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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buyer Beware. Make sure any issue with installed product is fully addressed within the year following installation or any follow up service charge is exorbitant. Late July 2025, we had an issue with water leaking into our Patio Enclosure thru the frame around the door window. We called the service department and was told a service call was $450. I asked what they would do for $450 because I also had 2 screens on that same side of the enclosure that I have never been able to remove although mentioning it to various Great ****... read more
I contacted Great day improvements after the screen door not working properly after two months of the installation. I have been addressing the complaint thru emails with no response. Calls to the *** does not get returned. Very frustrated on the customer support service.
Business response:
Thank you for bringing this to our attention. We regret the frustration this has caused and recognize the importance of timely communication and follow-up. Our team will be reaching out to you directly to schedule a service visit and address the screen door issue. We appreciate the opportunity to review this matter and work toward a proper resolution.- The Great Day Improvements Team
Very efficient, polite and knowledgeable about the project. Did a great job!
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience our team could deliver for you and your home. - The Great Day Improvements Team
No follow thru from any personel. My project for the most part was done at the end of Sept. 2025 after being promised completion of July. Great day was trying to collect the last $6k, i was holding off to be sure the roof did not leak. My concern was due to them sealing the roof in the rain. But the office guaranteed me that if there was a problem, to call and they would send someone out. When I called for roof repair (go figure), the girl taking the call, twice was laughing about it. She is no longer with the *** I finally ... read more
Business response:
We understand your frustration and apologize for the ongoing difficulties with your roof. Our team is actively working to schedule the original installer to return and resolve the issue. We acknowledge the delays and the miscommunication you experienced, and we are committed to ensuring the repair is completed properly. Your concerns are being addressed, and we appreciate your patience as we work to correct the situation. Thank you.- The Great Day Improvements Team
Great day and their patio enclosures is a corrupt business. They do not stand behind their products warranty. Tried for over one year to get a repair for their stanek sliding glass door (lifetime warranty). They never answer the phone and never call back. ***** this business at all cost!
Business response:
We regret that this situation has caused frustration. Our team spoke with you to explain the warranty coverage and the reason for the service call charge, which covers labor for service on a 2016 installation. The parts themselves are provided under warranty at no cost. A service appointment was scheduled for early December, and we attempted to clarify the payment process, but the conversation ended before resolution. We remain committed to honoring our warranty and completing necessary repairs professionally.- The Great Day... read more
This review is for the Patio Enclosures division of Great Day Improvements. Our initial in-home review of their ****************** was very professional and informative with low pressure. Our Design Consultant *** for our specific location, has been a pleasure to work with in understanding the differentiation of their products and expertise in the patio enclosure industry. Always available & responsive to questions we've had to date. We look forward to the project of replacing an existing 3-season to 4-season room and a furt... read more
Business response:
Thank you for your thoughtful review. Were glad *** has made the process smooth and informative for you, and that you feel confident in moving forward with your project. We look forward to completing your room and hearing your feedback once the project is finished.-The Great Day Improvements Team
We just completed an installation review and were very impressed. We have started. the process to have the enclosure installed. We are very happy with our decision.
Business response:
Thank you for sharing! Were thrilled to hear youre happy with your decision and that the installation process is off to a great start. We look forward to seeing your enclosure completed and hope it brings you years of enjoyment.-The Great Day Improvements Team
He answered all the questions that we asked. The presentation was great. The product looks fantastic.
Business response:
It is great to hear the presentation was helpful and that your questions were addressed, even if you are not proceeding at this time. We appreciate the opportunity to meet with you, and we remain available should you revisit the project down the road. Thank you!-The Great Day Improvements Team
Professional at every level Quality product Dealt fairly with problem now resolved Prompt and courteous Excellent clean up of work area
Business response:
Thank you so much for the fantastic feedback! Were proud to hear that every step of the process met your expectations. Thats the standard we always aim for. We truly appreciate you taking the time to share your experience. Thank you!- The Great Day Improvements Team
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is open now. It will close at 6:00 p.m.