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STAR ER

4.6

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Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.61,672 reviews
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Debbie W.'s profile image
Debbie W. 
4 years ago

Everyone was super nice!! I appreciate all you care! Very good experience 

Business response:

Hello Ms. Wilks, Thanks so much for the kudos! We appreciate your feedback and we're so thankful you had such a good experience with Complete Care. We are always open 24/7 and ready to help! Thank you again! 

Irene P.'s profile image
Irene P. 
4 years ago

Great care ! Not much waiting! 

Business response:

Hello Ms. Pena, Thank you for writing! We appreciate the 5 stars. We're always here and ready to help! Get well soon and thanks again! 

Jerry S.'s profile image
Jerry S. 
4 years ago

Came in experiencing a lot of pain. You got the pain under control quickly, diagnosed the problem and presented my options. Jerry 

Business response:

Hello, Thank you for choosing Star ER! We are so happy to hear we could help with your pain. We're so pleased to know your on your way to recovery. We hope you get well soon! Thank you again! 

Kenna Z.'s profile image
Kenna Z. 
4 years ago

I was in a lot of pain when I came in to clinic. The clinic was so clean and quiet and and Dr Bowman and everyone there helped calm me and I felt completely taken care of. I was truly so thankful that I chose to go to star ER. The person giving me the cat scan even made me calm and came to my room and gave me a pillow. Best clinic I’ve gone to. 

Business response:

Hello Ms. Zetzsche, Thank you for choosing Star ER! We are so happy to hear you had such a good experience with Dr. Bowman and our staff. We appreciate the 5 stars and the kind words. We'll be sure to pass your review along to the staff to read, it'll make their day! We hope you feel much better very soon! Thank you again! 

Febrionio F.'s profile image
Febrionio F. 
4 years ago

Prompt and courteous 

Business response:

Hello, Thanks so much for the kind words and 5 stars! We appreciate you taking the time to write. Please get well soon and thank you again! 

STANLEY C.'s profile image
STANLEY C. 
4 years ago

Short wait. Straight forward doctor. 

Business response:

Hello Mr. Castles, Thank you for choosing our Star ER when you needed emergency medical treatment. We are so happy you were pleased with your visit at Complete Care and we'd like you to know we'll be here ready and waiting if you ever need us again in the future. Thanks again! 

Brynlee M.'s profile image
Brynlee M. 
a month ago

Everyone was knowledgeable and helpful! Would recommend Star ER to anyone! Quick and straight forward! 

Business response:

We are grateful for your recommendation! Thank you for recognizing our knowledgeable team and efficient care. We truly appreciate you taking the time to share your positive experience and for highlighting how our team was able to provide you with quick and straightforward service. Your recommendation to others speaks volumes, and we're honored that you would trust us with referring Star ER to anyone who might need our services. 

Brynlee M.'s profile image
Brynlee M. 
a month ago

Receptionist was kind and quick. She was very helpful and knowledgeable. The nurses were great and the doctor was nice, quick and straightforward. 

Business response:

Hello, Thank you for sharing your positive experience with our receptionist, nurses, and doctor. We appreciate your kind words about our team and will make sure they see your review. We appreciate you choosing Star ER in your time of need. Please get well soon and thank you again. 

Aaron C.'s profile image
Aaron C. 
a year ago

But having nicer staff 

Business response:

Thank you for speaking with Jamey from our leadership team. Our team is always looking for ways to improve and will follow up on the issues you described. Please do not hesitate to reach out to Jamey if you have any questions or need additional assistance. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.6 star rating with 1,672 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.