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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Awesome Technical advisor professional and always courteous!! Great staff and free coffee and fruits. The facility used to provide free bottled water, regretfully this is not the case that I could see on my last two visits. I hope this is will be corrected. Overall, the hanks for the awesome service!
Business response:
We are utterly delighted to hear about your wonderful experience with our technical advisor and team. It means so much to us that you found our staff professional and courteous during your visit. We're thrilled that you enjoyed the complimentary coffee and fresh fruit we provide for our valued customers. Thank you for bringing the bottled water situation to our attention. Your feedback about this service is important to us, and we truly appreciate you taking the time to mention it. We value customers like you who help us mai... read more
Got what needed to be done in time.
Business response:
Thank you for your wonderful feedback! We're delighted that we could complete everything you needed within your timeframe. Your satisfaction with our efficient service means a great deal to our team. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Prompt service quality work completed work in timely fashion
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you experienced efficient service and received excellent work completed within your expected timeframe. Your satisfaction with the quality and speed of our service means everything to our team. We truly appreciate you taking the time to share your positive experience and look forward to continuing to provide you with outstanding service.
Scott/Lexus Service Department did an exceptional job from start to finish.
Business response:
We are delighted to hear about your outstanding experience with our service team. It's wonderful to know that you received exceptional care throughout your entire visit. Your satisfaction with the quality of service provided truly makes our day. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to exceed your expectations.
Service writer was nice and efficient. Repairs completed with no issues.
Business response:
We are elated to hear about your positive experience with our service team. Your feedback about the efficiency and pleasant demeanor of our service staff means so much to us. It's wonderful to know that your repairs were handled smoothly without any complications. We truly appreciate customers like you who take time to share their experiences, and we look forward to continuing to provide you with the excellent service you deserve.
Every time I bring my car in it's excellent. My service advisor Mr Cruz is awesome. Thank you
Business response:
We are ecstatic to hear about your consistently excellent experiences with us! It's wonderful to know that every visit exceeds your expectations and that you feel well taken care of during your service appointments. Your kind words about your service advisor mean so much to our team - we're fortunate to have dedicated professionals who truly care about providing outstanding customer service. Thank you for being a valued member of the South County Lexus family and for taking the time to share your positive experience!
Keeps you updated on maintenance status. Courteous staff. Clean facility.
Business response:
We are thrilled to hear about your positive experience with our team and facility. Your appreciation for our communication regarding maintenance updates means a great deal to us, as we strive to keep our customers well-informed throughout the service process. It's wonderful to know that you found our staff to be courteous and our facility clean. These elements are essential to providing the exceptional service that our customers deserve. Your feedback reinforces our commitment to maintaining the high standards that make each... read more
Scott is nice and helpful. Pls text me when the next maintenance is approaching !
Business response:
We sincerely value your kind words about Scott's helpful service. It's wonderful to hear that you had such a positive experience with our team. We understand how convenient maintenance reminders can be and appreciate you sharing that feedback with us. Your satisfaction with the service you received means a great deal to us, and we look forward to continuing to provide you with excellent care for your vehicle.
Buddy is the best! Great service.
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your kind words about receiving excellent service truly mean the world to us. We're thrilled that our commitment to providing outstanding customer care made such a positive impression. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service that South County Lexus is known for.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,026 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.