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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
All went very well. It was just an oil and filter change. They also gave me a 10% discount.
Business response:
Thank you for taking the time to share your positive experience with us at South County Lexus. We are delighted to hear that your oil and filter change went smoothly and that you were pleased with the service you received. It's wonderful that we could provide you with a discount on your visit. We truly appreciate your business and look forward to serving you and your 2016 Lexus ES 350 for all your future automotive needs.
Excellent service.. the staff was very aware of customers needs.
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with us. We are truly delighted to hear that our staff demonstrated such attentiveness to your needs and provided you with excellent service. Your recognition of our team's dedication to customer care means a great deal to us. We strive to ensure every visit to South County Lexus reflects our commitment to understanding and meeting our customers' expectations, and it's gratifying to know we succeeded in delivering that level of service for y... read more
First time here but everything went well
Business response:
We are overjoyed to hear that your first visit to South County Lexus went so well! Thank you for choosing us and for taking the time to share your positive experience. We truly appreciate your trust in our team and look forward to serving you again in the future. Your feedback means a great deal to us as we continue to strive for excellence in every aspect of our service.
We like working with Alex Cruz he takes care of us.
Business response:
We are elated to hear about your positive experience with our team! It's wonderful to know that you feel well taken care of and have built such a trusting relationship with us. Your loyalty and satisfaction mean everything to us at South County Lexus. We're committed to continuing to provide you with the exceptional service you've come to expect, and we look forward to serving you for many years to come.
RGD is the best service guy at Mission Viejo Lexus
Business response:
We are honored to receive your wonderful feedback about RGD's exceptional service. It's truly rewarding to know that our team member has made such a positive impact on your experience with your 2017 LEXUS RX 350. Your recognition of outstanding service means everything to us, and we will be sure to share your kind words with RGD. We remain committed to providing the highest level of automotive care and customer service that exceeds your expectations every time you visit us.
I bought a used Lexus certified 2024 NX 350 hybrid. I came late on a Saturday night and worked with Julian. One of the best things about this dealership is that they will tell you the out-the-door cost before you even step foot in the dealership. Once I received my car there were some minor cosmetic flaws that I must have missed when I bought it because it was a late night on Saturday. Let me tell you, as soon as I called Freddy was so fast to help me fix them with ease. Great customer service.
Business response:
Thank you for taking the time to share your experience with your certified 2024 NX 350 hybrid purchase. We genuinely appreciate your recognition of our transparent pricing approach and are delighted that you found value in knowing the out-the-door cost upfront before visiting us. It's wonderful to hear that Julian provided excellent service during your Saturday evening visit, and that our team was able to quickly address the minor cosmetic concerns you discovered. Your feedback about our customer service responsiveness truly... read more
Service writer was good. Technician found my wheel shiver
Business response:
We are grateful for taking the time to share your experience with us. It's wonderful to hear that our service writer provided you with good service, and we're pleased that our technician was able to identify the wheel shiver issue with your 2020 LEXUS RX 450H. At South County Lexus, we strive to deliver thorough and professional service for every customer. Your feedback about both our service team and our diagnostic capabilities means a great deal to us, and we appreciate you choosing us for your vehicle's needs.
Hassan was great, as usual very good service
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with Hassan at South County Lexus. We are thrilled to hear that he provided you with great service once again, and it's clear that his consistent dedication to excellence continues to make a positive impression on our valued customers. Your recognition of Hassan's outstanding service means a great deal to our team. We take pride in building lasting relationships with our customers, and it's rewarding to know that we're consistently meeting y... read more
Service team is very professional and ease of getting checked in for your service. My service advisor Maria was very knowledgeable and made it very easy to understand service needed for my car. She went above and beyond!
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that Maria provided you with knowledgeable assistance and made the service process easy to understand while going above and beyond for you. Your feedback about the professionalism of our team and the ease of the check-in process means a great deal to us at South County Lexus. We take pride in delivering exceptional service to our valued customers, and we're delighted that we met your expectations during your recent visit.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,316 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.