Stress-Free Auto Care

Russ U. 

on Yelp

5 months ago

I brought my vehicle in for an oil change and brake flush service I requested and was surprised to receive a thorough technical inspection of my vehicle that not only explained other concerns that may need to be addressed at my convenience, but had detailed pictures of the concerns as well. All of this was included with the service of my vehicle. The customer service was phenomenal, as they took the time to break down the cost and explained any other concerns. They allowed me the opportunity to ask questions and gave thoro... read more

Anne E. 

on Yelp

5 months ago

I've taken my car here a few times over the last year and it is now my go-to for maintenance and any concerns with my mini. I especially appreciate that they send pictures real time of their inspection. Granted, I have no idea what most of the parts are supposed to look like, but it makes me feel as though they are being very transparent. I've been able to get appointments scheduled quickly and the turn around time is also very timely. Very happy with my experience here and would recommend them to anyone needing maintenance ... read more

Joan X. 

on Yelp

6 months ago

Very professional! Give precise diagnosis and recommendations. Technician is very knowledgeable and helpful! 

Stuart M. 

on Yelp

6 months ago

I've reviewed these guys as superstars before, but at nearly 30 years of them taking care of my BMW so that it runs like a clock, I want to reiterate that they are truly amazing in the quality and consideration of their work. It's worth the nearly 90-minute one-way-drive to work with people who I know I can trust implicitly. I've never been disappointed... only gratified by their expertise. 

AwesomeLady N. 

on Yelp

7 months ago

My car had an oil pan gasket leak, so I took into the Mtn View shop. Paul and the guys did a great job. They found the leak and repaired/fixed it. While in the shop they gifted me a loaner vehicle to get around town. Thanks Paul. Tell all the guys "Thanks". I highly recommend using them if you own a German made vehicle. Quotes are fairly accurate unless they find something else is causing the issue to be repaired. They call, text and email updates, as needed. They work around your schedule, too. Great team!!!!! 

Bay M. 

on Yelp

8 months ago

Same day appointment, very professional, fair pricing, friendly staff, safe location, clean office and wait room, thorough car inspection and detailed report, constant text updates, quick service. I came in for a battery issue thinking that a battery replacement was necessary. Instead, Paul suggested to test the battery, found the root cause, and was able to fix the issue without a new battery. Very happy with the service. 

Angela H. 

on Yelp

9 months ago

purchased a hyundai santa fe sport from anderson honda in palo alto and was very satisfied with the dealer ahmed refai he was curteous, polite and understanding to my needs and wants very professional and overall my service there was quick, professional and my overall experience there wad great i would give thrm 100 stars if i could but will settle for the 5 i recommend anyone interested in buying a vehicle to go see ahmed refai i highly recommend him also i love that they are not pushie and give you space to make your decis... read more

Sylvia G. 

on Yelp

2 years ago

This shop is first class. They have gone the extra mile for me getting parts for a 2013 Mini-Cooper. For repairs not taking that long, the comfortable waiting room is a plus. I recently had an issue which required several days of diagnosis. They paid for a Lyft to get me to my house. You can't go wrong with Stress-Free/German Motor Specialists.