Jay replies to every comment.
On brand. At every location.
Detects intent, sentiment, and urgency, filters spam automatically, and drafts replies or opens tickets when needed.
Always on - no added headcount
2,000+
Messages handled per account, monthly
87%
Reply acceptance rate
134x
Increase in response rate
Responses that know intent, sentiment, and your brand
Understands what's actually being said
Detects intent, sentiment, and urgency - including visual context in photos - before deciding what to do next.
Sorts the signal from the noise
Classifies every message - enquiry, praise, complaint - and filters spam automatically before it reaches your team.
Replies the way you would
Drafts a contextual response, or pulls from a pre-approved template - always in your brand voice.
You're always in control
Every reply can route through approval, or post automatically - your rule, by urgency or account.
A workflow you control, end to end
Configure every step for your brand, your rules, and your locations.
Understands what's actually happening
Detects intent and sentiment, and filters spam automatically.
Replies grounded in context
Drafts a response from the message, the account, and your brand voice.
Stays on brand and compliant
Matches tone and applies your industry rules before anything goes out.
You're always in control
Hold anything sensitive for review - your rule, by urgency or account.
Escalates what a reply can't fix
When it's more than a comment, opens a ticket and tracks it to resolution - the loop closes either way.
