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Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
They seemed legitimate. They went over the inspection report and mentioned some things that need attention in the near future. Moreover, they uploaded pictures of my car parts to tell me what and why. Most of the places mention this and that and jack up the bill to north of 2-3 hundred bucks. You just have to take their word for it.
Business response:
Thank you for sharing your experience! We're glad to hear that our detailed inspection and transparency with photos helped you feel informed about your car's needs. We aim to build trust by clearly explaining what and why something needs attention. We look forward to assisting you again in the future. Thank you and have a wonderful Stress-Free day!
They have extremely nice staff who are honest and trustworthy. They took care of my vehicle needs efficiently and i received my car back in much better condition than before with no other issues. Highly recommended!
Business response:
Thank you so much for your kind words! We're thrilled to hear that our staff's honesty and efficiency made a positive impression. It's great to know your vehicle is running smoothly and that you're happy with the service. Highly appreciated and we look forward to seeing you again. Have a wonderful Stress-Free day!
I got an oil change on my pathfinder. I used a coupon that came in the mail and they treated me like I paid full price. Friendly service. This shop not only tells you what your car needs, but they show you as well on a monitor with photos of your vehicle's engine parts, tires and brake ware, fluids and everything. They offer options for each service needed. Great value. They also provide a really chill environment and the wait time goes by pretty fast. They care and ask all the right questions to make sure the client is take... read more
Business response:
Thanks a bunch for sharing your experience! We're thrilled to hear that you felt treated with great care, regardless of using a coupon. Our team always aims to provide the best service and transparency, showing you exactly what your vehicle needs. It's awesome to know you enjoyed the chill environment and that our team's concern and compassion made a difference for you. We can't wait to see you again. Thank you and have a wonderful Stress-Free day!
13-May-2024 - the plastic under my car (the one that spans across the breadth of the car) had come off loose on one side and thereby it was scraping the ground. Greg, the General Manager asked me to come at 2:30 pm the same day (since they had 4-6 cars waiting to be serviced). I did. Within 6 minutes it was fixed and he did it for free. This is the kind of customer service that is required. I give them 5 stars. Thank you Greg!
Business response:
Wow, thanks for the wonderful review! It's fantastic to hear about your positive experience with Greg and the quick fix he provided. We're all about making sure you get the service you need efficiently and hassle-free. We look forward to seeing you again—keep us in mind for your future auto needs. Have a wonderful Stress-Free day!
went here to get my water pump and belt tensioner pully changed in my toyota solara. They were friendly and fast. only problem is they changed my water pump pully and not the belt tensioner pully I requested. I advise to go over your service request paperwork before leaving the office.
Business response:
Thanks for sharing your experience, and I'm glad to hear you found our team friendly and fast! I'm really sorry about the mix-up with the belt tensioner pulley not being changed as you requested. I appreciate you pointing out the importance of double-checking the service paperwork—it's definitely a good practice. We are eager to help make this right for you. Please feel free to drop by or give us a call, and we'll make sure to address the oversight promptly. Looking forward to seeing you again soon, and here’s to making you... read more
Good service with explanation of all the potential work I need to do with my car. Car is ready as promised, and the records and suggestions with photos are send through link.
Business response:
Thank you so much for your positive feedback! It’s great to hear you appreciated the thorough explanations and updates we provided for your car’s service. We’re glad everything was ready on time and that you found the photos and suggestions helpful. Looking forward to seeing you again soon for your next service visit. Have a wonderful Stress-Free day!
Very satisfied with the brake service provided on the same day. The personnel (Eric) was very friendly and we agreed on a very reasonable pricing for the service provided.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you were pleased with the brake service and that Eric was able to assist you with friendly service and reasonable pricing. We love to see our customers drive away happy! We're here whenever you need us next, and we hope you have a wonderful Stress-Free day!
Service was quick as promised. Management is very responsive. Only issue was they were a little late opening so there were 7 of us waiting outside until about 13 minutes after planned opening. Service techs are friendly as well. Hoping to make this my mechanic in Fremont.
Business response:
We're thrilled to hear about your speedy service and that our management team was on the ball! It's also great that our service techs made a good impression with their friendliness. We're genuinely sorry, though, for the wait outside before opening. We aim for punctuality and understand how valuable your time is, especially first thing in the morning. Thanks for pointing this out; we're looking into it to ensure it's an exception, not a norm. We're excited at the prospect of becoming your go-to mechanic in Fremont. Thank you... read more
Paul Malone of Stess-free auto, took care of our auto repair problem very professionally. We highly recommend their auto repair shop.
Business response:
That's fantastic to hear! We're thrilled that Paul was able to assist you with your auto repair needs in a professional manner. It's great to know our team's efforts are making a difference. Thank you so much for your kind words and for recommending us. We look forward to serving you again in the future. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 524 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.