Stress-Free Auto / Neighborhood Car Care

Angela V. 

on Yelp

a month ago

Charged me for 2 diagnostics; did not offer this cost go towards repair of the car. Waiting for 2 parts to arrive. I called for status 1 week later and I was told "only one part came in, don't call us, we will call you." That was 3 weeks ago. The previous company was more caring and family oriented (good guys). This place? It should not be called Stress-Free; how about Don't Care Auto. 

Tim B. 

on Yelp

a month ago

3rd time I have had to bring my vehicle back for the same repairs and it is still not fixed, they claim they have a new management team but the issue is the higher ups and the way they want the business ran. 10 text messages an hour, 5,000$ bills before you walk in the door, list of things to fix and change on a virtually brand new car that are unrelated to what I came in for and they try and sell me on extra services before telling me what's wrong with my car which is why I initially came in!!! 0 stars if possible. Will of... read more

Titus D. 

on Yelp

2 months ago

I brought my vehicles to neighborhood car care for years and had consistently positive experiences. Now under new ownership, this shop was not 'stress free' for me. The job ended up costing considerably more than the original quote, and when I picked up the vehicle--after spending several thousand dollars--there were still issues that needed to be addressed. The guys working at the shop did apologize, so two stars instead of one star, but I won't be using this shop again. 

Doug C. 

on Yelp

2 months ago

My initial review was for Neighborhood Auto and Stress-Free bought this business and changed just about everything. I had a value cover gasket installed on my Mercedes by Neighborhood Auto and it had a one year or 12,000 mile warranty. Since I only drive the car on the weekends and locally only, I never noticed that the problem was never fixed as the engine cover made it impossible to see and since I only drove the car 800 miles in the last 1.5 years I never noticed it was still leaking from the Value cover. I took the car ... read more

C C. 

on Yelp

4 months ago

DO NOT let these 5 star reviews fool you !!! I brought my car to Stress-Free Auto Care because it wouldn't start. At first, the shop appeared well-organized and professional, with security cameras that made me feel like my car was in good hands. However, my experience quickly took a turn. They told me my clutch was burnt out and quoted me $3,500 for the repair. Something felt off about their diagnosis, so I did some research on my own. I ended up fixing the issue myself with a simple $100 part--proving that their claim was c... read more

Tim B. 

on Yelp

5 months ago

Took my car in for electrical issues and my relays burning out, was told it was aftermarket components causing issue even though they have been fine for over 5 years. Unplugged all my stuff and told me to go drive it only to have the same issue right when I got home. When I told them I was having the same issue I was told they didn't know what to do to fix it. Overpriced, and incompetent, not to mention the manager brags about cheating on his wife with her best friend to his employees real grimy place and the weed dispensary... read more

Mike M. 

on Yelp

5 months ago

I have been to Stress-Free Auto Care at least five times over the past couple of years, and every visit has been frustratingly slow. Even with an appointment, the repair for my car always takes the entire day. Sometimes they seem busy, but other times they don't--yet the wait is just as long. They even provide a live shop camera, where I can see that no one is working on my car for hours, adding to my frustration. Because of these delays, I've started skipping recommended maintenance work just to avoid scheduling another di... read more

Fernando A. P. 

on Yelp

6 months ago

I took my Audi A4 2010 first time at Stress-Free shop and was very happy after I received the report indicating all findings and also the quote to have the services performed. Prices are very affordable!! Keep it up with the great service!! 

Serinee T. 

on Yelp

6 months ago

I was recommended this shop by my sister for a similar car issue and this month's 50% off diagnostics discount drew me in. I knew I was in good hands based on her experience. Grant was incredibly helpful with setting up the appointment and understanding the issue that had to be fixed. I was prepared to spend hours there in the waiting room, but the diagnostics and reprogramming of my Jeep took what felt like 30 minutes. I was very impressed with the quick service given I spent a week waiting for my diagnostics to be complete... read more