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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I have had my 5,000 mile servicing performed at South County Lexus since I purchased my RX350 in December of 2008. I have had Daven Anthony as my service technician for many years and couldn't be happier with his performance. With each service visit he hives me guidance for what should be done to keep my car running like the day I drove it off the lot.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Exceptional experience. Very easy because I know I am getting the best possible value. It's the second car I've purchased there and I will buy only a Lexus and only at South County Lexus.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Service is great. However, they doubled the cost of the service without updating their website. I always schedule service via mobile and it didnt show the increase. Not a good way of keeping regular clients happy. Most likely will look for another dealer
Business response:
We're disappointed to hear you weren't satisfied with our pricing. We would be happy to address your concerns and answer any further questions. Please reach out to Michael Morin, our Service and Parts Director, at 949-359-4645 at your earliest convenience.
My 2004 Lexus 470 has been serviced at South County Lexus since I purchased it in 2004. The service has been complete n the service representative, Ronnie Crowe, has been helpful, pleasant, n professional.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Service was professional, courteous, and time-sensitive, as has been the case for years.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
My advisor located a loaner car for me even though I forgot to arrange for one.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Great service! Nice people! I enjoyed dealing with sales and finance staff.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Excellent service from RGD their Service Manager, a guy who knows his car stuff and one who can actually be trusted
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
I always receive excellent, personalized service at South County Lexus. I highly recommend them!
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
South County Lexus has a 4.7 star rating with 6,113 reviews.
South County Lexus is open now. It will close at 9:00 p.m.