This profile has been claimed by the business owner or representative.
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Cruz was good with communication and managing a difficult insurance adjuster.
Business response:
Your positive feedback is incredibly valuable to us. We understand how challenging it can be to work with insurance matters, and we're pleased to hear that Cruz provided excellent communication throughout the process and effectively handled the complexities with your insurance adjuster. At South County Lexus, we take pride in having team members who go above and beyond to support our customers during potentially stressful situations. Your experience reflects our commitment to providing professional service when you need it m... read more
Excellent facility. Service done in time.
Business response:
We are utterly delighted to hear about your positive experience with our facility and that we completed your service in a timely manner. Your satisfaction with the quality of our service and our ability to meet your scheduling expectations means everything to our team. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the exceptional service you deserve.
Very good service. Very courteous
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our courteous approach and quality service truly means the world to us. We take great pride in ensuring every customer feels valued and well-cared for during their visit. Thank you for taking the time to share your feedback - it motivates our entire team to continue delivering the exceptional service you deserve.
Always good and as expected! Will come back
Business response:
We are thrilled to hear that your experience with us consistently meets your expectations. Your satisfaction with our service means everything to our team. Knowing that you plan to return for future needs shows the trust you have in us, and we truly appreciate your continued loyalty. We look forward to serving you again and maintaining the high standard of service you have come to expect.
Efficient, courteous technicians and advisors. Clean car
Business response:
We are delighted to hear about your positive experience with our team. Your recognition of our technicians and advisors for their efficiency and courtesy means a great deal to us. We take pride in maintaining high standards of service while ensuring every customer feels welcomed and valued. It's wonderful to know that your vehicle was returned to you in pristine condition, as we believe attention to detail reflects our commitment to excellence. Your feedback reinforces our dedication to providing exceptional automotive care.
My GX's first service was handled very quickly and efficiently.
Business response:
We are thrilled to hear that your GX's initial maintenance appointment went so smoothly. It's wonderful to know that our team was able to provide you with prompt and effective service during your first visit. Your feedback about the quick turnaround and efficient handling of your vehicle means a great deal to us. We look forward to continuing to provide you with the same level of excellent service for all your future automotive needs.
I was informed of how the service was progressing. There waiting area is excellent and their employees very friendly
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that we kept you well-informed throughout your service visit and that you found our waiting area comfortable. We truly appreciate your kind words about our team members and their welcoming approach. Your feedback highlights the dedication we have to providing exceptional customer service, and it means so much to know that our efforts made a difference during your visit. Thank you for taking the time to share your experience.
Always great service and keep me informed on service status.
Business response:
Thank you for taking the time to share your experience. We're delighted to hear that you consistently receive excellent service and appreciate how our team keeps you updated throughout the service process. Your satisfaction with our communication and service quality means everything to us. We truly value your trust in our team and look forward to continuing to provide you with the outstanding service experience you've come to expect.
All done quickly and professional
Business response:
Thank you for your review! We are absolutely thrilled to hear that your service experience was handled efficiently and met our high standards. Your satisfaction with the quick turnaround and our team's expertise means everything to us at South County Lexus. We truly appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional service.
South County Lexus has a 4.7 star rating with 6,026 reviews.
South County Lexus is open now. It will close at 9:00 p.m.