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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:30 p.m. | |
| Tue | 7:45 a.m. to 5:30 p.m. | |
| Wed | 7:45 a.m. to 5:30 p.m. | |
| Thu | 7:45 a.m. to 5:30 p.m. | |
| Fri | 7:45 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Great people and great service. Never feel pressured into anything and always happy with what's been done.
Business response:
Thank you for taking the time to share your experience with our auto shop. We appreciate your kind words and are thrilled to hear that you have always been satisfied with our service and staff. We are happy to know that you found our lifetime tire rotation deal to be a great value. We strive to provide our customers with competitive prices and exceptional service, and we are pleased to see that this has been reflected in your experience. Thank you for recommending us to others. We truly appreciate your business and look fo... read more
It was a tire problem It didn't want to let me put in enough air. I left the tire overnight & came back before 8am the next morning. The tire was fully checked & the air valve was replaced. No nails or other problems were found. The tire was replaced for my. spare, paid my bill & I was on my way home. No other problems. Happy I stopped for service here.
Business response:
Happy to hear you had a smooth experience with us! We're glad we could get your tire sorted out and have you back on the road quickly. Thank you for choosing our service, and we look forward to helping you again in the future. Thank you and have a wonderful Stress-Free day!
Great service and friendly staff! Ony and Elmer took great care of me and my car as usual. Price was much more affordable than what the dealership quoted. Will continue come back!
Business response:
Thank you so much for taking the time to share your positive experience at Stress Free Auto Care. We greatly appreciate your feedback and are thrilled to hear that you had a stress-free and satisfying visit. We're glad to know that our online appointment system and quick check-in process made it convenient for you to schedule your oil change. Our team always aims to provide transparency, so we appreciate your understanding about the potential longer wait time due to other customers. It's great that our technician was able t... read more
I just had a tire replaced. This was my second time and it was a great service as usual.
Business response:
Thank you so much for taking the time to share your recent experience at Stress Free Auto Care! We are thrilled to hear about your positive encounter with our team and the tire installation service. It's wonderful to know that you found our service to be great, and we truly appreciate your kind words about our communication throughout the process. We believe in keeping our customers informed and comfortable every step of the way. Our team takes pride in being friendly and clear about the services we provide, and it's fanta... read more
I appreciated the awesome job done on my wheel alignment and the special discount for being a Costco member. Thanks again!
Business response:
Thank you so much for the positive feedback! We're thrilled to hear you appreciated the wheel alignment and the special discount. We look forward to serving you again. Thank you and have a wonderful Stress-Free day!
STRESSFUL instead of Stress-free! Business fraud. Comment back to Gene: Don't lie to me. I doubled checked with Brian if my car was test drove to confirm the issue, he said no. Also, ashamed to see the inspection details you posted yourself, 3 codes I've already provided to you, other than googling the explanation, can you list what exact the technician do in the 2 hours? What did he checked other than reading me the code again? story: I went to their workshop for engine light check 6/5/2024 after experiencing difficulty to ... read more
Business response:
First let me say I am very sorry that you were dissatisfied. Ultimately I now know there is no way we could have made you happy due to the condition of your car and your expectations of immediate and cheap repairs. I am amazed at your completely false statements. The technician spent over two hours dedicated to you and your car. You scheduled a drop off appointment the night before, and expected us to stop working on the cars were were already working on when you walked in. It was explained to you by Brian while you were ... read more
We've been going to Tires Unlimited / Stress-Free Auto Care for nearly 20 years. We continue to use their services as they provide the best quality, value and superior service. Gene has taken care of all our vehicles and has always been honest and trustworthy. Please keep up the good work! Ray
Business response:
Thank you so much for your loyalty and kind words, Ray! We're thrilled to hear that Gene and our team have consistently provided you with quality, value, and superior service over the years. We truly appreciate your continued trust and support. We'll do our best to keep up the good work. Thank you and have a wonderful Stress-Free day!
Perfect service, good value. Takes about 45 minutes to replace a worn tire. I got an appointment on Monday after requesting it on a Friday.
Business response:
Thank you for your kind words! We're delighted to hear you found our service perfect and of good value. Glad we could get you in quickly and have your tire replaced efficiently. Looking forward to assisting you again. Thank you and have a wonderful Stress-Free day!
This was as stress-free as possible! They responded to my Yelp request quickly and were able to deal with the nail in my tire when I walked in without an appointment in the afternoon. I was able to do some work in the lobby/lounge while I waited. Easy WiFi connectivity to my laptop and phone. I got a detailed summary with photos texted to me at checkout. I am so happy Stress-Free was available to help me get home safely!
Business response:
Thank you for sharing your awesome experience! We're thrilled to hear that our team could help you out quickly and that you enjoyed our lobby amenities while waiting. It’s great to know that the detailed summary and photos added to your satisfaction. We're always here to help ensure you get home safely. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,769 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is closed now. It will open at 7:45 a.m.