This profile has been claimed by the business owner or representative.
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Nestor--the service consultant was excellent in taking care of my needs. H even went the extra mile to demonstrate some of the unknown features of the car that are very useful. Highly recommend him and the dealership.
Business response:
We are thrilled to hear about your outstanding experience with our service team. Your comments about receiving exceptional care and having useful vehicle features demonstrated really highlight the dedication we strive for in every customer interaction. It means so much when customers take the time to recognize team members who go above and beyond to ensure you get the most value from your vehicle. Thank you for your recommendation of both our service consultant and South County Lexus - feedback like yours truly makes our day... read more
Excellent customer service and maintenance.
Business response:
We are ecstatic to hear about your positive experience with our service and maintenance team. Your satisfaction with the exceptional care you received truly means the world to us. It's wonderful to know that our commitment to providing outstanding customer service made such a positive impression. We look forward to continuing to serve you with the same level of excellence.
Courteous and quick service.
Business response:
Thank you for sharing your experience with us. We truly appreciate hearing that our team provided you with courteous and efficient service. Your positive feedback about the quick service you received means a great deal to us at South County Lexus. It's wonderful to know that we met your expectations and made your visit a pleasant one. We look forward to continuing to serve you with the same level of care and professionalism.
Evan & the Service Team are always great!
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your recognition of the consistently excellent care you receive means so much to us. It's incredibly rewarding to know that our team continues to exceed your expectations and provide the outstanding service you deserve. We truly value your loyalty and trust, and we look forward to continuing to serve you with the same level of excellence you've come to expect.
great service and consideration on a rainy day! Thank you!!
Business response:
Thank you for taking the time to share your wonderful experience! We are delighted to hear that our team provided exceptional service and showed thoughtful consideration during the rainy weather. Your kind words truly mean a lot to all of us at South County Lexus. We understand that weather conditions can make visits more challenging, and we are pleased our staff went the extra mile to ensure your comfort. We look forward to continuing to serve you with the same level of care and attention.
Prompt, efficient and handled well.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback regarding our prompt and efficient service means so much to us. We take great pride in ensuring every interaction is handled with care and professionalism. Thank you for choosing South County Lexus and for sharing your experience with others.
Faster than expected. No problems. Good communication.
Business response:
We are honored to hear that your service experience exceeded your timeline expectations. It's wonderful to know that everything went smoothly without any issues during your visit. Your feedback about our team's clear communication throughout the process means a great deal to us at South County Lexus. We truly appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional service.
They priced their car right. Staff like Zoey and the manager at that time we bought the car were easy to deal with. They price our trade in, right too. We had a very pleasant buying experience. The facility is nice and clean.
Business response:
We are utterly delighted to hear about your wonderful experience with us. It's fantastic to know that our pricing approach for both your new vehicle and trade-in felt fair and appropriate to you. We're pleased that our team members made your buying process smooth and enjoyable. Your kind words about our staff's professionalism and the cleanliness of our facility mean so much to us. Thank you for choosing South County Lexus and for taking the time to share your positive experience with others.
Nestor Molina was very helpful dealing with lexus interface. Help get rid of engine waring notice on my app. Plus gave me information and phone number to deal with this in the future.
Business response:
Thank you for taking the time to share your positive experience. We're delighted to hear that our team member provided such valuable assistance with your Lexus interface and helped resolve the engine warning notification on your application. It's wonderful that you received the information and resources needed to handle similar situations independently in the future. Your feedback highlights our commitment to delivering comprehensive support and ensuring our customers feel confident with their vehicle's technology. We truly ... read more
South County Lexus has a 4.7 star rating with 6,142 reviews.
South County Lexus is open now. It will close at 9:00 p.m.