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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Routine Maintenance Having relocated from Ventura County, I was not sure I would receive the same care and service that I had received at Thousand Oaks Lexus for nearly 20 years. However, I was incredibly amazed by the service provided by Eric Paulsen. He was welcoming, kept me up-to-date during the process and let me know when my car was ready. I was also amazed by the facilities, i.e. the lounge, café bar and Wi-Fi availability. As a new resident of Laguna Woods, Orange County Lexus is now my go to dealer for service. Cris
Business response:
Cris, Thank you for taking the time to tell us about the experience you had with our Eric and our service department! We are very happy to hear of the great service they provided you. We truly appreciate your business and look forward to your next visit to South County Lexus!
Excellent experience! The easiest lease we have ever done. Everyone was very friendly and professional. We would definitely recommend your dealership. We love our car!! Amir was great.
Business response:
We are happy to hear you are loving your car! Knowing that Amir was helpful throughout your car leasing experience is wonderful. Thank you for choosing South County Lexus!
Replace oxygen sensor I received a recall notice from Lexus concerning the oxygen sensor, but I had until 2018 to fix the problem. But when the DMV renewal came, I had to get the sensor fixed before I could register my car. So I called and setup an appointment. The recall notice indicated that the process could take about an hour, so I thought I could wait for the car to be done. After entering the service bay, Scott the service rep, said that it might take several hours with the lunch hour sandwiched in between, so he gave ... read more
Business response:
We are so happy to learn about the wonderful experience you had at our service department. We are thankful for your business and look forward to working with you again in the future! -Your friends at South County Lexus
Great Trade In Experience ! I had a wonderful new car buying experience and trading in my old Lexus was quick and easy. Maria Moayed the Internet Manager at South County Lexus is very professional and easy to communicate with. Thank you everyone at South County Lexus !
Business response:
We are thrilled to hear about your wonderful car buying experience! Knowing that Maria was able to make your time at our dealership enjoyable is wonderful. Thank you for choosing South county Lexus!
I live my gs350 Thank you so much! I love my new preowned GS 350. This was an easy and pleasant car shopping experience. Great dealership and staff. Matt Hasso was not pushy at all, and made this a great buying experience. Great customer service! We did not feel we were steered away from buying the car we wanted. Other dealerships had terrible salesmen. We will definitely come back here when my mom and aunt are ready to buy a new lexus. We love our car! We can't stop smiling. Thank you South County Lexus and Matt!
Business response:
Thank you for the wonderful feedback! It is our goal to provide every customer with a great buying experience, so hearing about yours makes us very happy. Thank you for choosing South County Lexus!
Most excellent and pleasant experience. From the moment the call is made for an appointment, to the time you pick up your car, everyone at South County Lexus is there to make sure you are taken care of. Everyone couldn't be more helpful and pleasant. I will always have y car serviced at South County Lexus and will highly recommend them to everyone I know. My thanks to Ronnie Crowe for his exemplary service.
Business response:
Thank you for the kind words, Liz! We are so happy to know that you continue to receive excellent service from Ronnie and our team. Thank you for choosing South County Lexus!
10K service - LS460 Professional service attitude throughout. Worked with Eric Parker who was welcoming, thorough and clearly interested in providing a top notch experience. Will continue to patronize SCL for service.
Business response:
We appreciate the wonderful feedback! Hearing that you always receive professional service from Eric and our team makes us very proud. Thank you for choosing South County Lexus!
Service Dept. Devon Anthony was our service rep. He is always personable, prompt, and knowledgable. We appreciate the use of a "loaner car," as well as our car always returned cleaner than when we took it in. Bill & Sharon
Business response:
Thank you for taking the time to write such a great review! Knowing that you continue to receive great service from Devon is wonderful. We truly appreciate your business and look forward to your next visit!
75k tuneup and issue with brakes Service was, as always, top notch. My advisor, Vincent I believe was very helpful and was able to provide great service with an ongoing problem I have had with brake noise. Problem is fixed and Lexus South County really left no stone unturned when looking for the problems. Very pleased!
Business response:
We are thrilled to hear about the top notch service that Vince provided you, Todd! We are thankful for your business and look forward to working with you again in the future!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 5,639 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.