can you please call into service and we would be more than happy to assist you. Thank you!
my salesperson Taylor was great. sherwood gmc dealership worst after sales service still waiting 2 months for someone to call me back.
Business response:
Hello, our team has been in contact with you to amend your concerns. Thank you for bringing this to our attention.
I recently purchased a truck from this dealership, only to discover that the specifications of the truck were misrepresented. Despite reaching out to both the sales representative and their manager, no action was taken. Upon attempting to escalate the matter to higher management, I was assured that the general manager would contact me promptly, but unfortunately, no one followed up. This experience has left me extremely disappointed, particularly as it was my first time buying a new vehicle, turning what should have been a p... read more
Business response:
Hi Saleh, we apologize for the frustration. We regret that we couldn't make your experience a positive and memorable one. We have elevated your concerns to management and hope we can make it up to you in the future. Thank you for bringing this to our attention.
Warning: Fraudulent Practices and Lack of Accountability. Sherwood GMC selling Accidentally Cars with clear Carfax. I want to warn potential car buyers to stay away from Sherwood GMC due to their fraudulent practices and lack of accountability. My experience with them has been nothing short of a nightmare. I purchased a 2022 Dodge Charger GT from them in March, only to discover after a month and a half that one of the doors was not original and the paint had started peeling off. It seems like they replaced original door with... read more
Frequently asked questions about Sherwood Buick GMC
How is Sherwood Buick GMC rated?
Sherwood Buick GMC has a 4.4 star rating with 4,014 reviews.
When is Sherwood Buick GMC open?
Sherwood Buick GMC is closed now. It will open at 8:30 a.m.