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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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Staff was great, wait time very minimal! They took great care of my son!
Business response:
Hello Mr. Hernandez, Thank you for taking the time to write a bit about your experience at our Star ER. We appreciate the kind words and 5 stars! We hope your son feels much better very soon. Thank you again and please take care.
Good service and experience just took awhile for X-rays to come back.
Business response:
Thank you for trusting us with your care. We are happy to hear that you received good service. We are sorry that it took a while for your x-rays to come back. Our staff works diligently to minimize delays, and we will use your feedback as a driver for improvement. We hope you are healing well, and please do not hesitate to reach out to us if we can be of additional assistance.
I was seen fast. The longest I waited was 30 minutes but that was so a radiologist could look over my scans. Staff was nice and efficient.
Business response:
Hello, Thank you for choosing our Star ER facility recently. We are thrilled you were registered, diagnosed and treated in a timely manner! We value your opinion and appreciate the 5 stars. Get well soon and thanks again.
Prompt service. Short wait time. The staff was very professional. I’ll be back!
Business response:
Hello Ms. Batrice, We really appreciate you taking the time to share your rating with us and give us a kind review. We're so happy you'll consider using Star ER in the future. Thank you!
Got in to a room immediately. Staff and physician very courteous, kept us informed of what was going on and next steps.
Business response:
Hello Mr. Branum, Get In. Get Out. Get back to Life. We are happy to hear you were seen so quickly and taken care of by our top notch staff! We appreciate the 5 stars! Please get well soon and thanks again!
I was happy with service y’all provide.
Business response:
Hello Ms. Herrera, We are so happy to hear that! We're thrilled with the 5 stars and hope if you ever suffer an emergency medical issue in the future, you'll keep Star ER at the forefront of your mind! Please take care and thank you again!
Super quick and easy. Very friendly staff!
Business response:
Hello Ms. Mcalister, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thank you so very much!
Was very surprised at how well I was cared for.
Business response:
Hello Ms. Collins, That just wasn't a fluke either! You deserve high quality healthcare from kind, caring, compassionate professionals and that is what you will receive each and every time you visit a Complete Care facility. We love our patients and we believe it shows! Thank you for the high rating! Please take care.
Wonderful! Got me in quickly, they were all very compassionate and personable and good at what they do!
Business response:
Hello Ms. Wade, So happy to hear you had such a good ER experience at Star ER. We want our patients to have the most positive experience possible. We appreciate the 5 stars and kind words. Please get well soon and thank you so much!
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,685 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.