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STAR ER - Lubbock, TX

4.9
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About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,356 reviews
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Linsa P.'s profile image
Linsa P. 
on Birdeye

a year ago

Front desk person not very friendly. My nurse was amazing! Loved loved loved her! The doctor wa personal able and did listen to me. Although he made me feel stupid for suggesting I might be having a stroke his scrubs were so wrinkled not a good presentation for the consumer. 

Business response:

Thank you for speaking with our Medical Director, Dr. Skelton, on the phone recently. Our team strives to provide the highest level of care and we value your feedback. We will use your comments as a driver for improvement. Please do not hesitate to reach out to Dr. Skelton if you have any questions or need additional assistance. 

Charlotte B.'s profile image
Charlotte B. 
on Birdeye

a year ago

My experience was great. Dr and nurse took good care of me. I love-star ER. 

Business response:

Hello Ms. Brown, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Barbara M.'s profile image
Barbara M. 
on Birdeye

a year ago

I was seen quickly and prescribed medicine that was effective and not costly. The staff was welcoming and made me feel comfortable and listened to. 

Business response:

Hello Ms. Murphy, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Courtney G.'s profile image
Courtney G. 
on Birdeye

a year ago

Excellent staff! 

Business response:

Hello Ms. Garcia, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!  

John W.'s profile image
John W. 
on Birdeye

a year ago

Friendly, efficient, and rapid 

Business response:

Hello Mr. Wolf, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Randell C.'s profile image
Randell C. 
on Birdeye

a year ago

very prompt and caring treatment 

Business response:

Hello Mr. Coffer, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Irma H.'s profile image
Irma H. 
on Birdeye

a year ago

Very attentive! Best place for emergency services 

Business response:

Hello, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Roy L.'s profile image
Roy L. 
on Birdeye

a year ago

Great care. Very thorough. Very nice people 

Business response:

Hello Mr. Lowry, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Cheryl R.'s profile image
Cheryl R. 
on Birdeye

a year ago

I was in and out in within 35 minutes. I was treated promptly and given the best care. This will be my new place to go for any treatment when I’m not able to get into my doctor 

Business response:

Hello Ms. Rutherford, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,356 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com