This profile has been claimed by the business owner or representative.
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directionsMy experience with Star ER was great. Every person I came into contact with was professionable, knowledgeable, kind & understanding. They went out of their way to help me. I was given a erroneous diagnosis at a local hospital Star ER ran the appropriate tests & even helped me locate & get in to see the appropriate specialist I need
Business response:
Hello Ms. Kimble, Thank you for sharing your experience at our Lubbock location. We are so happy to hear we were able to give you a correct diagnosis and get you the expert help you need. We appreciate all the kind words and 5 stars! We're here if you ever need us again, 24/7. Thank you again!
The circumstances of my visit were frightening and frustrating to me. You all really stepped up and put me at ease with you friendliness and calm efficiency. Thank you!! I would recommend you to anyone I care about.
Business response:
Hello, We really appreciate the kind feedback on our Star ER staff. We're thrilled we were able to make you comfortable during your visit. We love our patients here and want the very best for them. We are here to help 24/7 even on holidays! Thanks again and please take care.
Made sure he was taken care of
Business response:
Thank you for the feedback and for trusting us with your family's care. We are open 24/7 and always here if you should ever need us again.
I was seen right away, there was no wait time. The nurses and doctor that helped me was SO nice and did their best to make sure I was comfortable.
Business response:
Hello Ms. Phillippe, Thanks so much for the great feedback on our Star ER. We are thrilled with the 5 stars. Hope you feel much better very soon. Thanks again!
The staff were very friendly and took care of me well. I definitely recommend StarER for your needs.
Business response:
Hello Ms. Perez, Thank you for the kind feedback regarding our Star ER. Our staff is top notch there and really want the very best for their patients. We are so happy to see the 5 star rating! Please stay safe and well and thanks so much again!
Great fast visit friendly staff
Business response:
Hello Mr. Bonham, Thank you for the 5 stars and the kind words! We love our patients and love being able to offer high quality healthcare to our community. Please get well soon and thanks again.
Very informative I really enjoyed the one on one conversation I felt comfortable to ask any question
Business response:
Hello Mr. Belgara, Thank you for choosing Star ER! Expect the exact same type of caring and service any and every time you need to visit! Please get well soon and thanks again!
Great service!
Business response:
Hello Ms. Gomez, THANK YOU!!!
Caring folks in the ER. Were informative about all the procedures and results.
Business response:
Hello Mr. Crawford, Thank you for the kind words and 5 star rating for our staff at Star ER. We are thrilled you had such a good ER experience! Please take care.
STAR ER has a 4.6 star rating with 1,672 reviews.
STAR ER is open now. It is open 24/7.