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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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The service was really good. But the reason why I'm giving it 3 stars is because no one there except for maybe the nurse was more personable. I didn't really feel as if I was a person who has health concerns to be comforted. But more as like "you are here, lets get this done, why would you feel that way, and move on." When I got my results and was checking out and I was crying, the receptionist behind the desk even warmed up to me and asked "is there anything I can do for you or help you?" I could see the compassion in her e... read more
Business response:
Thank you for speaking with Jamey from our leadership team on the phone recently. We appreciate the opportunity to provide care to our patients and genuinely value your feedback. We hope you are recovering well, and please do not hesitate to reach out to Jamey if you have any questions or need additional assistance.
Dr. Skelton and nurse Melissa gave 5 star care by quickly assessing my pain, drawing labs, administering pain medicine and scanning my gallbladder. I couldn’t be more pleased with the care they gave me. Thanks guys!!
Business response:
Hello Ms. Daniels, Thank you so very much for giving us some insight to your visit at Star ER. Dr. Skelton and Melissa are top notch!!! We value your opinion! Please feel better and thanks again!
Quick, friendly , good experience for me. I will use your services again if needed.
Business response:
Hello Mr. Evans, Thank you for the kind words regarding our Star ER! We appreciate you keeping Complete Care at the forefront of your mind! We are thrilled with your feedback. Thank you again and please take care.
Care & staff were great ! My only complaint was that they didn't fax my results to my physician as requested by him & me.
Business response:
Thank you for bringing this matter to our attention. Your results were faxed to your physician on June 10, 2021. Please feel free to call Tim, from our leadership team, at 806-701-4141 if you have any questions or need additional assistance.
Great took care of me
Business response:
Hello Mr. Haden, Thank you for your review! We want to offer each and every patient the caring, professional, highest quality healthcare available anywhere! We hope you keep us at the forefront of your mind if you need emergency medical attention in the future. Please take care and get well soon!
Everyone was super nice!! I appreciate all you care! Very good experience
Business response:
Hello Ms. Wilks, Thanks so much for the kudos! We appreciate your feedback and we're so thankful you had such a good experience with Complete Care. We are always open 24/7 and ready to help! Thank you again!
Great care ! Not much waiting!
Business response:
Hello Ms. Pena, Thank you for writing! We appreciate the 5 stars. We're always here and ready to help! Get well soon and thanks again!
Came in experiencing a lot of pain. You got the pain under control quickly, diagnosed the problem and presented my options. Jerry
Business response:
Hello, Thank you for choosing Star ER! We are so happy to hear we could help with your pain. We're so pleased to know your on your way to recovery. We hope you get well soon! Thank you again!
I was in a lot of pain when I came in to clinic. The clinic was so clean and quiet and and Dr Bowman and everyone there helped calm me and I felt completely taken care of. I was truly so thankful that I chose to go to star ER. The person giving me the cat scan even made me calm and came to my room and gave me a pillow. Best clinic I’ve gone to.
Business response:
Hello Ms. Zetzsche, Thank you for choosing Star ER! We are so happy to hear you had such a good experience with Dr. Bowman and our staff. We appreciate the 5 stars and the kind words. We'll be sure to pass your review along to the staff to read, it'll make their day! We hope you feel much better very soon! Thank you again!
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 5 star rating with 1,433 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.