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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
We have been going to Tires Unlimited/Stress Free Auto Care for over 15 years (with multiple vehicles). The repairs and scheduling and customer service are excellent. They update with texts, fix what's needed, get our cars back on time, and give a detailed inspection report about items that will likely need attention in the future, so we can plan. I'd give them 10 stars if I could.
Business response:
Wow, 15 years—that truly means the world to us! We’re so grateful for your trust and loyalty over the years. Keeping you informed and getting your cars back on the road safely is always our goal. Thanks for being part of the Stress-Free family—we look forward to taking care of your vehicles for many more years to come! Have a wonderful Stress-Free day!
We've been going to this shop for years, with multiple cars. We trust them, their repairs, advice, and customer service. They keep us informed, and do their best to accommodate our scheduling needs. Its great to have a shop we can trust.
Business response:
Wow, that truly means so much to us! Thank you for trusting us with your cars over the years. We’re always here to keep you informed and make things as smooth as possible. Looking forward to many more years of Stress-Free service—have a wonderful Stress-Free day!
I can't recommend Stress Free Auto Care enough! Every visit to the Stevens Creek Boulevard location has been a seamless, hassle-free experience. While Gene may not know me personally (he sees a lot of customers!), he has consistently provided exceptional customer service--always friendly, never pushy, and completely transparent. He only performs the services you approve, making the process truly stress-free. The waiting area is top-notch--clean restrooms, a fully stocked Keurig coffee station with all the fixings, comfy cou... read more
Business response:
Wow! This is such an amazing and detailed review—thank you for taking the time to share your experience! We're thrilled to hear that Gene and the team at our Stevens Creek location have consistently provided you with exceptional service. Making auto care seamless, transparent, and truly *stress-free* is exactly what we aim for, and it’s great to know that everything from our waiting area to our high-tech updates made a difference for you. We truly appreciate your support and can’t wait to welcome you back next time. Have a w... read more
I took my Honda Clarity for a new interstate battery; they took care of it while I was waiting. Good service, as always, and the manager, Gene, is super cool! Highly recommended!
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We truly appreciate your kind words and are thrilled to hear that you found our team to be efficient, professional, and friendly. It's our commitment to provide a stress-free auto care experience, and we're glad to know we succeeded in meeting your expectations. We're especially pleased to hear that our team went above and beyond by checking and adding air to all four tires for free, and then promptly addressing the issue wit... read more
I went to this location this past Saturday and was in and out in a hour. The customer service was top notch and the gentleman helping me at the desk was very knowledgeable and even went above and beyond in helping me explore other options for my car. I initially scheduled an alignment but only needed a balance. I will use them in the future if I have any tire or wheel issues. Great value for the service I received, which was an alignment.
Business response:
We are overjoyed to hear about your positive experience at Stress-Free Auto Care / Tires Unlimited. Thank you for sharing!
Always smooth and simple with Gene and his staff. Easy to return for periodic tire rotations & updates on potential issues in the vehicles future.
Business response:
That's exactly what we love to hear! Gene and the team work hard to make every visit smooth and stress-free. Glad we can help keep you informed and on top of maintenance. Thanks for your support, and have a wonderful Stress-Free day!
This business is top notch. The included thorough inspection picked up an important safety issue another mechanic completely missed. Everything about the process is completely transparent. The staff are very knowledgeable and honest. I don't typically leave reviews, especially five star ones, but literally everything about the experience was above and beyond. Seriously, their waiting area even smells nice. I definitely recommend this business.
Business response:
Wow! Thank you so much for your amazing feedback! We're thrilled to hear that our thorough inspection caught an important safety issue and that you felt the process was completely transparent. Honesty, knowledge, and attention to detail are what we strive for, and it means a lot that we exceeded your expectations. And we love that you even noticed the waiting area ambiance! We truly appreciate your recommendation and look forward to helping you again. Have a wonderful Stress-Free day!
Provided high-quality work and affordable services. Addressed the requested service and offered advice on additional repairs without being pushy.
Business response:
Thank you for your great feedback! We're happy to hear you appreciated our high-quality work, fair pricing, and honest recommendations. We always strive to provide a Stress-Free experience without any pressure. We appreciate your support and look forward to helping you again in the future. Have a wonderful Stress-Free day!
I feel really comfortable coming here to get anything done. Heard my brakes squeaking and took it in for a check. They were honest and said my brakes were still good. Love that there is a free multipoint inspection as well. The process is always solid because they text you with updates and you can see your car on a camera. Would definitely recommend!
Business response:
Thank you for sharing your experience! We love hearing that you feel comfortable bringing your car to us and appreciate our honest approach. Keeping you informed with updates and offering a free multipoint inspection are just a few ways we try to make the process as Stress-Free as possible. We truly appreciate your recommendation and look forward to helping you again in the future. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 2,018 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is open now. It will close at 6:00 p.m.