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Sherwood Park Chevrolet
- Car Dealers
- Sherwood Park, AB
About this business
Location details
500 Premier Way, Sherwood Park, AB, T8H 0R5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I couldn’t get clear communication from my service advisor at all and I’ve had to advocate for myself with Chevrolet Canada for a known problem. Very displeased
They don’t mind selling to you but when issues are found that’s it!
Business response:
Hi Mark, we are unable to locate you in our system, but we take your review very seriously. Can you please reach out to sbilozyr-sitek@sherwoodparkchev.com so we can make things right for you. Thank you.
Be careful what you about to sign. I get it they need profit. But dont fool people.
Business response:
Hi Marvin, our team has been trying to reach out to you to address your concerns. Can you please reach out to jgallinger@sherwoodparkchev.com at your earliest convenience. Thank you.
I purchased a 65000$ diesel truck here and was presented with a clean carfax and was led to believe that it had never been in any accidents. I realized the bumper was crooked so I did some research to find that the dealership had done 6500$ in body repairs that I was not notified of. It had been only 3 days into my new purchase and the salesman told me they can’t do anything about it and we got into a heated argument. I had to reach out to the manager at which we got it back into the body shop. The body shop could not straig... read more
Business response:
Hi there, we apologize for the inconvenience with your previous visit. We understand we have come to an agreement and remedied your situation. Thank you.
The salesman and manager I dealt with were shady, won’t be returning or recommending them to anyone.
This was the worst experience I’ve ever had in buying a vehicle I was dealing first with Jason I told him what I was looking for then he said they didn’t have that I said ok I will keep on looking the next morning he called me and told me he had found one then Karsen took over and convinced me to put down $500 so that the vehicle wouldn’t be sold I had all the financing in place the next day Jason called me and said that the vehicle had been sold I have been trying for three weeks to get the money back and Jason Is telling m... read more
Dark essential was added into truck and the service department was terrible at communicating to me how long it would take. Then they couldn’t decide if this was a service call or a sales issue. 5 hours later they had the truck back from another location and there was glue on my tailgate.
I’m extraordinarily disappointed. After dealing with who was easily the best sales person I have ever dealt with (Wayne) the vehicle that I purchased used, started showing signs of a starting issue the day after I purchased it. The vehicle I purchased was a Ford they would still have been under warranty through Ford so it was sent to their dealership in the area to be looked at. The issue came back to be some thing. It was not warranty approved by Ford any longer so the conversation started with a Sherwood Park Chevrolet, in... read more
Use to have top notch customer service, my last 2 Oil Changes/Service did not go well, Staff attitude was very poor, cold and short with me. When I asked questions regarding my vehicle, the reply was rude and short, and I was told to book it in if I want to find out my concern. I have had 2 bad experiences in the last 6 months at this dealership, and I have been a customer for the last 15 years. Time for me to find a new service center.
Frequently asked questions about Sherwood Park Chevrolet
How is Sherwood Park Chevrolet rated?
Sherwood Park Chevrolet has a 4.5 star rating with 4,117 reviews.
When is Sherwood Park Chevrolet open?
Sherwood Park Chevrolet is open now. It will close at 6:00 p.m.