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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Everything about my service was well explained and most efficient.
Business response:
Thank you for taking the time to share your experience with your 2019 LEXUS NX 300. We truly appreciate hearing that our team provided clear explanations throughout your service visit and maintained an efficient process. Your satisfaction with both the communication and the streamlined approach means everything to us at South County Lexus. We look forward to continuing to provide you with the same level of excellent service for all your future automotive needs.
Loved the personalized service by service writer Cruz! He kept us up to date on the service progress.
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that Cruz provided exceptional personalized service and kept you updated throughout the process. Your positive feedback means so much to us, and we look forward to serving you again.
Great customer service! The service rep RGD always does a wonderful job representing the whole service team.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that RGD provided exceptional service and represented our team so well. Your kind words mean a lot to us, and we look forward to continuing to serve you.
Akarm from sales was amazing!
Business response:
Thank you for the wonderful feedback about Akarm! We're thrilled he provided you with exceptional service. Your positive experience means the world to us and motivates our entire team. We appreciate you sharing this and look forward to serving you again!
excellent customer support. The service manager was great
Business response:
Thank you for your kind words about our excellent customer support and service manager! We truly appreciate your feedback and look forward to serving you again at South County Lexus.
Service rep. was friendly and efficient. Service was on time and I was kept informed of the progress.
Business response:
Thank you for the wonderful feedback! We're delighted that our service representative provided friendly and efficient assistance, and that we kept you well-informed throughout the process. Your experience reinforces our commitment to excellence. Thank you for choosing South County Lexus!
Great customer service! Zoe helped me with my 2018 Lexus IS 300. She was very accommodating and patient. Really happy with my new ride.
Business response:
We're thrilled to hear about your wonderful experience! We're so glad Zoe was accommodating and patient while helping you find the perfect fit. Your satisfaction means everything to us. Thank you for sharing your positive experience!
Well done. Thank you. Enjoyed meeting new Service Advisor Gilbert who was able to clarify extended warranty work vs. necessary maintenance (worked out great for me!). Was offered a loaner, hybrid Lexus, for the weekend which was a bunch of fun too. Thanks Gilbert and SC Lexus
Business response:
We genuinely admire your positive feedback about your recent service experience. It's wonderful to hear that Gilbert was able to help clarify the differences between your extended warranty coverage and regular maintenance needs, and that everything worked out perfectly for you. We're also delighted that you enjoyed driving the hybrid loaner vehicle over the weekend - it sounds like it added some extra enjoyment to your visit. Your kind words about both Gilbert and South County Lexus mean a great deal to our entire team. We t... read more
Courtesy and polite And good communication
Business response:
We are excited to hear about your positive experience with our team. Your comments about the courteous and polite service you received, along with the effective communication throughout your visit, truly highlight what we strive for at South County Lexus. It's wonderful to know that our team made such a positive impression during your time with us. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with exceptional service for your Lexus ES 300H.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,316 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.