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Stress-Free Auto Care
- Auto Repair
- Orangevale, CA
About this business
Location details
8944 Greenback Ln, Orangevale, CA, 95662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I have used Kenely for 12 years without and issue until the last time I went there. I was taking a road trip across the country and wanted everything checked and the tires rotated and balanced. I also had an unusual clunk that only happened when starting out from a stop. I told Eric that it was on the front drivers side and asked him to test drive and let me know what he thought. When I picked my truck up he asked again what was going on and he said he included a print out explaining that transmission clunk was normal for t... read more
Great customer service and reasonably priced. Randi, the owner, has had the shop since 1982. Moved to the current location in 1996. Talk about experience!
*ATTENTION DIESEL TRUCK OWNERS* this shop does not have a no pass no pay policy. I have a diesel truck which passed smog at 92K miles. Same truck (equipped same) will less than 4K additional miles, not only failed but is now recorded at DMV. ( I have both test to prove it) And this is done by the same shop. They could of gave me a heads up? The "smoke" test is only a visual without a recording of particulates or ppm. They could have easily mashed the throttle and told me beforehand to do something about what I and others hav... read more
Business response:
I am sorry you were unhappy with your experience at our shop. Unfortunately, the State of California has tightened it's enforcement of emissions compliance. As a California Star Certified Emissions station, it is our responsibility to ensure every vehicle conforms to State regulations. You admitted that you had replaced the Fuel injectors with after-market parts (which would most certainly contribute to excessive tailpipe smoke) and that you had an after-market programmer that you had removed just prior to coming to our s... read more
Massive shop, very nice and did a great job. Did everything they said they would and on time.
I would give them 0 stars if I could. I have been doing business with this place for 10 years now, but from now on I will take my buisiness elsewhere. I took my 96 Jeep GRAND CHEROKEE in for a smog test. After the test was done, I was told, my Jeep failed smog because their computer could not comunicate with my jeep. They then charged me full price, $65.00 for a service they couldn't preform. I went next door to a Test only, and thr first thing they did was to check to see if their computer could comunicate with my Jeep; fur... read more
I thought I would give this place a try as *supposedly* the dealerships are overpriced. 30k mile service on a 2012 car that consisted of an oil change, cabin filter change and a few inspections. $95 at the dealership. Kenely's? $225!!!!!!!! I'm happy to spend a little extra for a locally owned small business but more than double??? Really nice and pleasant people but no excuse for extraordinarily overpriced service.
"if it ain't broke don't fix it," is just one of their motto's. They also stand behind their work, even to replacing a fan motor for free because the" while working on something else.
I been taking my vehicles to Kenely for years and they have a great staff who with a lot of knowledge! I would highly recommend them.
Business response:
Thank you for your comments. We appreciate the recommendation.
We've used Kenely's for as long as we've lived in the area, with several cars. Never had a problem, always impressed by their professionalism, service, quality and efficiency. Clean garage, convenient location, friendly people. We will continue to use them as our "go to" mechanic.
Business response:
Thank you for the review. We use all feedback to improve our services.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 477 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.