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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:30 p.m. | |
| Tue | 7:45 a.m. to 5:30 p.m. | |
| Wed | 7:45 a.m. to 5:30 p.m. | |
| Thu | 7:45 a.m. to 5:30 p.m. | |
| Fri | 7:45 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Horrible experience not coming back. They messed up on my car. They didn't tell in the oil drain plug and my car was leaking all over my driveway. I had to call tow truck and take it to another shop. These people are not reliable. I did not recommend coming here.
Business response:
I do not find you in our system, I think you have the wrong shop. Please contact us at (408) 418-2111 to discuss this matter further.
My 94 year old mom's 2005 Lexus needed work after thorough analysis. Been coming here for many years. Did not disappoint. Ony and Gene are great to deal with. Work was done in just a couple days - and they provided a loaner car free of charge.
Business response:
Thank you so much for sharing your experience! It’s wonderful to hear that Ony and Gene took great care of your mom’s Lexus and made the process smooth for you both. Providing a thorough analysis and the convenience of a loaner car is exactly what we strive for. We’re so grateful for your continued trust over the years and are always here to help when you need us. Have a fantastic Stress-Free day!
Scheduled a tire alignment here after getting some new tires. Folks were incredibly helpful and competent. My favorite part was the real time tracking they have available so you can see exactly where your car is in the queue and can plan your day around when it will be ready to pick up. I appreciated that they threw in some free license plate covers too. If you don't want to wait in their lounge, there's a great local coffee shop called Voyager only about 10 minute walk away.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that our team was helpful and that you enjoyed the real-time tracking feature—it’s so important to be able to plan your day without the guesswork. The free license plate covers were a little bonus to show our appreciation for choosing us! We’re glad you found the nearby coffee shop too—Voyager is a great spot to relax while we take care of your car. Thanks again for your kind words, and we’re here anytime you need us. Have a fantastic Stress-Free day!
I recommend! Great communication. Friendly service. Speedy repairs. That's why I keep going back.
Business response:
Thank you so much for your kind words and recommendation! We’re thrilled to hear you appreciate our communication, friendly service, and speedy repairs—that’s exactly what we strive for. It means a lot that you keep coming back to us. We’ll always be here to help! Have a wonderful Stress-Free day!
job done as high quality and detail attentioned, as long as you don't mind to pay more than charged by other shops
Business response:
Thank you for sharing your feedback! We’re so glad to hear you appreciated the high-quality work and attention to detail—that’s something we take a lot of pride in. While we may not always be the cheapest option, we aim to deliver value through excellent service and care for your vehicle. We’re here whenever you need us. Have a wonderful Stress-Free day!
awesome service! My mom's car had a failed engine, and it was on Sunday afternoon. They are the only one who open until 4pm. The engine was fixed on Tue with some additional safety checks and replacement. Overall the work is excellent and the price is reasonable. I would recommend this place to others. The one along Stevens creek blvd.
Business response:
Thank you so much for sharing your experience! We’re so glad we could help your mom with her car, especially during a stressful situation like a failed engine on a Sunday afternoon. It’s great to hear the repairs, safety checks, and replacements were done quickly and to your satisfaction. We’re thrilled you found the work excellent and the price reasonable. Thanks for the recommendation, and we’re here anytime you need us. Have a wonderful Stress-Free day!
One of the tires had a slow air leak and came here to get it checked out. They found a nail and patched it up. Pricing was fair compared to other places nearby. The fix took a couple of hours. They also did a complimentary vehicle check with a report, possibly because it was our first visit here.
Business response:
Thank you for sharing your experience! We’re so glad we could help get that pesky nail taken care of and patch up your tire. It’s great to hear you found our pricing fair and appreciated the complimentary vehicle check with the detailed report. We love going the extra mile, especially for first-time visitors! If you ever need us again, we’re here to help. Have a wonderful Stress-Free day!
Gene knows his stuff! That's for sure. And when coupled with customer service; you have a winner! Been taking 3 cars there for several years.
Business response:
We love hearing this—thank you so much for being such a loyal customer over the years! Gene is definitely a rockstar, and we’re so glad his expertise and customer service have made a lasting impression on you. It means a lot that you trust us with all three of your cars, and we’ll always be here to keep them running smoothly. Have a wonderful Stress-Free day!
I'm happy I found Stress-Free Auto Care. They quickly identified and diagnosed an issue I'd been dealing with for almost a year--something the dealer couldn't resolve despite multiple visits. The entire process was seamless, from easy online appointment scheduling to a friendly and professional check-in. They kept me updated with timely texts and phone calls, provided clear information and options, and were patient with all my questions. Check-out and pick-up were quick and smooth. Highly recommend!
Business response:
Thank you for sharing your experience! We’re so glad we could finally get to the bottom of an issue that had been bothering you for so long—especially after multiple visits elsewhere. It’s great to hear that our seamless process, from online scheduling to clear communication, made such a positive impression. We’re thrilled that you felt informed and supported throughout, and we’ll always take the time to answer any questions you have. Your recommendation means the world to us, and we’re here whenever you need us. Thank you, ... read more
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,808 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is closed now. It will open at 7:45 a.m.