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STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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5.01,461 reviews
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Ted B.'s profile image
Ted B. 
4 years ago

Care & staff were great ! My only complaint was that they didn't fax my results to my physician as requested by him & me. 

Business response:

Thank you for bringing this matter to our attention. Your results were faxed to your physician on June 10, 2021. Please feel free to call Tim, from our leadership team, at 806-701-4141 if you have any questions or need additional assistance. 

Gary H.'s profile image
Gary H. 
4 years ago

Great took care of me 

Business response:

Hello Mr. Haden, Thank you for your review! We want to offer each and every patient the caring, professional, highest quality healthcare available anywhere! We hope you keep us at the forefront of your mind if you need emergency medical attention in the future. Please take care and get well soon! 

Debbie W.'s profile image
Debbie W. 
4 years ago

Everyone was super nice!! I appreciate all you care! Very good experience 

Business response:

Hello Ms. Wilks, Thanks so much for the kudos! We appreciate your feedback and we're so thankful you had such a good experience with Complete Care. We are always open 24/7 and ready to help! Thank you again! 

Irene P.'s profile image
Irene P. 
4 years ago

Great care ! Not much waiting! 

Business response:

Hello Ms. Pena, Thank you for writing! We appreciate the 5 stars. We're always here and ready to help! Get well soon and thanks again! 

Jerry S.'s profile image
Jerry S. 
4 years ago

Came in experiencing a lot of pain. You got the pain under control quickly, diagnosed the problem and presented my options. Jerry 

Business response:

Hello, Thank you for choosing Star ER! We are so happy to hear we could help with your pain. We're so pleased to know your on your way to recovery. We hope you get well soon! Thank you again! 

Kenna Z.'s profile image
Kenna Z. 
4 years ago

I was in a lot of pain when I came in to clinic. The clinic was so clean and quiet and and Dr Bowman and everyone there helped calm me and I felt completely taken care of. I was truly so thankful that I chose to go to star ER. The person giving me the cat scan even made me calm and came to my room and gave me a pillow. Best clinic I’ve gone to. 

Business response:

Hello Ms. Zetzsche, Thank you for choosing Star ER! We are so happy to hear you had such a good experience with Dr. Bowman and our staff. We appreciate the 5 stars and the kind words. We'll be sure to pass your review along to the staff to read, it'll make their day! We hope you feel much better very soon! Thank you again! 

Febrionio F.'s profile image
Febrionio F. 
4 years ago

Prompt and courteous 

Business response:

Hello, Thanks so much for the kind words and 5 stars! We appreciate you taking the time to write. Please get well soon and thank you again! 

STANLEY C.'s profile image
STANLEY C. 
4 years ago

Short wait. Straight forward doctor. 

Business response:

Hello Mr. Castles, Thank you for choosing our Star ER when you needed emergency medical treatment. We are so happy you were pleased with your visit at Complete Care and we'd like you to know we'll be here ready and waiting if you ever need us again in the future. Thanks again! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,461 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.