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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2587 Wyandotte St, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I had an appointment at 11:30 AM but things did not go stress-free way! I went there at 11:30 AM and they told me I have to pay $250/2 = $125 - it seems their back office and actual repair store has different understanding in terms of charge and scheduled appointment. Then I showed my appointment conversation and they said they would honor the $99 charge - but they would take a look in my car around 1:30 PM (after lunch) even though I had an appointment at 11:30 AM - so, I dropped the car there and came home by myself, an... read more
I had an appointment at 11:30 AM but things did not go stress-free way! I went there at 11:30 AM and they told me I have to pay $250/2 = $125 - it seems their back office and actual repair store has different understanding in terms of charge and scheduled appointment. Then I showed my appointment conversation and they said they would honor the $99 charge - but they would take a look in my car around 1:30 PM (after lunch) even though I had an appointment at 11:30 AM - so, I dropped the car there and came home by myself, an... read more
I took my 4 wheels and tires for mounting and balancing and selected to wait at the shop for them to be done. Turns out they couldn't do it till the next day. When I went the next day to pick up the wheels, they stacked a stool on top of the wheels, which luckily didn't noticeably scuff them up. It also appeared that they put a few nicks and scratches on the edge of the wheels while mounting. The guy at the counter helping me was nice though. He also commented that the techs should have been more careful with my wheels.
Some squirrels chewed the engine cable of my Toyota Tundra and gave it misfiring. Stressfree took my truck in the long weekend while other shops all closed. They did a thorough inspection of the vehicle and all the recommended fixes made total sense to me. I have been driving the truck for a week after the repair work. It works very good.
Business response:
Wow—squirrels can really cause some unexpected trouble! We’re so glad we could get your Tundra back on the road, especially over the long weekend when other shops were closed. It’s great to hear that our inspection and recommendations made sense to you, and even better that your truck is running great after the repairs. Thanks for trusting us with your vehicle—we’re here anytime you need us. Have a wonderful Stress-Free day!
Great service, frequent updates. Open 7 days a week so it's easy to make appointments and pick up car
Business response:
Thank you for your feedback! We’re so glad you enjoyed the great service and frequent updates. Being open 7 days a week is all about making things as convenient as possible for you, and it’s great to know that worked well for your schedule. We’re here whenever you need us—have a wonderful Stress-Free day!
I popped in the Mtn View office on Sunday and they were able to order and change out my brake light lamp on my 2012 Fiat 500 Sport. If you have a Fiat they know how to fix them. Nobody else will even look at my car. Thank you guys so much for your service.
Business response:
Thank you so much for your kind words and for spreading the word around Palo Alto and Stanford! We’re thrilled to hear that our team took such great care of your car and got it running like new. It’s always our goal to make sure our customers feel confident and happy with the work we do, especially on major repairs. We’re glad you enjoyed the loaner car, too—it’s all part of making the experience as smooth and stress-free as possible. We look forward to seeing you again soon, and thank you for being such a wonderful advocat... read more
I chose Stress-Free because they offered a discount when booking online appointments and I will definitely be coming back! I had just purchased a used car and their inspection was very thorough. They identified several issues, providing detailed photographs, and gave me clear advice for how to address them. I'm so happy to have found such a reliable mechanic in Mountain View!
Business response:
Thank you so much for your thoughtful review! We’re so glad the online booking discount made things easy for you, and it’s wonderful to hear that our thorough inspection and detailed photographs were helpful. Providing clear advice is so important to us, and we’re thrilled to know you feel confident in our care. It’s great to hear you’ve found a reliable mechanic in Mountain View, and we can’t wait to see you again. Have a wonderful Stress-Free day!
This is a great place. They have been servicing my Audi for the past 3 years, and have been consistently clear about what is happening with the car and why, have often provided repair options for me to choose from, while letting me know what they recommend, and treat their customers like friends and family. They take photos of the jobs while they're working so that customers can see what is going on, and they keep customers updated by text as the car passes through each stage of evaluation and repair. Excellent mechanic staf... read more
Business response:
Thank you so much for taking the time to share your positive experience with Stress-Free Auto Care! We are thrilled to hear that your recent appointment with us was the best auto care experience you've ever had. At Stress-Free Auto Care, we strive to create an environment where our customers feel like they are part of our family, not just a number. It's wonderful to know that you felt well taken care of and appreciated our commitment to providing transparent and stress-free auto care. We're glad you found the detailed phot... read more
Incredible fast service, deep inspection, found the root cause of my problem and fixed it immediately at an affordable price. Will be returning if I need mechanical work again.
Business response:
We’re so glad to hear that you had such a positive experience! Fast service, thorough inspections, and getting to the root of the issue are exactly what we strive for. It’s awesome to know we could get you back on the road quickly and at an affordable price. Thank you for trusting us with your vehicle, and we’ll be here whenever you need us again. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.8 star rating with 922 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.