This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2554 West Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I have had my car in the shop 3x this past month. First for a dying auxiliary battery, another time for a passenger light that went out and then rear brakes. I couldn't speak more highly of @Stress-free Auto care. The funniest things about them matter: *They took me seriously when I self-diagnose my car and said it was an auxiliary battery issue. ( all the other shops insisted they had to be the one to diagnose it ) *They were in live communication with me every step of the way including text. *They had like an airport size... read more
Business response:
Thank you for such an incredible and detailed review! We’re so glad to hear that your experiences with us—from batteries to lights to brakes—have been smooth, transparent, and truly stress free. It’s great that the live communication, milestone updates, and even the “Car-daycare” video cam gave you peace of mind, and we love knowing the Lyft rides and discounts helped make things easier. It means a lot that you value not just the repairs, but also the respect, time, and care that go into every visit. Wes and the team will b... read more
It was small checking of car, but it was very fast and efficient. Setting up appointment was very easy and fast and service was great.
Business response:
Thanks for sharing! We’re glad the appointment setup was quick and easy, and that the service itself was fast and efficient. We appreciate you stopping by. Have a wonderful Stress-Free day!
Superbly Impressed Ever since my wife purchased a Mercedes-Benz a few years ago, I had always dreaded going to a dealership for service - always evoked a feeling worse than going to a dentist. Long wait, stratospheric prices, inventing phantom problems .. you name it. This shop helped me come out of that panic mode. They charged me reasonable prices, treated me well and did not try to sell me the sun and the moon. What else do you need or want?
Business response:
Thank you for sharing such a great review! We’re so glad we could turn that dealership dread into a stress-free experience with fair pricing, respectful service, and no unnecessary upselling. It means a lot to hear we helped you feel at ease about caring for your Mercedes. Have a wonderful Stress-Free day!
I had a great experience with **Stress Free Auto-Care**! Setting up an appointment was incredibly easy--everything was smooth and straightforward from the start. The staff was extremely friendly and patient, taking the time to answer all my questions without rushing me. What really stood out was their thoughtful service. Instead of having to wait around at the service center, they provided me with a **complementary vehicle at no cost**, which made the whole process so much more convenient. On top of that, they performed a *... read more
Business response:
This review absolutely made our day — thank you so much! We’re thrilled to hear your experience was smooth from start to finish and that the team took the time to answer your questions without making you feel rushed. That’s exactly how we want every visit to feel. It’s awesome to know the complimentary vehicle and free safety check helped make things even more convenient and worry-free — we love being able to offer those little extras that take the stress out of car care. We truly appreciate your recommendation and can’t w... read more
Service was thorough and professional. Good communications with a link to view the inspection results.
Business response:
Thanks so much for the great feedback! We're really happy to hear the service felt thorough and professional, and that the inspection link helped keep things clear and easy to follow. That kind of communication is a big part of what we aim for! Thank you and have a wonderful Stress-Free day!
great service they took care of me and let me know other things that were wrong with the vehicle with no extra charge
Business response:
That’s awesome to hear — thank you! We’re glad the team took care of you and provided helpful info about your vehicle without any added pressure or surprise costs. That kind of transparency is what we’re all about! Thank you and have a wonderful Stress-Free day!
I LOVE, LOVE, LOVE these guys. They have modernized the entire auto maintenance experience. Scheduling couldn't be easier. Text updates keep you informed. EVERYTHING is photographed and sent to you. You can even watch them work on your car o. their live shop camera. Prices are fair. Customer service is a pleasure to deal with. I'm so glad I found them.
Business response:
We LOVE, LOVE, LOVE this review — thank you so much! It’s amazing to hear how much you appreciate the modern touches we’ve added to the auto repair experience. From easy scheduling to live shop cams and detailed photo updates, we’ve worked hard to make everything clear and convenient, so it’s awesome to know it’s all making a difference for you. Thanks again for the kind words — we’re so glad you found us too! Thank you and have a wonderful Stress-Free day!
Excellent place to get work done on your auto. Paul and Wes are great at providing periodic updates and working with you to make the entire process smooth and painless. I have been coming here for auto repairs on my Audi(s) for several years now (being referred by European Auto Works after they shut down). Work quality is always top-notch, the pricing is competitive, and the support is fantastic.
Business response:
Thank you so much for the kind words and continued trust in us over the years! We’re really glad to hear that Paul and Wes have been keeping things smooth and stress-free with their updates and support — they’re truly dedicated to making sure every visit feels easy. It means a lot that you’ve stuck with us for your Audi repairs, especially after being referred by another trusted shop. We're proud to carry that torch and to keep delivering top-notch work, fair pricing, and great service every time. Thank you and have a wond... read more
Moved here from Fresno where I had a shop I had been using for years so I was hesitant to bring my car to a shop I knew nothing about. Stress-Free Auto Care came was recommended and after the first visit I knew I had found a shop I could trust. I've dealt mostly with Wes and he has kept me informed as to what my cars immediate needs are and what can be deferred. That's what I appreciate, they don't try to push unnecessary repairs on me. I highly recommend this shop for all your Auto Care.
Business response:
Thanks so much for sharing your experience—and welcome from Fresno! We know how tough it can be to leave behind a trusted shop, so it means a lot that you took a chance on us and felt confident after your first visit. Wes will be thrilled to hear your kind words! We're all about honest communication and helping you prioritize what truly needs attention, without any pressure. It’s great to know you feel you’ve found a shop you can trust. We’re here for you anytime your car needs care. Thank you and have a wonderful Stress-Fr... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 1,136 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.