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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Polite, competent service but took 2+ hours.
Business response:
We are honored to receive your feedback about your recent visit. It's wonderful to hear that you found our team to be courteous and skilled in their approach to serving you. We understand that spending over two hours for service is a significant time commitment, and we truly appreciate your patience during the process. Your experience with our knowledgeable staff reflects our commitment to providing quality care. We value customers like you who take the time to share their experiences with us.
Very thorough and professional service.
Business response:
We are grateful for your thoughtful feedback about our comprehensive and expert service. Your recognition of our team's attention to detail and dedication to excellence truly means everything to us. It brings us great joy to know that we provided you with the quality experience you deserve. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.
Excellent service and great customer service
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about our service quality and customer care truly mean the world to us. We work hard every day to provide exceptional experiences for our valued customers, and it brings us great satisfaction to know we succeeded in making your visit positive. Thank you for taking the time to share your feedback - it motivates our entire team to continue delivering the outstanding service that our customers deserve.
Wonderful experience.....especially being able to work with Adonis our Sales Rep. His relaxed and knowledgeable style fit well with us. South Count Lexus is lucky to have him on their team!! Tim
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly grateful to hear that your visit exceeded your expectations. It's fantastic to know that Adonis provided you with the relaxed and knowledgeable service that made your experience so positive. His approach clearly resonated with you, and we're delighted that his expertise helped create such a memorable visit. Your kind words about our team member mean the world to us. We appreciate you choosing South County Lexus and look forward to continui... read more
RGD is the best sevice advisor, always let me know what my car needs and he is always is so helpful. I will only take my cars to him at Souh County
Business response:
Your positive feedback means so much to us! It's wonderful to hear how RGD consistently keeps you informed about your vehicle's needs and provides such helpful service. Having a trusted service advisor who truly cares about your automotive needs makes all the difference in your ownership experience. We're grateful for your loyalty and thrilled that you feel confident bringing your vehicles to South County Lexus. Your trust in our team motivates us to continue delivering the exceptional service you deserve.
Service was quick and the job was done well. I will come back in the future.
Business response:
We are pleased to hear that our service met your expectations with both efficiency and quality. Your satisfaction with the quick turnaround and excellent workmanship means everything to our team. We look forward to serving you again and providing the same level of care in the future.
Great service, technology service is standing by is a plus
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your recognition of our excellent service means so much to us, and we're particularly pleased that you found value in having our technology support readily available when you need it. At South County Lexus, we strive to provide comprehensive assistance to ensure every aspect of your ownership experience exceeds expectations. Thank you for taking the time to share your positive feedback with us.
I realize the 'price' of safety, and it's worth it to me that not only am I safe when driving my Lexus, but that my Lexus is highly maintained by a knowledgeable and qualified working crew! They keep my Lexus in above-excellence driving condition!
Business response:
We are happy to hear that you value the importance of safety and maintenance for your vehicle. Your recognition of our knowledgeable and qualified team means so much to us. It's wonderful to know that we're helping keep your vehicle in excellent driving condition and that you feel confident and secure on the road. Thank you for trusting South County Lexus with your automotive care needs.
RGD is great helping me over the years to keep my car at its top shape.
Business response:
We are ecstatic to hear about your positive experience with maintaining your vehicle in excellent condition over the years. Your loyalty and trust in our service team means everything to us at South County Lexus. It's wonderful to know that we've been able to consistently help you keep your vehicle running at peak performance. We truly value customers like you who recognize the importance of regular maintenance, and we look forward to continuing to provide you with the exceptional service you deserve for many years to come.
South County Lexus has a 4.7 star rating with 6,142 reviews.
South County Lexus is open now. It will close at 9:00 p.m.