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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2587 Wyandotte St, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Very nice staff, and it was easy communicating with them. The information was well presented. And I received quick service that was of high quality.
Business response:
We greatly appreciate your positive feedback! Thank you for choosing Stress-Free Auto Care.
Timing and attention to detail, as well as quick diagnosis and fix of the issues; and communication.
Business response:
Thank you for your feedback! We're glad to hear you appreciated our attention to detail, quick diagnosis, and clear communication. Providing a Stress-Free experience is our goal, and we appreciate your support. Looking forward to helping you again in the future—have a wonderful Stress-Free day!
Took my Highlander for the first time for brake replacement. Good service, quality work. Only issue, I believe their prices are 10% too high. They need to lower their prices a bit. I have never had an issue with them servicing my BMW except for the pricing.
Business response:
Thank you for trusting us with your Highlander and for your honest feedback! We're glad to hear you’re happy with our service and quality of work. We understand that pricing is an important factor, and we always strive to provide the best value for the service we offer. Your input is truly appreciated, and we’ll be sure to keep it in mind. We’re grateful for your continued trust and look forward to helping you again in the future. Have a wonderful Stress-Free day!
I brought my vehicle in for an oil change and brake flush service I requested and was surprised to receive a thorough technical inspection of my vehicle that not only explained other concerns that may need to be addressed at my convenience, but had detailed pictures of the concerns as well. All of this was included with the service of my vehicle. The customer service was phenomenal, as they took the time to break down the cost and explained any other concerns. They allowed me the opportunity to ask questions and gave thoro... read more
Business response:
Thank you for sharing your experience! We're so glad to hear that you appreciated our thorough inspection, transparent communication, and detailed explanations. Providing top-quality service at a fair price is what we strive for, and it’s great to know we could exceed your expectations. We truly appreciate your trust and look forward to helping you again in the future. Have a wonderful Stress-Free day!
I've taken my car here a few times over the last year and it is now my go-to for maintenance and any concerns with my mini. I especially appreciate that they send pictures real time of their inspection. Granted, I have no idea what most of the parts are supposed to look like, but it makes me feel as though they are being very transparent. I've been able to get appointments scheduled quickly and the turn around time is also very timely. Very happy with my experience here and would recommend them to anyone needing maintenance ... read more
Business response:
Wow, thanks so much for sharing your experience with your 2017 MINI Countryman's service at Stress-Free Auto Care! We're thrilled to hear you were happy with the work and the real-time updates, including pictures of the inspection process. It's great to know you felt well-informed and satisfied with the turnaround time. We look forward to seeing you and your MINI again for those oil changes and any future service needs. Thank you for choosing us, and have a wonderful Stress-Free day!
Very professional! Give precise diagnosis and recommendations. Technician is very knowledgeable and helpful!
Business response:
Thank you for your kind words! We’re so glad to hear that you had a professional experience and appreciated the precise diagnosis and recommendations. Our knowledgeable and helpful technicians work hard to ensure you feel confident and informed. We’re here whenever you need us—have a fantastic Stress-Free day!
I've reviewed these guys as superstars before, but at nearly 30 years of them taking care of my BMW so that it runs like a clock, I want to reiterate that they are truly amazing in the quality and consideration of their work. It's worth the nearly 90-minute one-way-drive to work with people who I know I can trust implicitly. I've never been disappointed... only gratified by their expertise.
Business response:
30 years of trust and satisfaction—what an incredible testament to your experience with us! Thank you for taking the time to share such kind words again. It’s an honor to have cared for your BMW all these years and to know that our quality, consideration, and expertise have made it worth the long drive. Your trust means the world to us, and we’ll keep striving to provide the level of service you deserve. Looking forward to many more years of keeping your car running like a clock! Have a truly wonderful Stress-Free day!
Good service and explanations of what needed to be done. It's great that I could pick up my car on a Saturday.
Business response:
Thank you for your feedback! We're so glad you appreciated the clear explanations and the convenience of being able to pick up your car on a Saturday. Making things easy and stress-free is what we aim for! We’re here anytime you need us—have a wonderful Stress-Free day!
My car had an oil pan gasket leak, so I took into the Mtn View shop. Paul and the guys did a great job. They found the leak and repaired/fixed it. While in the shop they gifted me a loaner vehicle to get around town. Thanks Paul. Tell all the guys "Thanks". I highly recommend using them if you own a German made vehicle. Quotes are fairly accurate unless they find something else is causing the issue to be repaired. They call, text and email updates, as needed. They work around your schedule, too. Great team!!!!!
Business response:
Thank you so much for the wonderful review! We’re thrilled to hear that Paul and the team took great care of your oil pan gasket leak and got you back on the road with everything fixed. Providing a loaner car and keeping you updated through calls, texts, and emails is all part of our commitment to making your experience truly stress-free. It’s awesome to know you’d recommend us, especially for German-made vehicles. Your kind words about our team and service mean the world to us, and we’ll be sure to pass along your thanks t... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.8 star rating with 922 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.