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Stress-Free Auto Care
- Auto Repair
- Sacramento, CA
About this business
Location details
2620 Arden Wy, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Friendly and professional. They were thorough and accommodating I will be back for certain.
Stress-Free Auto Care really is Stress-Free! They are over-the-top with their friendly and professional service, taking the time to explain and answer questions. This is the only place I've found where I can trust that the work is done with care and expertise. When I'm at Stress-Free Auto Care I feel like family. Thanks Andrew and Juan!
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that Andrew, Juan, and the rest of the team made you feel like family with friendly, professional service. Taking the time to explain everything and answer questions is part of our commitment to making every visit truly stress-free, and it’s great to know you feel you can trust us to take care of your car with expertise and care. We’re honored to be your go-to place, and we look forward to keeping that trust for years to come. Have a fantastic Stress-Free da... read more
I recently left a negative, one star, review of this business that has somehow been removed. My experience with these folks goes back several years since they bought out the previous shop that was there for years and had serviced my vehicles for a long time. At first, they seemed to be run well, and I spent thousands for various repairs over time. Most of the work performed was done well until the previous manager and staff were replaced by the current crew. After they replaced the pan gasket on my 2002 F-150 I continued to... read more
Business response:
Keith, we’re sorry you had this experience and appreciate you taking the time to share these concerns. We understand how upsetting it must have been to deal with an ongoing leak and then have a much more serious issue develop afterward. We also want to acknowledge your frustration about your previous review. We do not want any customer to feel unheard or dismissed, and we’re sorry this situation has left you with that impression. Our team takes concerns about diagnostics and post-repair issues seriously, and feedback like ... read more
They weren't great. They tried to overcharge me for a part by hundreds of dollars. When I showed them the price of the part online, they said that they can't price match and I can't bring my own part in.
Business response:
Hi Devyn, Sorry you had this experience, Devyn. We understand how frustrating it can feel when repair pricing doesn’t line up with what you’re seeing online. Our team does follow company policy when it comes to parts sourcing, which includes not installing customer-provided parts and not matching retail or online parts pricing. That said, we can see how this may have come across as disappointing or unclear during your visit. We always want customers to feel informed and respected when discussing repair options, and we’re ... read more
My relationship with stress free started off well. They seemed to actually care about taking care of your car while give you peace of mind. That quickly changed once I needed to return for my car for additional service. So if you have something that's not too serious this is a good place, and they are able to fix the problem the first time you're good. Otherwise good luck getting any real help. They don't care once you pay for your service they are done. I paid over 1800 for work on my car and it's not right to take my mone... read more
Called to request a diagnostic quote for a check-engine light, and while they did say they could get me in the same day, they quoted me $273!!!!!! I told him, no thanks! Other garages were quoting $150. He then said - oh, we have a 50% off coupon. No thanks. If you try to high ball me and then try to give me a 50% off coupon like you're doing me a favor when you can't weasel a whopping $273 out of me because I'm none the wiser, I already don't trust you.
Business response:
Hi A C, Sorry you had this experience. We understand how frustrating it can feel when pricing doesn’t come across clearly, especially when you’re just trying to get straightforward information for a check engine light concern. Our goal is always to be upfront about our diagnostic process and any available offers, never to make anyone feel pressured or uncomfortable. We can see how that conversation may have come across the wrong way, and we’re sorry it left you with that impression. We appreciate you sharing this feedbac... read more
I am not normally in the habit of leaving poor reviews but I felt driven to this due to the frustration and lack of remorse or urgency on the part of Stress-Free Auto Care. Please see below the word-for-word email I sent to the founder to discuss privately what happened and what I'd like to see to make things right. This email was sent 12/18 and as of today 12/30/25 I still haven't heard back from them on this email or my broken tail light, which has been broken for over a MONTH. Unfortunately it has to now be brought into... read more
Business response:
Hi Josiah, Hi Josiah, sorry you had this experience. We understand why you felt compelled to share this, and we’re truly sorry for the frustration caused by the poor communication, the repeated delays, and the damage to your tail light while your truck was in our care. What happened here is not the kind of experience we want anyone to have. We can see how being told different pickup times, having to rearrange your schedule, and then dealing with a broken tail light for this long would be incredibly upsetting. We also unde... read more
Took my car in 2 times they replaced my front brakes drove for a week made loud noises so I took it back they refunded my brakes and put brand new rotors and brake pads worked for a few weeks went back to the noise. Terrible service will never go back do not recommend this place.
Business response:
Hey Bryan! I tried looking up your vehicle and was unable to find anything recent. The last vehicle I have that would match this description was from back in May of this year. If that is your vehicle, please feel free to reach out to the shop (916)484-7664. If that was when your service was done, you are still covered under your 2-year/24,000 mile warranty.
The first guy that I met here provided super service. Now that guy is gone and looks like they hired a person as manager, who cannot service the car at appointment time and who cannot price match what they offered in their yelp message. Stop hiring inferior irresponsible people, Stress Free Autocare.
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a positive and stress-free auto care experience at Stress Free Auto Care. Our team takes pride in providing exceptional service, and we're glad that we were able to promptly respond to your inquiry on Yelp. It's great to know that we not only fixed your brake issue but also went the extra mile to inspect your entire vehicle and provide you with detailed pictures and reports online. We believe in transparency and want our customers t... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 711 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.