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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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I went back to STAR ER because my first experience when I took my daughter was great. This time, I took myself and you all did not disappoint. Kudos to all your personnel. I felt horrible and your front staff was prompt in gathering my details, your medical personnel was so thorough, caring, and provided excellent care.
Business response:
Hello Leticia, We love to boast that a returning patient will receive the exact same type of visit as their very first, treated with kindness and caring. And you are proof this is truth. We want to help people and want them to return. We appreciate you returning to our Star ER facility. Our staff members love their patients and we know it shows. Please get well and thank you so very much for the kind review.
Fast and efficient
Business response:
Hello, We appreciate your feedbaMs Swinburn. Thank you for choosing STAR ER when you needed fast and efficient care! Get In. Get Out. Get Back to LIfe! Please feel better soon. Thanks again.
It went very smooth and fast. Didn't feel nervous because staff was very friendly.
Business response:
Hello Ms. Garcia, So glad you chose Star ER recently. We are thrilled our staff made you comfortable and you had such a nice ER experience with us. We are open and ready to help 24/7, even on holidays! Please take care and get well soon. Thank you so much!
You did awesome
Business response:
Hello Ms. Ovalle, Thank you for choosing our La Vernia facility recently. We really appreciate your feedback. If there's anything we can do to improve your experience, please don't hesitate to let us know. We'll be here ready and waiting if you ever need us again in the future. Please take care and thanks again.
Staff was do caring.
Business response:
Hello Ms. Sauceda, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thank you for choosing Complete Care.
You were super nice I appreciate the courtesy you showed to me. But I need to be where I can use my insurance
Business response:
Hello, We apologize for any inconvenience. Please feel free to contact us at (806) 701-4141 to discuss any insurance options that may be available to you.
I was very satisfied with how quick I was checked in and seen by physician
Business response:
Hello Mr. Gonzalez, We're glad to hear that you had a positive experience at STAR ER which included being seen by the physician in a timely manner. Thank you for choosing Complete Care for your healthcare needs.
All staff members were awesome, they made an unfortunate situation seem not so bad. Dr Thomas and the nurses were all exceptionally kind. I would definitely recommend Star ER for any urgent medical needs you may have.
Business response:
We are thrilled to hear about your positive experience at STAR ER! Thank you for recommending us for your healthcare needs. We appreciate your kind words about Dr. Thomas and our staff. Thy really are top notch. Thanks again!
Prompt, efficient, and courteous service. Did only the necessary tests and got the results quickly. Was feeling somewhat better by the time I left after being diagnosed with high fever and flu.
Business response:
We appreciate your positive feedback, Joe. Thank you for choosing STAR ER for your medical needs. Thank you so very much. Please get well soon.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,672 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.