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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Professional and friendly service. South Country always delivers.
Business response:
We are excited to hear that your experience with us was professional and friendly. It means a lot to know that our team continues to deliver the level of service you expect and deserve. We look forward to welcoming you back next time!
Always 5 star service. Greeted promptly and handed my car over with ease.
Business response:
We are pleased to hear that your experience continues to meet the high standard you expect from us. A smooth drop-off process and a warm greeting from the start are details that matter, and we are glad that came through during your visit. Thank you for taking the time to share your feedback and for your continued trust in South County Lexus.
Hassan was professional, caring, and attentive. He listened carefully to my concerns, addressed each issue, and made sure everything was taken care of. I really appreciate his excellent customer service.
Business response:
Thank you for taking the time to share your experience with us. It is wonderful to hear that Hassan made such a positive impression through his attentiveness and care. Knowing that each of your concerns was heard and addressed is exactly the standard we aim for with every visit. We will be sure to pass along your kind words to Hassan and the rest of the team.
Great service advisor ! And my service technician explained my car is doing great.
Business response:
Thank you for sharing this! It's great to hear that both your service advisor and technician made such a positive impression during your visit. Knowing your NX 350H is in good shape is always great news, and we're glad the team took the time to walk you through everything. We look forward to seeing you again at South County Lexus!
they always take care of me and my car
Business response:
Thank you for taking the time to share your experience with us. Knowing that both you and your vehicle are consistently well taken care of means a lot to our team. We look forward to continuing to be there for you whenever you need us.
Great service. RDG is the best.
Business response:
Thank you immensely for taking the time to share your experience with us. We are so glad to hear that you received great service, and it is wonderful to know that RDG made such a positive impression on you. We will be sure to pass along your kind words. We look forward to seeing you and your RX 350 again!
Service after the sale is a critical component if any car purchase and SCL is committed to that aspect of the transaction. They delivered my vehicle to my home nearly 80 miles away with me digitally signing virtually every document ahead of their arrival. The real commitment came two days later when they picked up my vehicle again to complete a complete detail and remove a door ding which I had resolved to have repaired myself. Excellent customer service SCL, keep up the commitment
Business response:
We are pleased to hear about your experience with our team, Frederick. Delivering your vehicle nearly 80 miles from our dealership and making the process as smooth as possible through digital documentation reflects exactly the kind of service we aim to provide. The fact that our team followed up two days later to complete the detail and address the door ding speaks to the level of care we want every customer to feel long after the purchase is done. Thank you for taking the time to share this, and we look forward to continuin... read more
Very helpful, professional, very knowledgeable! The best staff there! A+.
Business response:
We greatly appreciate your kind words and the time you took to share your experience with us. Hearing that our team was helpful, professional, and knowledgeable means a lot, and it reflects the standard we work hard to maintain every day. We look forward to welcoming you back the next time you need anything.
Fabulous customer service and care !
Business response:
Thank you so much for the kind words! We're thrilled you had a fabulous experience with us. We look forward to seeing you again at South County Lexus!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,398 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.