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Stress-Free Auto Care
- Auto Repair
- Orangevale, CA
About this business
Location details
8944 Greenback Ln, Orangevale, CA, 95662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I will never ever take my business to Kenely again. I'd rather take my vehicles to Folsom Chevrolet for service. They had a little shop in the corner of a strip mall by the Orangevale library at the time before they moved. I used to live in Orangevale and would take my vehicle to them for service. Unbeknowst to me, Kenely's cracked the exhaust manifold on one side of my V-6 '87 S-10 Blazer while replacing the exhaust gaskets between the manifold and the tailpipe. It then sat in my garage after I bought a '91 Chevy p/u. When ... read more
Business response:
Michael I am truly sorry you feel that an error was made on our part. However I am confused as to when the problem occurred. We relocated from the location next to Orangevale Library in 1998. We offer a complete parts and labor warranty on all work performed for a period of 2 years or 24,000 miles. If the crack in the manifold occurred during the initial repair, we would have repaired it at that time (or within the warranty period) for no charge. We strive for excellent customer service. If you would like to discuss t... read more
We have been clients for almost twenty years. LOVE THEM!!! Love their honesty, integrity, kindness, and friendliness. It is important to be able to trust the people who work on your car! These people are "it"!!! Explains why they have so many long-time, loyal customers! :)
Business response:
Thank you for the kind words.
I had not known about this place until referred by my brother. Went in for AC service. What an impeccable service! The manager Eric was very friendly, knowledgeable. I was greeted by the owner, Randi, who explained how the AC operates in the car. The problem was fixed with no fuss, quickly, efficiently and very reasonable on price. I checked around and their price was the lowest. I highly recommend this shop to my friends and family.
I went in for a smog check, and after it was done was told that I was "good to go." I am admittedly not a car-savvy person, but in my world "good to go" means that there aren't any problems. Then when I showed up to get the car registered at the DMV and pulled out the smog check form, I discovered that the car had failed the test. Needless to say, I should have looked at the papers I was handed before walking out the door and waiting in line at the DMV, but I don't think it's unreasonable to expect that if something was wron... read more
Had my car in 6 months ago for an exhaust leak. $400 repair with a 24 month/24,000 mile warranty. Had to take it back for same repair this time only cost $600 so this means their warranty is worthless. Their explanation is that it was something they missed the first time. Yeah, I know it costs more but take it to the dealer!
Only come here if you want your car ruined! I brought my car in for them to fix an oil leak last March. A few days later the oil light comes on and my engine blows immediately. I talked to my friend who is a mechanic back home and he said that's impossible, that when an oil light comes on you still have a quart left. So my guess is, they didn't tighten an oil cap or something, problem is you can't prove it! Now, I'm out a car, THANKS! I definitely won't ever be back!
Business response:
Natalie I was able to retrieve your service records and I personally remember your visits. You initially came to us for a smog inspection. At that time, we noted a large oil leak at the valve cover gasket and that the oil level was severely low. We topped off the oil and recommended that the gasket be replaced. You returned a few weeks later and we replaced the gasket and installed the spark plugs that you brought with you. This occurred in Jan. 2012. I received a call from you in Dec. 2012 (12 months later) with the ... read more
Got my smog check done for under $50, and was in and out in less than 40 minutes. Eric helped me and he was super nice and patient when I called for info two times in 5 minutes :) I walked to Starbucks while they were working on it, and I could have even walked to Walmart if they needed it longer. Great location, easy parking, clean office, and employees that aren't the usual womanizing mechanics. Loved it!
We have been going to them for over 10 years! They always fix what's wrong, the price is fair, the service is wonderful and I always feel we get a little more than we pay for. I had our truck smogged there today and there were a few little things that needed adjusting in order to pass. Because we had just had other work done recently, they did the adjustments for free, got a pass on the smog test and was back out in the door in about 45 minutes. We love this place!
I'm very choosy about where I take my car to get serviced. I could go on and on with my rants about places that have done me wrong and eventually, I'll get around to posting some of those reviews here. But first I wanted to get on here and rave about how good I feel about the service that I receive at Auto Care by Kenely. I went there the first time about a year ago since then I've been by about a half dozen times for things ranging from oil changes to alternators. I just got my car back from them today after taking it in fo... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 434 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.