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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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The doctor was great and explained everything I needed to know.
Business response:
Hello Ms. Morales, Thank you for your feedback. So pleased you were happy with how our physician explained everything you needed to know. We appreciate the 5 stars also. Please feel better soon and thank you again!
I love how caring and professional the entire staff was. Dr. Weatherford and Dr.Ferguson were great they did everything to figure out what was causing my pain. Tim my nurse was very sweet and caring. He took great care of me. Love this place!
Business response:
Hello Ms. Rivas, So happy to hear you had such a good visit at our Star ER. Dr. Weatherford, Dr. Ferguson and Tim and ALL top notch! Thank you for choosing Complete Care. Thank you for the 5 star rating. Please feel better soon!
Great all around care! I definitely recommend complete care!!
Business response:
Hello Ms. Trevino, Thank you for the 5 stars and recommendations. We value your opinion. Please take care and thanks again.
great, fast, and helpful
Business response:
Hello Ms. Hartline, Thank you for the 5 star rating and kind words. We value your opinion. Please take care!
The service was really good. But the reason why I'm giving it 3 stars is because no one there except for maybe the nurse was more personable. I didn't really feel as if I was a person who has health concerns to be comforted. But more as like "you are here, lets get this done, why would you feel that way, and move on." When I got my results and was checking out and I was crying, the receptionist behind the desk even warmed up to me and asked "is there anything I can do for you or help you?" I could see the compassion in her e... read more
Business response:
Thank you for speaking with Jamey from our leadership team on the phone recently. We appreciate the opportunity to provide care to our patients and genuinely value your feedback. We hope you are recovering well, and please do not hesitate to reach out to Jamey if you have any questions or need additional assistance.
Dr. Skelton and nurse Melissa gave 5 star care by quickly assessing my pain, drawing labs, administering pain medicine and scanning my gallbladder. I couldn’t be more pleased with the care they gave me. Thanks guys!!
Business response:
Hello Ms. Daniels, Thank you so very much for giving us some insight to your visit at Star ER. Dr. Skelton and Melissa are top notch!!! We value your opinion! Please feel better and thanks again!
Quick, friendly , good experience for me. I will use your services again if needed.
Business response:
Hello Mr. Evans, Thank you for the kind words regarding our Star ER! We appreciate you keeping Complete Care at the forefront of your mind! We are thrilled with your feedback. Thank you again and please take care.
Care & staff were great ! My only complaint was that they didn't fax my results to my physician as requested by him & me.
Business response:
Thank you for bringing this matter to our attention. Your results were faxed to your physician on June 10, 2021. Please feel free to call Tim, from our leadership team, at 806-701-4141 if you have any questions or need additional assistance.
Great took care of me
Business response:
Hello Mr. Haden, Thank you for your review! We want to offer each and every patient the caring, professional, highest quality healthcare available anywhere! We hope you keep us at the forefront of your mind if you need emergency medical attention in the future. Please take care and get well soon!
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,672 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.