Stress-Free Auto Care

Matthew C. 

on Yelp

3 weeks ago

My engine cover was disappeared after services. The owner is the one to be responsible. I have to get a replacement from the dealership with my own money. It was not a small bolt or screw, IT IS A LARGE PIECE OF PLASTIC COVER!!!! I was Stressful ! 

B K. 

on Yelp

a month ago

It's not stress-free, it's complete stress and chaos. I would not recommend going to this place. I was supposed to just get a recharge on my A.C $450, then plus tax. They told me I need a new compressor okay! They told me I can get a new compressor at Autozone, so we did. They gave us the wrong one. Their mechanics did not know... Put it in my car, charge me to put it in my car, charged me to take it out of my car. Then they charged me their price of a compressor and to put it back in my car. We ended up walking out of ther... read more

Wendy D. 

on Yelp

a month ago

I took my car originally to this place concerning about a noise and asking if he could look into it and the valve for my Honda Odyssey. I'm not really a mechanic, but sometimes when things like this happen, you kinda rely on them, but they failed to notice my concern, multiple time until the car actually make noise and started smoking after being at their shop for like three weeks. But before that they did all of the unnecessary things that I don't need and my husband behind my back paid for it because he didn't want to fuss... read more

Marnie M. 

on Yelp

a month ago

Absolutely disappointed and devastated with Stress Free Auto Repair. I previously had a great experience, but this time was a nightmare. On 8/4, I had my car towed from Fairfield to their shop after a snapped belt, explained the issue clearly, and was pressured to get an in-depth diagnostic inspection for 185. I asked for an oil change too. Total was 317 (they covered 15 Lyft back home, I was charged the remaining half). They closed two hours after receiving my car and never updated me after the automatic text that the inspe... read more

Rodney W. 

on Yelp

a month ago

I spoke to Stress Free auto yesterday and they told me there would be no charge to examine my brakes and when he discovered I wasn't going to use this service I was charged 64 dollars for a brake inspection. A BLATANT LIE! I want a refund or I will be telling everyone in my group about how you deceive your potential customers. 

Nova L. 

on Yelp

a month ago

I've had mixed experiences with this shop, and unfortunately, my recent visit confirmed some ongoing issues. The sales approach here tends to lean more toward upselling than actual car care. They often recommend services you may not need, banking on customers not knowing the difference. My mother was charged over $750 for an air filter replacement and a transmission flush -- only for us to later learn the transmission issue was part of a manufacturer recall and didn't require any service at all. The air filter didn't need r... read more

Brian S. 

on Yelp

3 months ago

Scheduled an oil change and requested an inspection of the front suspension and steering components due to abnormal sounds similar to binding or worn components while turning. I mentioned the parking brake pedal needed adjustment but was told that would require disassembly of the rear brakes. The oil change was completed, but no findings from the test drive and inspection. While up on the hoist, the technician notices a small wet area where the oil pan meets the engine block described as an "active leak". In addition, the ... read more

Disappointed C. 

on Yelp

3 months ago

scheduled an appointment to have several things done. immediately told I scheduled too much as they were too busy. Didn't look at the car for 5 hours. found an urgent problem but didn't have parts or time to fix it. I drove off fearing my car was unsafe and found another place to fix it next day. They told me the battery was bad and it is not. I have had other extremely good experiences here. Naomi was new at the front desk and not very helpful in terms of communication, concern or options. She was disrespectiful of my t... read more

Delia W. 

on Yelp

3 months ago

Wasn't pleased with the reception I got from an initial call. It was far from stress free.