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3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I reached out to several shops for an estimate on a 2014 Lexus IS250: serp belt, tensioner and pulley...this shop had the highest estimate of close to $1500...no other shop was over $1000...not sure of the value you receive but it seems to be over the top here. I'd look elsewhere. They charge more than the dealer as well.
Business response:
Hello Cuazzy, Thank you for reaching out and for considering our shop. We understand that our estimate was higher than others you received. Our pricing reflects a commitment to quality and reliability, as we offer a 2-year, 24,000-mile warranty—much longer than what most shops provide. Additionally, our work is completed by certified technicians who use only high-quality parts, ensuring that your repairs are both safe and durable. We believe that the added value we provide in expertise, parts, and warranty support justifies... read more
Great service and it was for oil change for my car. It's my first time visiting and will visit again . Not long wait time and no issues .
Business response:
Thank you for sharing your experience! We’re so glad your first visit went smoothly and that you enjoyed the quick, hassle-free service. We’re here whenever you need us, and we look forward to helping you keep your car in top shape. See you next time, and have a wonderful Stress-Free day!
Used a coupon to perform oil change and tire rotation. Great on updates and punctual! Always nice and friendly.
Business response:
Thank you for the feedback! We're so glad you had a positive experience with your oil change and tire rotation. It’s great to hear that our team kept you updated and delivered on time, all while being friendly and welcoming. We look forward to serving you again—have a wonderful Stress-Free day!
Great service as usual. San Jeev is great. Great mechanics also. I would recommend this shop to all friends and family.
Business response:
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Stress Free Auto Care. It's great to know that our online appointment system worked smoothly for you and that you were promptly attended to when you arrived. We understand the inconvenience of dealing with unexpected issues like a nail in the tire, so we're pleased to hear that our team efficiently addressed the problem and had your truck back on the road in such a short time. Providing fast and pr... read more
Stress free always does a an amazing job on my Ford Flex. They not only quickly assessed and fixed my car, they had recommendations on how I can drive it better to alleviate repairs in the future. I trust them completely. The reports are transparent and easy to understand. I won't take my car anywhere else, stress free all the way!
Business response:
Thank you for the fantastic feedback! We’re so happy to hear that you trust us with your Ford Flex and that our team’s advice and transparency are making a difference for you. It’s awesome to know that we could provide tips to help keep your car in great shape for the long haul! We’re honored to be your go-to shop and look forward to keeping things stress-free for you every time. Thanks for being part of our Stress-Free family!
Was recommended by my Son-in law Andrew and i was very happy with the communication,and professional way that I was treated. My appointment was made last minute the night before and I brought my car in at 8:30am and service was completed before end of day ! Moving forward I will bring all family vehicles to this location. Sanjeev was awesome in all communication regarding service needs and I appreciate the great work done by Joshua!
Seriously the easiest and best car service I've ever had. Everyone was extremely helpful and made my experience amazing. They send u a form that shows everything wrong with your car including proof that there is a problem and the pricing. Also includes stuff that must be fixed urgently and things that are a problem but can be fixed another time. This was very helpful to show that they aren't trying to scam me. Pricing was really good too! I stressed about having to drop a lot more money than I had to. Got 2 major problems fi... read more
Business response:
Thank you for the amazing feedback! We’re thrilled to hear that our transparency and detailed reports helped put your mind at ease. Providing photos, clear explanations, and priority levels for repairs is all about building trust, and it’s wonderful to know you felt confident and stress-free throughout the process. Plus, getting two major issues fixed in under 24 hours—our team will be so happy to hear they made a difference for you! We’re also glad the pricing was reasonable and that we could work with your MaxCare warrant... read more
Went in for oil change and tire rotation. They did the diagnostic check first and then the work. I waited in a nice clean waiting area with coffee, snacks, phone chargers and a CLEAN restroom. A few suggestions were given to me fir either now or next visit. Always like going there. Honest and trustworthy employees. And, females can feel safe. They treat everyone with respect and the pricing is great!
Business response:
We're thrilled to receive such a positive review! Thank you for taking the time to share your experience with Stress Free Auto Care. It's fantastic to hear that you had a comprehensive service with us, including a courtesy inspection, new tires, alignment, brake pads, rotors, steering tie rods, and a new battery for your key fob, all completed efficiently in just 5 hours. We take pride in offering high-quality service at an affordable cost, and we're delighted that you found our pricing to be so competitive. Our commitment... read more
Stress-free Auto is a reliable partner for our family. Whenever we have regular maintenance or something comes up with our cars, we have a mechanic that we can go to and are not worried about a high pressure sales job to do unnecessary repairs. They do good work and are pleasant to deal with. Highly recommend
Business response:
Thank you so much for the thoughtful review! We're honored to be your family's trusted partner for all your car needs. Knowing you can count on us for honest, no-pressure service is exactly what we strive for. We’re here to keep your vehicles running smoothly with reliable work and a friendly approach. Your high recommendation means a lot to us, and we look forward to helping you whenever you need us. Have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.6 star rating with 638 reviews.
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.