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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2554 West Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great experience! Offered me a complementary inspection as well along with my battery replacement
This brand new facility offers excellent customer service with outstanding auto care. You can even watch your vehicle being serviced remotely from your cellphone. The staff is professional, caring and empathetic. If you require an overnight service repair, the facility offers an UBER transfer to your home or an overnight user vehicle for your convenience. After my oil change, a point to point inspection was done and recommendations were given to avoid a surprise future repair that can cause a financial strain and burden if n... read more
Business response:
We sincerely appreciate your acknowledgement of our remote monitoring capabilities that allow you to watch your vehicle being serviced from your cellphone, our professional personnel, and thorough inspections. Your recognition of our point to point inspection process and the preventive recommendations we provide means a great deal to us. Jim and John, our front management team, extend their heartfelt gratitude for your positive feedback regarding their knowledge and ability to communicate the progress and future needs of you... read more
Came in for an oil change and they went above and beyond. Super quick, super friendly, and they even offered me a Lyft so I didn't have to wait around. Truly appreciate the extra care.
Business response:
Thank you for sharing! So glad we could provide quick service and go above and beyond with the Lyft offer, Lucy! We really appreciate you taking the time to highlight how our team was able to make your oil change experience convenient and friendly. It means a lot to us that you noticed the extra care we put into our service, and we're thrilled that the Lyft option worked well for you so you didn't have to wait around. Your feedback about our quick and friendly service truly makes our day!
They deliver on the name. Saved me twice now when I had flat tires. Friendly, prompt, honest, and at a reasonable price. Will stick with them for future work. Definitely worth a visit to see for yourself.
Business response:
Thank you so much for sharing this—we really appreciate it! It means a lot to hear we’ve been able to come through for you not just once, but twice when you needed help with those flat tires. That’s exactly the kind of reliable, stress-free experience we aim to provide every time. We’re glad you found the team friendly, prompt, and honest, and your continued trust truly means everything to us. We’ll be here whenever you need us. Have a wonderful Stress-Free day!
Clear communication, friendly service, and they even offered to get me an uber/lyft back home but ended up lending me the courtesy car. David was super cool throughout the whole process. Will definitely come back soon!
Business response:
Thank you so much for sharing this! We’re really glad to hear the communication and service made your experience an easy one. David will definitely appreciate the shoutout—it’s great to know he helped make the whole process smooth and comfortable for you. We’re also happy we could provide a convenient ride option to keep your day moving. We truly appreciate your support and look forward to seeing you again next time. Thank you and have a wonderful Stress-Free day!
I brought my 4-Runner in for brakes, tires and an alignment. Wes and Paul got me in quickly and were both very helpful, honest and polite. They took me seriously (some shops don't as I'm a woman) and treated me respectfully and were very professional. Their pricing was reasonable/fair and overall, I had a great experience and definitely would recommend them! I will be using them for anything of my truck needs in the future.
Business response:
Thank you so much for sharing this—we really appreciate it! We’re so glad Wes and Paul were able to get you taken care of quickly and made the whole experience a positive one. It means a lot to hear that you felt respected, listened to, and treated professionally throughout your visit. That’s exactly the kind of experience we want every customer to have, and your feedback truly reinforces that. We’re grateful for your recommendation and look forward to being here for you and your 4-Runner whenever you need us. Thank you an... read more
Very helpful and responsive staff and mechanics. They were able to identify all issues needed, and everything has been fixed. Very pleased with the service.
Business response:
Thank you for sharing your experience—we really appreciate it! It’s great to hear that our team was helpful and responsive, and that everything was clearly identified and taken care of for you. We’re glad you’re pleased with the service—that’s exactly what we aim for every visit. If you ever need anything down the road, we’re always here to help. Thank you and have a wonderful Stress-Free day!
Very professional service. Fast response and clear communication for all issues. Open on Saturday.
Business response:
Thank you for the great feedback! We’re glad you experienced professional service with fast responses and clear communication—that’s exactly what we aim for every visit. And yes, being open on Saturdays is all about making things a little more convenient for our guests. We truly appreciate you choosing Stress-Free and look forward to helping you again whenever you need us. Have a wonderful Stress-Free day!
I have consistently had a very good experience here over the past 3 years. This time I went in to solve the mystery of why my car hesitated to start at random times. They had recently serviced the car for the same issue, so did a free and very thorough diagnostic. They found that the battery which had been newly installed was not keeping its charge as well as it should have, so they replaced it with an Audi battery for free. But the really interesting thing was that their diagnosis picked up the presence of a second key fob ... read more
Business response:
Thank you so much for taking the time to share your positive experience with Stress-Free Auto Care! We are thrilled to hear that your recent appointment with us was the best auto care experience you've ever had. At Stress-Free Auto Care, we strive to create an environment where our customers feel like they are part of our family, not just a number. It's wonderful to know that you felt well taken care of and appreciated our commitment to providing transparent and stress-free auto care. We're glad you found the detailed phot... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 1,116 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.