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Stress-Free Auto Care
- Auto Repair
- Orangevale, CA
About this business
Location details
8944 Greenback Ln, Orangevale, CA, 95662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I needed a splash shield under my car, I talked to Charles who gave me a quote for a little over $300 which was about $75 less then the dealership. I called a few days later to let them know that I was ready to book and that I had gotten a mailer with a discount of $50 off for over $300 they said yes I could use the coupon, I booked an appointment for the 05/17 at 10 am, when I went in Charles handed me the quote that was $438 I let him know that was not the quote he gave me and that I told him why would I take this when he ... read more
Business response:
We understand your frustration with the pricing confusion, Jill. This experience doesn't reflect our standards. I've looked up both the original quote and the one given on the day off, and they are the same. It seems there was just a miscommunication.
Stress Free Auto Care lived up to its name. Went in for work regarding AC/Heater not working properly. Charles was my service rep. who worked with me to get my trucks AC system fixed. Problem was found & necessary repairs were done. This was customer service at its best. Note: Took my truck to another auto shop four days earlier for same repair was charged a large fee. Went back to this auto shop with diagnostic result from Stress Free Auto & got my money back. I'm old school where a firm handshake & honesty are hard to find... read more
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that Charles and the team provided top-notch customer service and got your truck’s AC system working properly. It’s frustrating when a repair isn’t handled right the first time, so we’re glad we could help you get the correct diagnosis—and even more glad that you were able to get your money back from the other shop! We truly appreciate your kind words about honesty and integrity—we believe those values should never go out of style. Your recommendation m... read more
Really quick turnaround on my oil change and a pretty good price. No waiting for service.
Business response:
So glad to hear about your great experience! We’re happy we could provide a quick turnaround on your oil change at a price you’re happy with. No waiting and efficient service is exactly what we aim for. We’ll be here anytime you need us—have a wonderful Stress-Free day!
I have tried every phone number associated with your business and they either come back as invalid numbers or busy. I would like to try you guys out but there is no way to get a hold of you. Very frustrating. My NBR is 9169671376.
Business response:
Hey Kathryn! I'm sorry you haven't been able to get through. I just tried the numbers listed on our Yelp page and our google page. They both ring through to the shop. Please call those numbers if you are looking for assistance and we'd be more than happy to help.
I love the quality of service, the fair price, and the timely communication. My mechanic George has years of experience and expertise.
Business response:
Thank you for the wonderful feedback! It’s so great to hear that you loved the quality of service, fair pricing, and timely communication. George will be thrilled to know his experience and expertise made a difference for you—we’re lucky to have him on the team! We’re here whenever you need us and look forward to helping you again. Thank you, and have a wonderful Stress-Free day!
The customer service is great. They were able to fit us in at the last minute and kept us updated by texts through the whole inspection and repair process. They got the parts for my old car within hours. Very pleased with their work and the 2-year/24,000 mile warranty can't be beat. None of this 90-day nonsense. The prices are comparable with other shops but the people make the difference. My 1990 Cadillac Sedan DeVille is back on the road!
Business response:
Thank you for sharing your experience! We’re so glad we could get your classic 1990 Cadillac Sedan DeVille back on the road quickly and smoothly. Being able to fit you in last minute, keep you updated throughout the process, and source parts within hours is exactly the kind of service we strive for. The 2-year/24,000-mile warranty is just one way we stand by our work, and it’s awesome to hear you appreciated it. You’re absolutely right—it’s the people who make the difference, and we’re thrilled we could deliver that for you.... read more
Friendly, professional staff. Honest and no pressure on other services. I would highly recommend.
Business response:
Thank you for the kind words and recommendation! We’re so glad you appreciated our friendly, professional staff and our no-pressure approach to additional services. Your trust means the world to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
I have been coming to this auto shop for well over 25 years! They recently underwent new ownership so of course I was concerned.. sorry to see Eric go.. but certainly understand retirement. Wish him all the best!! I found myself very happy with the transition, seems like the shop is run very well. Some new changes and perks were nice to see in the waiting area. Also very happy to see a lot of familiar faces! That was very reassuring to me! Repair done well and in a quicker time than what was anticipated :) Very pleased! ~Isa... read more
Business response:
Thank you, Isabelle, for such a thoughtful and detailed review! Your loyalty over the past 25+ years truly means the world to us, and we’re so grateful that you gave us a chance under the new ownership. We understand how bittersweet transitions can be, and it’s wonderful to know that the familiar faces, quality service, and new perks reassured you and left you happy with the experience. It’s great to hear that the diagnostic on your Honda was thorough and provided more value compared to the dealership’s service. We’re thril... read more
I had never been to Stress Free Auto but saw a coupon for an oil change which I needed. I decided to try them. I didn't get the name of the man at the counter but he was very courteous and knowledgeable. Everything was done to specification and my coupon was honored.
Business response:
Thank you for giving us a try! We’re so glad to hear that your first visit was a positive one and that you found our team courteous and knowledgeable. Honoring your coupon and making sure everything was done to specification is exactly what we strive for. We hope to see you again for your future car care needs—have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 496 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.