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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2554 West Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great service. I appreciated the courtesy ride to my home. The service was quick and thorough. The pictures and analysis by the mechanics was helpful and gave me the confidence that only the necessary work was done. Thanks again
Business response:
Thank you for the great review! We’re glad you appreciated the courtesy ride and found our service quick and thorough. We’re especially happy that the photos and mechanic’s analysis gave you confidence that only the necessary work was completed. We truly appreciate your trust and support!
I came in for a routine inspection and, within just a few minutes, learned so much about the current condition of my car--far more than I expected. Their thorough inspection helped me identify issues right away, take immediate action, and get all the services I needed completed in a very short time. If you want to keep your vehicle safe, reliable, and on the road, I highly recommend getting your inspection and services done at Stress-Free Auto Care! Truly, STRESS-FREE!
Business response:
Thank you for the fantastic review! We’re glad our thorough inspection helped you quickly understand your vehicle’s condition and address the issues right away. Keeping our customers informed and their vehicles safe and reliable is what we’re all about. We truly appreciate your recommendation and are thrilled to know your experience was truly STRESS-FREE!
My sister and I are referred to Stress-Free Auto Care by our brother. My sister had multiple warning lines a glow on the dash. Jim was fabulous! He explained the entire evaluatiin process. Answered all our questions with great patience, we had a lot. We left the car on a Friday with the expectation we would not receive a call with a service outline until the following day. Happily, a written review of immediate repairs, future repairs, and no action needed repairs, arrived early afternoon. The report included pictures and a ... read more
Business response:
Thank you for the amazing and detailed review! We’re so glad Jim took the time to patiently explain the evaluation process and answer all your questions. We’re happy our detailed report, photos, cost breakdown, and clear recommendations gave you confidence in our team. We truly appreciate your brother’s referral and your family’s trust in Stress Free Auto Care. We’ll be sure to share your kind words with Jim and the Mountain View team!
If you're looking for a honest auto service... you find it. Stress Free is transparent and efficient.
Business response:
Thank you for the great review! We’re glad you found the honest, transparent, and efficient service you were looking for. We truly appreciate your trust in Stress Free Auto Care and look forward to serving you again!
Easy making appt. Excellent customer service for dropoff. Nice amenities in lounge. Great discount price. Good pictures and follow up during the process
Business response:
Thank you so much for the great review! We're glad you found the appointment process easy and had such a positive experience with our team at drop-off. We're also happy that you enjoyed the lounge amenities and appreciated the discounted pricing, detailed photos, and updates throughout the service. Keeping you informed every step of the way is an important part of creating a truly stress-free experience. Thank you for choosing Stress Free Auto Care and for taking the time to share your feedback. We truly appreciate your su... read more
"Stress-Free Auto Care" is stress free. Quick service and real time update for the service status.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Stress Free Auto Care lived up to its name and provided you with a truly stress-free experience. Our team works hard to deliver quick, efficient service while keeping customers informed every step of the way, so it's great to know that our real-time updates helped make your visit smooth and convenient. Thank you for trusting us with your vehicle and for taking the time to share your experience. We truly appreciate your support and look forward to serving you ... read more
Easy to get an appointment and very customer focused. Good communication updating service and timeline. The facility is very clean and comfortable. Have found them to be trustworthy and reliable.
Business response:
Thanks Linda, we are very happy to hear that we exceeded your expectations. Glad to have you back on the road safely! Thank you for the great review, more important, thank you for your business!! We pride ourselves on taking care of our clients. If there is anything we can do for you in the future, please don't hesitate to contact us!!
I have oil change and full check up. Good service. Fully satisfied as a customer. They offer good discounts.
Business response:
Thank you for your great review! We're happy to hear that you were satisfied with your oil change and full vehicle checkup. Our team works hard to provide reliable service, thorough inspections, and a positive experience for every customer. We also appreciate you mentioning our discounts — we always want to help provide quality automotive care at a great value. Thank you for choosing Stress Free Auto Care, and we look forward to serving you again in the future!
AJ is the best! I made an appointment this morning because a screw came off on the splash guard under my car. I drove up, he fixed it on the spot, and didn't even charge me for it. Also, it was his first day on the job. I've previously had a full service on the car as well, and that was handled quickly and affordably with excellent communication via text.
Business response:
Thank you for the wonderful review! We're thrilled to hear that AJ made such a great impression on his very first day. Taking care of small issues quickly and helping our customers get back on the road is what we're all about, and we're glad he was able to fix your splash guard right away. It's also great to hear that your previous service experience was fast, affordable, and well communicated. We'll be sure to share your kind words with AJ and the rest of the team. Thank you for choosing Stress Free Autocare—we look forward... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 1,151 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.