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Stress-Free Auto Care
- Auto Repair
- Sacramento, CA
About this business
Location details
2620 Arden Wy, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Honest and open. I value integrity. Thank you! I'm going to bring my new car for testing.
Business response:
We truly appreciate that! Integrity and transparency are at the heart of what we do, and we're glad you felt that. Looking forward to helping with your new car—see you soon! Have a wonderful Stress-Free day!
My daughter's car was towed in as the engine had failed and Alex and his team did a great job getting it checked out pretty quick and letting me know what was going on. I appreciate the constant communication and a detailed explanation of what was going on with the car. I also appreciate their honesty in my options for repair. While I didn't have the chance to meet Alex in person, his customer service over the phone was amazing! Next time we need a car repair shop, we will definitely be giving Stress-Free Auto Care a call!
Business response:
Thank you for sharing your experience! We're so sorry your daughter’s car had such a major issue, but we’re glad Alex and the team could provide quick service, clear communication, and honest recommendations. It means a lot to hear that you felt well taken care of, even over the phone! We truly appreciate your trust and look forward to helping you again whenever you need us. Have a wonderful Stress-Free day!
In my experience they were very good. I had an electrical problem that turned out to be minor. They thoroughly document and send you pictures real-time while conducting your repair. Alex was knowledgeable and helpful.
Business response:
Thank you for sharing your experience! We’re glad to hear that your electrical issue turned out to be minor and that our real-time documentation and photos helped keep you informed. Alex and the team always strive to provide knowledgeable and helpful service, so it’s great to know that stood out to you. We appreciate your trust and are here whenever you need us. Have a wonderful Stress-Free day!
Great place to take your car! Prompt service and very honest. I would recommend taking your car here if you are looking for great service and timely service.
Business response:
Thank you so much for the glowing feedback! We’re thrilled to hear you enjoyed our prompt and honest service—it means a lot to know you’d recommend us. We’re always here to provide great, timely care for your car. Have a wonderful Stress-Free day!
Great service and great communication. Super easy and great value. Thank you for great service.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We truly appreciate your feedback and are delighted to hear that you had a great experience with us. We're committed to providing our customers with the best auto care experience, and it's wonderful to know that our communication and customer service met your expectations. We understand that transparency and communication are crucial when it comes to auto care, and we're thrilled that you found our text message updates helpful.
Andrew and Vladislav ROCK. couldn't of asked for a better experience. Walked me through every step with confidence. Thank you gentlemen again YOU ROCK!!
Business response:
Thank you for such an enthusiastic and heartfelt review! It means so much to hear that our honesty and transparency stood out to you—we truly believe in treating every customer with the care and respect they deserve. We’re thrilled that you felt confident in our services and appreciated the fair pricing. Knowing you’ll trust us with your vehicles moving forward (and recommend us to your friends) is the best compliment we could ask for. Thank you for choosing us, and we’re here whenever you need us. Wishing you a safe and ... read more
Excellent service, nice waiting area, great overall experience highly recommend, They are so friendly and knowledgeable service!!
Business response:
Thank you for the glowing review! We’re thrilled to hear that you had an excellent experience and enjoyed our waiting area and friendly, knowledgeable service. Your recommendation means so much to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
i webt in for some lights that turned on on my dash. It was the service advisor I had; he didn't order the part I needed for a broken seatbelt also -that I had dismantled- then wanted to charge thru the nose for it! He didn't even order the new belt until I came in to pay for the diagnoses! Which only delaged things further! Their estimation was the lights were on, in part, from low oil and they told me I should get an oil change when I just had one a few weeks ago! Then in the 95 degree heat I had to drive around to find ... read more
Business response:
Brittany, thank you for describing the experience in detail. We understand why leaving the vehicle for nearly two days and then being sent out to find oil yourself would feel unsafe, especially while other questions about the warning lights and seat belt part remained unresolved. Our responsibility is to communicate what we know, complete the requested next steps, and never leave a customer feeling that a basic safety concern was overlooked. We are escalating this to the Sacramento team for review of the oil level, diagnost... read more
They way overcharge.. they said i needed new rear shocks so they quoted me $600 and only a 2 year warranty .. so i went to les schwab and got both shocks installed with a LIFETIME warranty for $297.. so it was a no brainer....
Business response:
Michael, thank you for sharing the comparison that led to your decision. We understand why a materially higher estimate, combined with a shorter stated warranty, made you question the value of the recommendation. Our responsibility is to explain what is included in an estimate, what warranty applies, and why the recommended work is priced as presented. Customers deserve enough information to compare options and make a decision without feeling that the value was unclear. We recognize that we did not create that confidence he... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 807 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.