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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
We had a great experience working with Maryam at South Coast Lexus. She was extremely kind, thoughtful, and attentive to our needs throughout the entire process. She was always polite, honest, and transparent, which made us feel comfortable and confident in our decisions. We highly recommend Maryam to anyone looking for a knowledgeable, honest, and caring salesperson. Thank you, Maryam, for making our Lexus experience such a great one!
Business response:
Thank you for your wonderful feedback! It means a lot to hear that Maryam made such a positive impression throughout your car buying journey. Her commitment to being honest, transparent, and attentive is exactly the kind of experience we want every customer to have at South County Lexus. We will be sure to pass along your kind words to her. Congratulations on your new RZ 350e, and we hope to see you again!
Efficient and made the experience easy.
Business response:
Your review is appreciated, and it means a lot to know that your experience was smooth and straightforward. Making the process easy for our customers is something we work hard at every day. We look forward to serving you again with your 2021 Lexus UX 250h.
I liked my Service Advisor, Maria Caudillo. She was cordial and thorough in her interactions with me. The service was performed as needed and was well explained. There was nothing I disliked about this service visit.
Business response:
Thank you for your review! It is great to hear that Maria made such a positive impression during your visit. Providing clear communication and thorough service is something we take pride in, and it sounds like your experience reflected exactly that. We look forward to seeing you and your RX 350 again at South County Lexus!
Top notch service. They made me feel like I was a VIP and they were glad to see me. From the lot attendant when I pulled in, to the review of work performed with my service consultant, I counted no less than six "Good mornings and thanks for coming in todays" It felt like visiting old friends.
Business response:
Your feedback is incredibly valuable, and it truly reflects the experience we work hard to create for every guest who visits us. Knowing that you felt welcomed from the moment you arrived, and that our team made such a consistent and warm impression throughout your visit, means a great deal to us. That sense of familiarity and care you described is exactly what we hope every customer walks away with. Thank you for taking the time to share this, and we look forward to seeing you again at South County Lexus.
Excellent service from all staff folks.
Business response:
We are thrilled to hear that your experience with our team was excellent. It means a lot to know that our staff made a positive impression, and we will be sure to pass along your kind words. We look forward to welcoming you back the next time you need anything from us.
My Lexus and I are well-taken care of at South County Lexus! Before any additional work is done on my car, my service manager (Alex) brings it to my attention. I have been satisfied with SCL for the past 6 years! I will have my Lexus serviced only by them!
Business response:
Thank you for taking the time to share such kind words about your experience with us. It means a lot to know that you have trusted South County Lexus with your vehicle for the past six years, and we are glad that the level of care and communication you receive has consistently met your expectations. Keeping you informed before any work is performed is something we take seriously, and it is wonderful to hear that comes through in your visits. We look forward to continuing to take care of both you and your NX for many more yea... read more
Good service Clean waiting room Good coffees j
Business response:
We are thrilled to hear that your visit went well! It means a lot to know that our team delivered good service and that you were comfortable in our waiting area. We hope to see you again the next time your Lexus needs attention.
Fixed recall item within a few hours
Business response:
We greatly appreciate your feedback and are glad to hear the recall work was completed quickly for you. Getting you back on the road without a long wait is something we take seriously, and it's great to know the team delivered on that. Thank you for trusting our team with your service.
Great service. They worked fast to get it done.
Business response:
We are overjoyed to hear that your experience with us was a positive one! Knowing that our team worked efficiently to get you taken care of means a lot to us. We look forward to seeing you again next time you need anything.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,480 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.