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Stress-Free Auto Care
- Auto Repair
- San Mateo, CA
About this business
Location details
3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Keeping older vehicles running can be challenging - and we have two that need care. We keep them running well here! The detailed sheets of what is need and what will be done, along with cost is so important and they always do a good job of prioritizing necessary fixes, written estimates time of completion status check-in and discuss option I'm really impressed by their service and appreciate their hard work.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care. We are thrilled to hear that you appreciate our efforts to keep your older vehicles running smoothly and that you find our detailed service information and transparent approach valuable. It's always our priority to ensure that our customers are well-informed about their vehicle's needs, costs, and the work that will be done. We understand that maintaining older vehicles can be a challenge, and we're committed to making the pr... read more
Surprisingly great. Efficient booking process, friendly staff, great value. Showed all their work and were quick to point out things that didn't need service, but should be watched. Will absolutely return.
Business response:
We are delighted to hear about your positive experience with Stress Free Auto Care! Thank you for taking the time to share your thoughts. Our team takes great pride in providing efficient and transparent service to our valued customers. It's wonderful to know that you found our booking process easy and our staff friendly. At Stress Free Auto Care, we are committed to delivering not only great service but also great value. We believe in the importance of honesty and integrity when it comes to your vehicle's maintenance. It's... read more
While the repairs were taken care of in a professional manner, I was very displeased with the mandatory "diagnostic fee". $200 for a diagnostic fee and it was not absorbed or reduced when they discovered exactly what I told them the problem was. I will now shop for another place that isn't so rigid in their business model.
Love the stress free experience! Courteous, prompt and effective! Took care of my car's alignment with no issues. Would definitely recommend them!
Business response:
Thank you so much for taking the time to leave such a positive review of your experience at Stress Free Auto Care! We are thrilled to hear that you had a stress-free and satisfying visit with us. Our team takes great pride in providing courteous, prompt, and effective service to all our customers, and it's fantastic to know that we were able to meet your expectations when it came to your car's alignment. Your recommendation means the world to us, and we truly appreciate your trust in our services. We look forward to servin... read more
From start to finish, Stress-Free Auto Care lives up to it's name. When I sent out a general inquiry about new tires for my car Sanjeev (the manager) reached out to me very quickly. I made an appointment first thing on a Saturday morning for the San Mateo location and I was greeted by Michael at the front desk. What I really liked about this place is their outstanding customer service and their text updates. From the time you check in your car, they send updates to your phone so you know what they're doing. And if they find ... read more
Business response:
Thank you so much for taking the time to share your wonderful experience with Stress Free Auto Care! We genuinely appreciate your kind words and are thrilled to hear that we lived up to our name and provided you with a stress-free auto care experience. Sanjeev, our manager, and Michael at the front desk are truly dedicated to ensuring that our customers receive outstanding customer service from the moment they reach out to us. We're delighted to hear that they both made a positive impression on you. We take pride in our co... read more
Excellent customer service. Proof with pictures everything that my car needs to be done. Thank you!
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're delighted to hear that you had an excellent customer service experience with us. At Stress Free Auto Care, we take great pride in our commitment to transparency and convenience. We understand that auto care can be a source of stress, and our goal is to alleviate that stress by providing detailed information and excellent service to our customers.
I went to Stree-Free Auto Care in San Mateo looking for a new set of tires. Sanjeev customer service was outstanding, he provided me with a lot of information about theirs different brands of tires. They set up the new tires and alignment within a day. Thanks for everything Sanjeev.
Business response:
Thank you so much for taking the time to share your recent experience at Stress Free Auto Care in San Mateo. We truly appreciate your kind words and are delighted to hear about your positive encounter with our team member, Sanjeev. At Stress Free Auto Care, we take great pride in providing outstanding customer service and ensuring that our customers have all the information they need to make informed decisions about their auto care needs. We're thrilled to know that Sanjeev was able to assist you in selecting the right set ... read more
4 stars for the work. 5 stars for standing behind their work. Had timing belt, accessory belt, and alignment work done. Accessory belt was tensioned incorrectly, which caused it to start to squeal on startup. Alignment was wonky because my steering wheel came back about 5 degrees off center. Took the car back and they fixed it right away without any fuss. Not ideal that I had to come back, but I like a business that stands behind their work.
Business response:
Thank you for taking the time to share your feedback about your recent experience at Stress Free Auto Care. We're pleased to hear that you appreciated the quality of the work done and that you found value in our commitment to standing behind our work. We're truly sorry for any inconvenience you experienced due to the issues with the accessory belt tensioning and alignment after the initial service. We understand how important it is for everything to be in perfect order when you trust us with your vehicle. While we strive fo... read more
I did the annual maintenance at Porsche's dealership for 4 years until the maintenance package which I bought was expired. I was recommended to try a local mechanic shop and found this place on Yelp. I love the way they sent updates and digital reports to my email. Thanks for the great service! I will return next year.
Business response:
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you enjoyed our service here at Stress Free Auto Care. It's truly an honor to have earned your trust as an alternative to dealership maintenance for your Porsche. We're glad that you found us on Yelp and decided to give us a chance to take care of your vehicle's annual maintenance. Making the switch from a dealership to a local mechanic shop can sometimes be a big step, and we're thrilled that we could meet your expectation... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 639 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.