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Stress-Free Auto Care
- Auto Repair
- Sacramento, CA
About this business
Location details
2620 Arden Wy, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Called to request a diagnostic quote for a check-engine light, and while they did say they could get me in the same day, they quoted me $273!!!!!! I told him, no thanks! Other garages were quoting $150. He then said - oh, we have a 50% off coupon. No thanks. If you try to high ball me and then try to give me a 50% off coupon like you're doing me a favor when you can't weasel a whopping $273 out of me because I'm none the wiser, I already don't trust you.
Business response:
Hi A C, Sorry you had this experience. We understand how frustrating it can feel when pricing doesn’t come across clearly, especially when you’re just trying to get straightforward information for a check engine light concern. Our goal is always to be upfront about our diagnostic process and any available offers, never to make anyone feel pressured or uncomfortable. We can see how that conversation may have come across the wrong way, and we’re sorry it left you with that impression. We appreciate you sharing this feedbac... read more
I am not normally in the habit of leaving poor reviews but I felt driven to this due to the frustration and lack of remorse or urgency on the part of Stress-Free Auto Care. Please see below the word-for-word email I sent to the founder to discuss privately what happened and what I'd like to see to make things right. This email was sent 12/18 and as of today 12/30/25 I still haven't heard back from them on this email or my broken tail light, which has been broken for over a MONTH. Unfortunately it has to now be brought into... read more
Business response:
Hi Josiah, Hi Josiah, sorry you had this experience. We understand why you felt compelled to share this, and we’re truly sorry for the frustration caused by the poor communication, the repeated delays, and the damage to your tail light while your truck was in our care. What happened here is not the kind of experience we want anyone to have. We can see how being told different pickup times, having to rearrange your schedule, and then dealing with a broken tail light for this long would be incredibly upsetting. We also unde... read more
Took my car in 2 times they replaced my front brakes drove for a week made loud noises so I took it back they refunded my brakes and put brand new rotors and brake pads worked for a few weeks went back to the noise. Terrible service will never go back do not recommend this place.
Business response:
Hey Bryan! I tried looking up your vehicle and was unable to find anything recent. The last vehicle I have that would match this description was from back in May of this year. If that is your vehicle, please feel free to reach out to the shop (916)484-7664. If that was when your service was done, you are still covered under your 2-year/24,000 mile warranty.
The first guy that I met here provided super service. Now that guy is gone and looks like they hired a person as manager, who cannot service the car at appointment time and who cannot price match what they offered in their yelp message. Stop hiring inferior irresponsible people, Stress Free Autocare.
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a positive and stress-free auto care experience at Stress Free Auto Care. Our team takes pride in providing exceptional service, and we're glad that we were able to promptly respond to your inquiry on Yelp. It's great to know that we not only fixed your brake issue but also went the extra mile to inspect your entire vehicle and provide you with detailed pictures and reports online. We believe in transparency and want our customers t... read more
Very very stressful. Promised to send a quote and never did. Just bad communication and unresponsive when I asked for it 2 days later
Business response:
Hey Jet! I see you reached out for an estimate via Yelp messaging. I see we e-mailed over an estimate. We also tried calling but got VM. Check your e-mail, possibly under spam if you don't see it, if you have any questions on it you can reply to the E-mail!
Car needed exhaust manifold. I did my homework and understood the depth of the job and the cost of parts from the dealer. Single side exhaust manifold $3400. I was shocked. I asked for a cost breakdown. Parts were almost $800 and 13 hours of labor were quoted. Marco Muffler on Fulton was $500 for parts from Nissan and 6 hours of labor, which he said may be less. That is an astounding cost difference.
Business response:
Hey Katie! I pulled up the information to verify, and the manufacture book time does call for 13 hours to replace the driver side exhaust manifold. I'm glad Marco was able to give you a great deal on it! But we are only going off the information provided to us via the manufacture labor times as almost all shops do. If you have any other questions don't hesitate to reach out to the shop.
After getting a diagnosis and an estimate for 440 for labor that takes 10 minutes I declined service and paid the diagnostic. They then left a dirty rag in my car, my air filter box open and 2 liquid tubes open in my hood. Didnt know until driving 2 hours in my car with it acting funny. Don't come here, unprofessional and overcharged. I fixed the issue in my car for 24 dollars at autozone And a YouTube video.
I have an all electric car Nissan leaf, and when my regular 12 volt battery died I put a new one in myself like I always have on every car I've ever owned. I was stranded on the side of a road and walked over to the nearest AutoZone but after I installed the new $160 battery my car still wouldn't drive. The Nissan dealership said all new cars are designed that way so the peasants have to pay the dealership to do simple repairs like change the car battery. The Nissan dealership then quoted $220 to plug my car into an iPad and... read more
Business response:
Thank you so much for this incredible, heartfelt review—it really means a lot. First and foremost, we’re *so* sorry you had to go through such a frustrating and disempowering situation just trying to do a simple repair on your own vehicle. What should have been a straightforward fix turned into an uphill battle, and we completely understand how exhausting that can be—especially when it feels like the system is stacked against you. We’re beyond glad that Kathy stepped in (shoutout to her amazing energy!) and pointed you our ... read more
I made an appointment and was told my car would be done in 2 hours. The appointment was to look into a small leak coming from my transmission. It was not done for 6 hours. In the 6 hours they were not able to fix it and charged me $215 for a diagnostic. They told me my transmission needed a new gasket and pan. I was told the $215 would go towards my overall total of $800. When I called to make another appointment I was told the $215 would not go towards the $800 total. I then found out the $800 total wasn't even including th... read more
Business response:
Thank you for bringing this to our attention. We understand your frustration with pricing confusion and extended wait times. Please contact us at (916) 484-7664 to discuss this matter further.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 807 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.