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2587 Wyandotte St, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great experience for oil and filter change with Stress Free Mountain View. The free inspection is also very helpful.
Business response:
That’s awesome to hear—thank you! We’re so glad your oil and filter change went smoothly and that you found the free inspection helpful. It’s all about making sure your car gets the care it needs, without any added hassle. Thank you and have a wonderful Stress-Free day!
My headlight burned out. They checked everything and it turned out it was a pigtail plug wire was fried. They quickly ordered a new one and let me use the loaner car. They replaced my rear wiper blade and the light bulb with pigtail plug. Those guys are amazing. I got my car back that day.
Business response:
Thank you so much for your kind words and for spreading the word around Palo Alto and Stanford! We’re thrilled to hear that our team took such great care of your car and got it running like new. It’s always our goal to make sure our customers feel confident and happy with the work we do, especially on major repairs. We’re glad you enjoyed the loaner car, too—it’s all part of making the experience as smooth and stress-free as possible. We look forward to seeing you again soon, and thank you for being such a wonderful advocat... read more
Loved their customer service, highly recommend !! Go check them out for yourselves !!
Business response:
We’re so glad you loved the customer service—thanks a ton for the recommendation! It means the world to us when folks take the time to share their experience and spread the word. Hope to see you again whenever you need us! Thank you and have a wonderful Stress-Free day!
Accurate and transparent diagnostics with clear pictures of what is working well and prioritized list of what needs fixing. High quality replacement parts used with industry best warranty for the repair work done. Repair work done on date promised.
Business response:
This is exactly what we love to hear — thank you so much! Providing transparent diagnostics, visual proof, and a clear plan helps our guests feel confident and informed, so it’s great to know that stood out to you. We also take pride in using high-quality parts and standing by our work, so we're glad that made an impression too. Thanks again for the thoughtful feedback — we’ll be here anytime you need us. Have a wonderful Stress-Free day!
Extremely easy to make appointments online, easy drop off as well. Came for an oil change and tire rotation deal for $79.99. Stress-free. Took off one star because I was told my oil change and tire rotation would take 1-1.5 hour, but it turned out to be 2.5 hour with only an oil change. They did not rotate my tires because my back wheels were already the good wheels. David at the front desk provided exceptional service and was very knowledgeable 5/5! Kept me company while I waited for my maintenance. He taught me a few t... read more
Business response:
Thank you so much for the detailed and thoughtful feedback—it really helps us improve and grow! We’re thrilled to hear that David took great care of you and made your visit as pleasant and informative as possible. He’s a true asset to the team, and we’ll be sure to pass along your kind words! We also really appreciate your honesty about the delay. We're sorry the timing didn’t match the original estimate and that your visit ran longer than expected. That overlap with the lunch break is something we’re looking into, and your... read more
Excellent service and great value. I'm a loyal customer - wouldn't take my car anywhere else.
Business response:
We’re so grateful for your loyalty and kind words! Knowing you wouldn’t trust your car anywhere else truly means the world to us. We’ll keep working hard to give you the excellent service and value you’ve come to expect. Thank you and have a wonderful Stress-Free day!
The service was fantastic and quick for my vehicle's brake fluid replacement. Only a select few shops in the area does for BMWs. What I also like is the live updates that the techs send out during servicing along with the free multi point check/diagnostics
Business response:
This is awesome to hear—thank you so much for sharing your experience! We’re really glad we could get your BMW’s brake fluid replacement done quickly and with care. You're absolutely right—it’s not something every shop in the area handles, so we’re proud to offer that service with the quality your vehicle deserves. It’s great to know the live updates and complimentary multi-point inspection added value to your visit. Keeping you in the loop every step of the way is part of what makes the experience truly Stress-Free. Thank... read more
They got the tire fixed in no time. Picked up a screw. Huge shoutout to the guys--they got it done on a Sunday with no appointment. Absolute respect!
Business response:
That’s awesome to hear—we know Sundays can be tricky, so we’re really glad we could help out on short notice! Fast, fair, and flexible is exactly what we aim for, and it’s great to know it all came together for you. Thanks for the kind words, and we hope to see you again (but hopefully not because of any last-minute car trouble!). Have a wonderful Stress-Free day!
Experience was great. My rep was very concise and helpful with my inspection and shared all issues with me. They even had pictures of the problems found. Since my car was banged up pretty bad from cross country trips, they listed out what was immediately in need and helped me prioritize how to fix them. Definitely will be coming back to that location every time!
Business response:
This is such fantastic feedback—thank you for sharing it! We're so glad your rep made everything clear and helped you feel confident about what needed attention first. Road trips can really take a toll, so it's awesome to hear we could help you prioritize and plan without the overwhelm. We’ll be ready for you anytime—thank you again, and have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.8 star rating with 922 reviews.
Stress-Free Auto Care is open now. It will close at 6:00 p.m.