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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Your service department is excellent. Cruz was especially professional as he explained what was needed and arranged a loaner for me.
Business response:
We are excited to hear about your wonderful experience with our service department. Your recognition of the excellent care you received truly means a lot to us. It's fantastic to know that Cruz provided such professional service by clearly explaining the needed work and ensuring you had convenient transportation with a loaner vehicle. We take pride in delivering this level of attentive service to all our valued customers. Thank you for choosing South County Lexus and for taking the time to share your positive experience.
Service was done on time, and Cruz was wonderful, as always.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful to know that your service was completed punctually and that our staff member provided you with exceptional care. We truly value customers like you who take the time to share their experiences, and we're grateful for your continued trust in South County Lexus. Your feedback motivates us to maintain the high standards of service that you've come to expect.
Excellent service, friendly staff, clean dealership.
Business response:
Thank you for the wonderful review! We're delighted you received outstanding service and found our team knowledgeable and helpful. It's great the video explanations were clear and convenient. Your recommendation means the world to us!
Consistent & clear communication re: status of Vehicle repairs & estimated costs & immediate access to loaner car.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our clear communication regarding repair status and cost estimates means a great deal to us. We understand how important it is to keep our customers informed throughout the service process, and we're pleased that our team met your expectations. It's wonderful to know that we were able to provide you with immediate access to a loaner vehicle, ensuring your convenience while your vehicle was being serviced. Your experie... read more
Great helpful no presure taff. Very prorfessional! group. I was recommended by friends and found the esperince as they descibed.
Business response:
We are glad to hear about your wonderful experience with our team. It means so much to know that our staff provided the helpful and professional service you were looking for without any pressure during your visit. We truly appreciate that your friends recommended us to you, and we're delighted that your experience matched their positive description. Thank you for choosing South County Lexus and for taking the time to share your feedback with us.
excellent service, knowledgeable adviser, video all necessary recommend for services and accommodating. ask for Alex Cruz.
My service rep RGD gave me 5 Star Service!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your service representative provided you with exceptional care and attention. It means so much to know that you received outstanding service that exceeded your expectations. Your feedback about receiving top-quality assistance is truly appreciated, and we will make sure to recognize the excellent work being done. We value your trust in us and look forward to continuing to provide you with the same level of excellent service in the future.
Courteous and quick service with a loaner vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about the courteous service and quick assistance really means a lot to us. We understand how important it is to keep you moving, and we're delighted that providing you with a loaner vehicle made your visit smooth and convenient. Thank you for choosing South County Lexus and for sharing your experience with others.
The service was smooth and professional. The staff were friendly, and everything was explained clearly. I'm satisfied with the overall experien
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that our team provided you with smooth and professional service during your visit. It's wonderful to know that our staff's friendly approach made a positive impression and that we were able to explain everything clearly throughout the process. Your satisfaction with your overall experience means a great deal to us at South County Lexus. We truly appreciate you taking the time to share your thoughts and look forward to continuing to s... read more
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,248 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.