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Stress-Free Auto Care
- Auto Repair
- Montclair, CA
About this business
Location details
5512 Arrow Highway, Suite A, Montclair, CA, 91763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay away!! I took my car in there two times for various things. After telling me it needed this or that, NOTHING was fixed! The original problem I took it in for was not fixed! They recommend things that an average person wouldn't know needed fixing. And that's their gimmick! As an older female, I guess they saw me coming. Just pitiful and they have done the same thing to a disabled person I know. How low is that? STAY AWAY!
Brought my Camry in for minor repairs. Found the parts and installed at a very reasonable price. Kept me appraised on parts on order. Thank you I'd recommend for Smog too !! Brought in my Hyundai , i was smogged and out of there in less than 30 minutes. Excellent !
Business response:
Dave, thanks for thinking of us for those minor repairs. We're always happy to help out where we can. If there's anything else we can do for you and your vehicle, let us know! Best, Joel L., Owner
Joel is so awesome! He helped fix our Jeep for half the price Jeep was trying to charge us! Amazing service!
Business response:
Affordable and reliable service is what we're all about, Chloe. Thanks for the call. Let us know if there's anything else we can do for you in the future. Best, Joel L., Owner
Very fast and reliable service. I trusted the technicians evaluation on repairs. No problems. The owner was courteous and professional. The work was done right
Business response:
Rennie, I appreciate your kind compliments and will be sure to share them with the team! If we can be of assistance in the future, don't hesitate to call. Take care, Joel L., Owner
I had a wonderful experience at Joel's with my 198I 300D Mercedes repair. The car had been sitting up for years, but this place got her back in shape! It was well worth a little wait to get a quality job done. The waiting area was clean and the mechan.ics were professional. The owner here was personal and concerned.
Business response:
Jean, we really appreciate the trust you had in our team to let us get your Mercedes up and running. We love being able to show off our skills and expertise to get those older models back on the road. If you've got any other questions or concerns, feel free to reach out anytime. Cheers, Joel L., Owner
Joel reacted just as expected when I informed him that I submitted complaints to DMV Investigations and the Bureau of Automotive Repair. He's now calling me directly and left a harassing voicemail. Let's just say he wasn't offering to resolve the issue amicably. If "Joel" wants to sell cars, he can get a dealer's license. His offer to "help" my customer find a car has been documented for review by 3rd parties.
Business response:
With over 34 years in the industry, our inspections are full of great knowledge and honesty, Michael. While we may make a mistake here and there, we pride ourselves on being pros when it comes to auto care. If you'd like to further discuss any decisions we made, feel free to reach out directly. Kindly, Joel L., Owner
I had a 180° pre-purchasing vehicle check up. I was happy that the mechanic expressed that it was a bad vehicle to buy. But disliked that he tried to sell me another vehicle from another person. Conflict of interest, Making it hard for me to see if he's being honest. Not sure but not professional.
Business response:
Our goal is to always help out our customers as best as we can, Alberto. We apologize if you got the wrong impression -- we just wanted to assist you and your search for a vehicle. If you have any questions or concerns, feel free to reach out to us directly. Kindly, Joel L., Owner
These guys are great! I needed my bumper reattached, and came in without a set appointment. They got to me a little while later - which was totally fine - but they felt I waited too long, so they fixed it for free! So nice to know there are still neighborhood repair shops like this. I will definitely be going back. Thanks Joel's!
Business response:
It's always a pleasure that we are able to use our skills to help the neighborhood, Aaron. Thanks for dropping by the shop to get some assistance. If there's anything else we can do for you, don't hesitate to reach out. Best, Joel L., Owner
They do great service but their time frames are terrible I made an appointment for a simple oil change at 10:30am that should take an hour and I'm still waiting for a call it's been 3 hours and I've had to call twice and first they're at lunch the second time it's up on the rack but they made an excuse why my truck still wasn't ready . I made an appointment so it would be done before I had to pick up my husband at 2pm it's now 1:30pm and still haven't heard about my truck
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 555 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.