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Spartanburg Toyota
- Car Dealers
- Spartanburg, SC
About this business
Location details
2450 Reidville Rd, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedThey do what is asked and will advise if they find something that you are unaware of
Business response:
Thank you for being a part of our family!
You took advantage of me and charged me almost $100 for window shield wipers tha could have been purchased and put on for less than $40. But that is ok because I will never get my Camry serviced at your dealership again!
Business response:
Thank you for sharing your experience with us. We looked into your visit with us and you were charged $100 for an oil change, tire rotation, and new wiper blades. Our Lane Manager, Chris Shear, just called to go over the itemized receipt. Please give him a call back at your earliest convenience so we can resolve this matter internally.
RecommendedWhile I have purchased several vehicles from Dave Edwards that part remains great. Issue with Dave Edwards is the service department, gone down hill and still sinking. Last time they even managed to lose my keys and after 5-10 mins back and forth on the phone and being told it was impossible they finally asked me the tag color I had, I told them and after a pause he said the keys were there and someone had tagged them wrong. I had a Avalon with 75k miles on it and was on its 3rd set of tires with them being 60K rated. While... read more
Wow!! Picked the wrong person to send a survey to- I have contacted the service department, the sales department and will be contacting my bank and the sheriffs office to file a report. I had 2 pair of glasses, 1 new, sitting in my center console facing up so they would not get scratched when I got out of my car. When I got back in, I reached for my sunglasses & both pair were gone. I called, I spoke to Riley who was very helpful & sympathetic, she took my info & said someone would call me back. He did, didn’t identify himse... read more
Took my car 2 weeks ago for a 25k service. They did a wheel rotation, My aftermarket wheels have hubcentric rings and whoever was working on it payed no attention and decided to FORCE 1 wheel with 2 hubcentric rings on, so that left 1 wheel put on WITHOUT the needed ring. The wheel that was forced on was basically sitting on like it had a spacer. So the lugnuts werent tightened all the way. So now when I went to take my wheel off the lug nuts were literally finger tight.... If I drive another week without checking my car th... read more
Business response:
Customer service is very important to us, our service director is looking into this matter. Please contact Ray Frye at 864-595-2300 ext 235.
Dave Edwards Toyota replaced the actuator in the drivers door on my 2013 Rav 4 in August 2018. In October 2020 my remote didn’t work so I attempted to use my key to manually unlock the door and it didn’t work. It wouldn’t unlock the door. That was the first time I had attempted to manually open my door with the key because I always use the remote. It didn’t work because when the car was repaired by them in 2018 they didn’t install the shaft for key unlock into the actuator. When I brought my car in today to have them to fix ... read more
Business response:
Thank you for bringing this to our attention. Customer service is our number one priority. Our Service Manager, Chris Shear, will be reaching out with you shortly.
First I wanted to calm down before posting a review but I found that I’m just as upset today as yesterday. After test driving a car I made the comment that the car didn’t have all weather mats. Brad told me if I wanted the car he would include the mats. He told me he could order them and have them in on Monday. I made sure with him that the set would not cost me and should include the cargo mat. He agreed. Then came the trade in value for my car. After he quoted me one price on paperwork he came back and reduced it by a few ... read more
We bought a car a few weeks back and have been trying to get a response back from the finance manager and even emailed the general manager and nobody will contact us back ! They are no help after you purchase a vehicle and not trust worthy!
Business response:
Thank you for bringing this to our attention. Customer service is our number one priority. Ashley will be following up with you first thing this morning. We apologize for the delay and will be looking into this further.
My Salesman Ronnie Ray was awesome. The Mgr (young one) will try to screw you for their dollar from the bank on what they’ll make for the loan. I have excellent credit and they come back with a 7.1 apr. Seriously now?? Took hours and another I’m guessing mgr to get involved to get the deal done.
Business response:
We would like to look into this further, but we are having a hard time finding your name in our system. At your earliest convenience please contact our sales director, Roberto Diaz, and he will be happy to assist you.
Frequently asked questions about Spartanburg Toyota
How is Spartanburg Toyota rated?
Spartanburg Toyota has a 4.7 star rating with 7,042 reviews.
When is Spartanburg Toyota open?
Spartanburg Toyota is open now. It will close at 8:00 p.m.