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3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Sanjeev was great in explaining everything and keeping me updated on the status of our car. Our steering wheel would shake when we exceeded 60mph. They were able to quickly identify the problem and get it fixed. Added bonus that they were able to give me complimentary Lyft ride home.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We truly appreciate your kind words and are thrilled to hear that Sanjeev provided excellent service by explaining everything thoroughly and keeping you updated on your car's status. We're delighted that our team efficiently identified and resolved the issue with your steering wheel, ensuring your safety and satisfaction. Offering a complimentary Lyft ride home is just one of the ways we aim to make your experience as conveni... read more
I like Stress free because of their quality of service, their care in explaining the technical details of what is happening and what's being done to the car and their system and work ethics of full transparency. From booking the appointment to checking out everything has been carefully thought out to make it easier to customers and transparent. I highly recommend this business for any car maintenance needs.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We are thrilled to hear that you appreciate our commitment to providing quality service, transparency, and a stress-free experience. It's fantastic to know that our team's dedication to explaining technical details, along with our transparent system and work ethics, have made a positive impression on you. We strive to make the entire process, from booking appointments to checking out, as seamless and customer-friendly as poss... read more
I had a great experience with this auto-body shop. Shiva is extremely transparent and knowledgable. They were efficient with running diagnostics on my vehicle and were methodical with fixing the mechanical issue. Not once did I feel like they were going to upsell me on any additional services. I appreciate their service and will definitely come back with any other needs for my car. Thank you.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that Shiva and our team provided you with a great auto care experience. Transparency and knowledge are at the core of our values, and we're delighted that you felt well-informed throughout the process. We understand the importance of efficient diagnostics and methodical mechanical repairs, and we're pleased that you experienced our commitment to delivering high-quality service. It's fantastic to know t... read more
Great friendly environment. Staff is friendly and knowledgeable about your needs are. Can price match parts if you find parts elsewhere. Costs for parts and labor are reasonable and will give approximate time frame of how long job will take to get done. Highly recommended business and will bring car here again!
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that you enjoyed our friendly environment and found our staff to be knowledgeable and accommodating to your needs. At Stress Free Auto Care, we pride ourselves on providing fair and reasonable costs for both parts and labor, and we're delighted to know that you appreciate our commitment to transparency. Our goal is to make the auto care experience stress-free, and your feedback reinforces that we're on ... read more
I wont go anywhere else for all my cars friendly knowledgeable I recently had to replace an entire motor in my truck and they dealt with the warranty people it literally was stress free like I said I wont go anywhere else
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that you won't go anywhere else for all your car needs and that our team's friendliness and knowledge have left a lasting impression on you. It's fantastic to know that your recent motor replacement, including dealing with warranty matters, was a stress-free process. At Stress Free Auto Care, we strive to provide a transparent and convenient auto care experience, and your feedback reinforces that we're ... read more
Dealership level of service without the up charge. Prices are fair and they do a great job to accommodate your requests. They even gave a free inspection and updates with pictures, no other place does anything like this. They check all the boxes.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that you found our service to be on par with dealership standards but without the typical upcharges. At Stress Free Auto Care, our mission is to provide fair, transparent, and convenient auto care, and it's rewarding to know that we are meeting your expectations. We appreciate your kind words about our fair pricing and our commitment to accommodating your specific requests. Our team takes pride in going... read more
Great service! They fixed the initial problem right away. The other issue was an intermittent noise out of the rear end that wasn't happening when I dropped it off. They told me to come back another day when the car was making noise and they will fix it no charge. They did exactly that, fixed it no charge!
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're delighted to hear that our team could promptly address the initial issue and go the extra mile to resolve the intermittent noise in the rear end. At Stress Free Auto Care, customer satisfaction is our top priority, and we appreciate your understanding in returning when the issue was present. Our commitment to fair and transparent service includes addressing concerns even if they arise after the initial service. We're t... read more
Truly stress-free! Very clear and timely communication, good prices and overall service.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We are thrilled to hear that your visit was truly stress-free, and our team provided clear and timely communication throughout the service. It's fantastic to know that you found our prices reasonable and appreciated the overall service we strive to deliver. At Stress Free Auto Care, we are dedicated to creating a modern and stress-free auto care experience for our customers. Your feedback reinforces our commitment to transpar... read more
They were helpful in inspecting a car I was looking to purchase. They did a good job and for a very good price ($80). Other places charge $150 or $180.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We're thrilled to hear that you found our inspection service helpful and that we could assist you with the car you were looking to purchase. At Stress Free Auto Care, we take pride in offering fair and transparent services, and it's fantastic to know that you found our pricing to be very competitive. We believe in providing value to our customers, and we're delighted that you recognized the affordability of our inspection service comp... read more
Stress-Free Auto Care has a 4.6 star rating with 639 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.