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3824 Union St, Fremont, CA, 94538, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | 8:00 a.m. to 4:00 p.m. |
I went to Stress-Free Auto Care for a new headlight, ended up changing both. The whole experience was quick, easy, and reasonably priced--pretty much stress-free. They even double checked that all my other lights were in good condition. Israr was very helpful, and everyone else is very friendly too.
Business response:
Thrilled to hear your visit to Stress-Free Auto Care was a smooth ride! Ensuring your experience is quick, easy, and friendly is what we aim for every day. A huge shoutout to Israr and the team for lighting up your day and making sure everything was in top-notch condition. Thanks a ton for letting us know how we did – it means a lot! We're here whenever you need us again, for headlights or anything else your car might need. Have a wonderful Stress-Free day!
excellent service, knowledgeable, friendly, and akways happy to answer questions and give great feedback and advice. I appreciate their willingness to help us save a bit on repairs with coupons and finding alternative to pricer repair.
Business response:
Wow, thanks for sharing your positive experience! It's awesome to hear that you found our team knowledgeable, friendly, and always ready to lend a hand with your questions. We're all about making sure you get the best service while also helping you save where we can. Your appreciation really means a lot to us. Remember, we're here whenever you need advice, a quick fix, or just to chat about how to keep your ride in top shape. Thank you and have a wonderful Stress-Free day!
The staff were very friendly and I didn't have a very long wait for my oil change. The waiting area is clean, but could benefit from better seating.
Business response:
Thanks a ton for your kind words and the awesome rating! It's great to hear you found our staff friendly and the wait time reasonable. We're all about keeping things spotless for you, and your feedback on the seating has us thinking about upgrades. Definitely something for us to consider to make chilling with us even more comfortable. Hope to see you again for your next service – we'll aim for that perfect score next time! Have a wonderful Stress-Free day!
Went for an oil change with coupon, was very quick and good service. They also reset the oil filter light too. Would recommend! Only issue is I think the couches inside could be more comfortable and the drinking water had a weird smell, but thats it. Happy car happy driver.
Business response:
Hey, thanks so much for taking the time to leave us this awesome review! We're thrilled to hear your oil change went smoothly and you're rolling happy. It's great to get recommendations from our customers; it truly makes our day. We totally hear you about the couches and the water situation – we'll definitely look into making those areas more comfy and ensuring the water is fresh and inviting. Appreciating your feedback as it helps us improve! Looking forward to seeing you again. Thank you and have a wonderful Stress-Free ... read more
I went to get my car checked and was happy to find out that my car didn't need any serious changes. I 'm satisfied with the service. I was going to pay cash but was surprised that they didn't like people accepting cash because probably the change issue. I was disappointed they didn't give me a car courtesy ride. I understand though because it was close to closing time when I had to pickup my car after the car service. I come here to because they are closed on Sundays. I believe all businesses be closed on Sundays which is th... read more
Business response:
Hello Anrico, Thank you for your feed back and I am sorry for the disappointment on getting you a ride when it was late. We normally don't accept cash because we don't have change, and encourage digital purchasing as it makes things easy and streamline. I will make sure we have enough change for customer who come in paying cash. Thank you for the feedback, we use it all to adjust and make things better for our customers.
This place is awesome! I was easily able to make an appointment online and when I arrived, I was helped immediately. The young man who helped me, Michael, is so awesome! He has outstanding customer service!!! Their front lobby is very nice, clean and comfortable. They kept me notified throughout the whole process for my oil change. Their prices are unbeatable, especially for the service they provide. I am thrilled to have found this place!!! They seriously have The Best Customer Service of any business I have ever dealt with... read more
Business response:
Wow, it sounds like you had a fantastic experience with us, and we couldn't be happier to hear it! Michael will be thrilled to know he made such a positive impact on your visit. We're glad our online appointment system, lobby area, and updates throughout the service process all contributed to a stress-free experience. We aim to offer unbeatable value, and your acknowledgment means the world to us. Thank you so much for taking the time to share your thoughts. We're excited to welcome you back for any future auto service needs... read more
Fast service. Waiting area is roomy with free WiFi. There's Keurig coffee and variety of teas.
Business response:
Wow, thanks for sharing your positive experience! It's great to hear you enjoyed our fast service and found the waiting area comfortable and accommodating with our free WiFi, Keurig coffee, and tea selection. We aim to make your wait as pleasant as possible. Looking forward to welcoming you back for another Stress-Free service visit. Have a wonderful Stress-Free day!
Such a great experience (which doesn't typically happen with mechanics). I was able to get real time updates on my car, track its progress, even watch it on a camera. Everyone was super nice and helpful and even offered me a loaner car since the part took a while to arrive delaying the work. I would definitely come back and recommend them highly!
Business response:
Hey there! It sounds like you had a pretty smooth ride with us, and we're over the moon to hear it! Keeping you in the loop with real-time updates and making sure you're not left stranded without a car are just part of how we roll. Thanks a ton for sharing your experience and for recommending us. We can't wait to welcome you back for another stress-free visit. Have a wonderful Stress-Free day!
I went to stress free to get my car's alignment checked. They did a thorough inspection of my car and let me know that my car did not need an alignment. This saved me a lot of money. I really appreciate their honesty and plan to go here for all my future services going forward .
Business response:
It's great to hear about your positive experience with Stress Free! Finding a trustworthy and honest auto service provider can make a huge difference, not only in maintaining your vehicle but also in saving money and avoiding unnecessary services. It's clear that Stress Free values customer satisfaction and integrity, which are key qualities in any service provider. Planning to use them for all your future services is a solid choice, especially if they continue to demonstrate the same level of honesty and quality in their wo... read more
Stress-Free Auto Care has a 4.7 star rating with 481 reviews.
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.