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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I'm a new customer to South County and they took excellent care of me. As well, I had warranty work that was seamless and my service advisor Gilbert is a true professional.
Business response:
Thank you for sharing your wonderful experience with us at South County Lexus. We are overjoyed to hear that we provided excellent care during your first visit with us. It's fantastic to know that your warranty service went smoothly and that you found your service advisor to be such a true professional. Your trust as a new customer means everything to us, and we look forward to continuing to serve you with the same level of care and expertise.
Good staff. The car was ready same day.
Business response:
We deeply cherish your feedback about our team and the efficient service you received. It's wonderful to hear that our staff made a positive impression and that we were able to have your vehicle ready for you on the same day. Providing excellent service while maintaining quick turnaround times is something we strive for every day. Thank you for taking the time to share your experience with South County Lexus, and we look forward to continuing to serve you and your 2019 Lexus ES 350 in the future.
Smooth, no issues. Good communication.
Business response:
We are thrilled to hear about your seamless experience with us. Your feedback highlighting our clear communication and hassle-free service means so much to our team at South County Lexus. We understand how important it is to have everything run smoothly when you're working with us, and we're delighted that we met your expectations. Thank you for taking the time to share your positive experience with other customers.
RGD was awesome! He is knowledgable, personable and efficient. .
Business response:
We are delighted to hear about your wonderful experience with our team member! It's fantastic that you found him to be so knowledgeable and personable while providing efficient service. Your feedback highlights exactly the kind of professional yet friendly approach we strive to deliver at South County Lexus. We truly appreciate you taking the time to share your positive experience with us.
Gil was great to work with. He was professional and kept me informed.
Business response:
We are ecstatic to hear about your wonderful experience with our team. It's fantastic to know that you found the service professional and appreciated being kept well-informed throughout the process. Your positive feedback about the exceptional care you received truly means a lot to us at South County Lexus. We're delighted that we could provide you with the quality service experience you deserve, and we look forward to continuing to serve you and your vehicle in the future.
Always prompt - on time with expert service
Business response:
Thank you for sharing your experience with our service team. Your recognition of our timely and expert approach means everything to us. We understand how valuable your time is, and we're delighted that our team consistently delivers the professional service you deserve. Your trust in South County Lexus for your 2018 LS 500 is truly appreciated, and we look forward to continuing to provide you with the reliable service experience you've come to expect.
Expert services - pickup and delivery
Business response:
We are pleased to hear about your positive experience with our pickup and delivery service. Your feedback about our expert services means a great deal to us at South County Lexus. We understand how valuable your time is, and we're delighted that our convenient service options made your experience seamless. Thank you for choosing us for your Lexus GX 550 Luxury needs, and we look forward to continuing to provide you with the same level of professional service in the future.
The service was performed and completed on time. The service advisor was friendly, courteous, professional, and attentive.
Business response:
Thank you for sharing your positive experience with our service team. We are delighted to hear that your service appointment was completed in a timely manner and that you found our service advisor to be welcoming, respectful, knowledgeable, and responsive to your needs. Your feedback about the quality of care you received means a great deal to us at South County Lexus. We appreciate you taking the time to recognize the excellent service provided, and we look forward to continuing to exceed your expectations with your 2024 LE... read more
Clear communication throughout the repair process
Business response:
We are elated to hear about your positive experience with our repair services. Maintaining open and transparent communication during vehicle maintenance is something we prioritize, and it's wonderful to know that our team kept you well-informed throughout the entire process. Your satisfaction with how we handled your service needs means a great deal to us at South County Lexus. Thank you for taking the time to share your experience with us.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,316 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.