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Stress-Free Auto Care
- Auto Repair
- San Mateo, CA
About this business
Location details
3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I spoke with Sanjeev about my tire repair. Indeed they gave me a fair price! I told them that this company will be the auto shop I will bring my car incase of any repairs again. Thank you for the fast transaction.
Business response:
Thank you for the wonderful feedback! We’re thrilled to hear that Sanjeev provided you with a fair price and that you had a smooth, quick experience with your tire repair. It means a lot to us that you’ve chosen us as your go-to auto shop for future repairs. We’re here whenever you need us, and we look forward to keeping things stress-free for you. Have a fantastic day!
tire installation prompt and courteous. will visit again. unlike other tire place, no bugging for other repairs.
Business response:
Thank you for the great feedback! We're glad to hear that your tire installation was prompt and courteous, and that you appreciated our no-pressure approach. We believe in respecting your time and only focusing on what you came in for. Looking forward to seeing you again whenever you need us! Have a wonderful Stress-Free day!
Scheduled an oil change but I knew there were other issues with my vehicle and flagged the need for a replacement on the oil level sensor. The service team was really great at communicating, called me within a few minutes of my online appointment request and gave me clear info on the labor involved for the oil sensor change and expected cost. Based on my plans for this car, we decided not to go through with the sensor replacement or A/C service. I really appreciate the service team's ability to listen and not push services t... read more
Stress-Free Auto Care was highly recommended & they did not disappoint!! Their inspection revealed several issues which were addressed with a quote. Impressed by their Live Stream as they worked on my car. Appreciated Ryan's explanation & prioritizing alternative options. They certainly have a Customer!!
Business response:
Dear MB, Thank you so much for your glowing review! We're thrilled to hear that we lived up to the recommendation and that our inspection and service met your expectations. It's great to know that you found value in our live streaming service and Ryan's detailed explanations. We're all about making sure our customers are well-informed and comfortable with their options. We truly appreciate your business and look forward to serving you again. Welcome to the Stress Free Auto Care family! Best regards, Sanjeev Pal General Ma... read more
They do a great job! Fair prices & convenient location. I've had tires and maintenance done.
Business response:
Hi Shannon, Thank you for the great review! We're so glad to hear that you've been happy with our work, fair pricing, and convenient location. It’s always a pleasure helping with your tires and maintenance, and we truly appreciate your trust in us. We look forward to serving you again in the future! Best regards, Sanjeev Pal General Manager, Stress Free Auto Care
Cool, just got fresh spam from them today. Do I think this unsubscribe will do the trick? I do not.
Business response:
Hi Miles, Thank you for taking the time to share your feedback, and I sincerely apologize for the inconvenience you experienced. We strive to make every visit smooth and stress-free, so it's disappointing to hear that we fell short during your appointment. While our team does its best to accommodate all vehicles, we should have communicated our limitations more clearly before your arrival to prevent any confusion or wasted time. I'm glad to hear that our employee was friendly, but I completely understand how frustrating th... read more
Terrible owner/manager, I brought a tire from them and it was no good and he would not refund my money or give me store credit. I wouldn't recommend this shop to no one.
Business response:
Hi Mario, We’re sorry to hear about your experience and sincerely apologize for any inconvenience caused. At Stress Free Auto Care, we strive to ensure every customer is satisfied with the products and services they receive. If there was an issue with the tire you purchased, we would have been more than willing to resolve it for you through a warranty or replacement option. We’d like to better understand the situation and find a solution. Please reach out to us directly at 650-240-1144, and we’ll do our best to make things... read more
I brought in the tires for these guys to take off old tires and install new tires on the wheels on my Tesla. They scratched all 3 of my black Induction wheels while installing the tires. I'm driving very careful everyday and try not to scratch my Tesla Induction black wheels. But these guys scratched all 3 wheels. What a pain! If you have black wheels that need special care. I wouldn't recommend this auto shop.
Business response:
Hello TB, We sincerely apologize for the issues you experienced with your Tesla’s black Induction wheels. We understand how frustrating it can be, especially given the care you take to maintain your vehicle. At Stress Free Auto Care, we take great pride in our work and our team is trained to handle vehicles with the utmost care, especially those requiring special attention like your Tesla. We regret that this was not your experience. We would like the opportunity to make this right for you. Please reach out to us directly ... read more
This was now my third experience at this location. Each time has been so smooth. Scheduling was super easy, they are really kind and happy to explain exactly what they've done. The inspection reports are super helpful and great for my records.
Business response:
Thank you for your continued trust in us and for the wonderful 5-star review! We're so glad to hear that each of your experiences has been smooth and that our team has made scheduling and communication easy. It's great to know the inspection reports have been helpful for you! We look forward to taking care of your vehicle again in the future. Best regards, Sanjeev Pal General Manager, Stress Free Auto Care
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 638 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.