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Storelocal Storage
- Self Storage
- Concord, CA
About this business
Location details
4900 Marsh Dr, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I moved my belongings into this facility a year ago next month. When I went the elevator was not working and I couldn't climb stairs. They put my belongings in a huge storage unit on the first floor at a huge discount because of the elevator. They honored the discount for the entire year! The place is immaculate and I never worried about my possessions. I am moving out in a few weeks because I've finally found a home. This is a wonderful company!
Business response:
Thank you so much for your kind words, Deirdre. We really appreciate you taking the time out to share your experience with us. Cheers, Oakley Self Storage
Yesterday, I visited this self storage co. The people who work there were extremely friendly. Kim Redgway, the Manager was very kind and it was not sells- person, but truly ready to help , in a Natural way. I Would visit this storage facility , for sure.
They are wonderful and Kim the manager was so accommodating. She gave us option that we didn't know we had. Helped us pick the best vehicle and moving supplies that best fit our needs. She even carried it out for us.
The customer service at Oakley Self Storage is fantastic and the facility is clean and easy to utilize! I recommend them!
Business response:
Hi Allison, Thank you for the 5 star review, customer service is our number 1 priority at Oakley Self Storage. Please be sure to stop by the office next time you're here and check out our packaging supplies and have a cup of hot chocolate! We appreciate YOU!!!
This storage is the second to none. The top of the line. The greatest ever. You will not find any storage place better and believe me I have tried. No luck but then came, Oakley Self Storage who's motto's is family and community. The staff, the manager is the best. If you want red carpet treatment, come here. I promised you, you will not be disappointed. Its so good that you don' t want to leave. But you have too. because you got your place. We get candy and cookies here and they have parties for us just to celebrate... read more
The movers are very helpful right now due to the elevators being down for the past 1+months!!!!! Kevin with corporate is absolutely wonderful and took more than wonderful care of all the concerns and issues I have had here. I can only hope that my experience here gets much better from here! I can definitely tell that corporate does care about their customers and customer service so I do plan on staying!
This was my first experience using a storage unit. The staff here went above and beyond. Not only were they super friendly to my daughter when she was helping me, they also threw in some additional things like a lock at no cost.
Business response:
We are so glad you had a great experience with us, James. We maybe a NEW facility, however we still believe in OLD fashion customer service! Yes, we usually have an awesome gift for our new tenants. We're glad the free lock is working for you. Please be sure to check out our personal mailboxes. As our storage tenant you're entitled to 3 months of FREE mailbox rental.
Beautiful, clean, secured facility!! I was stressed out of my mind when I decided to rent a storage unit and a Uhaul from here. Connie, Jessica, and Sienna were the BEST EVER!!!!! They were friendly, helpful and very patient with me..Upon completing rental agreement they gave me a box of girl scout cookies, and a cool bag!! I was very impressed and am forever grateful for there help and got me some AWESOME deals!! Absolutely am in love with this Self Storage and Staff...Did I fail to mention, When I returned the van on Satu... read more
This was my first time at the Oakley Self Storage and it was a quick and easy experience. The facility is very clean and accommodating. The lobby had coffee and popcorn for you while you were waiting and the staff was more than helpful. I was helped by Ricky and he knew his stuff and got me the unit I needed for a great price. I highly recommend this business.
Business response:
We are glad your experience was quick and easy. Be sure to let us know when you refer your family and friends so that we can apply a referral credit to your account! Be sure to stop by the office to see our new Personal Mailboxes for rent.
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 4.6 star rating with 559 reviews.
When is Storelocal Storage open?
Storelocal Storage is open now. It will close at 6:00 p.m.