Sunset Royal Beach

Alexander 

on Expedia

13 years ago

It is a really nice place for family rest. The hotel and the resort produces a very favourable impression, both with its location and the quality of service. The adequately equipped beach is literally at a hand's reach. You will easily find there a place to your chioce - either in the sun or in a shadow. It is favourably complemented by a pool - mostly enjoyed by kids, a jacuzzy, spots and leasure facilities. The staff is very helpful and friendly, the bufet meals and restaurants are quite good, though the Italian restaurant... read more

Verified traveler 

on Expedia

13 years ago

Great place to stay! Very friendly staff. Great food. Awesome entertainment every night! 

Oscar M. 

on Expedia

13 years ago

De vacaciones... pero no del todo bien... Estuve cuatro noches en este hotel, al que ya me había hospedado con mi familia con anterioridad. En sí, el hotel es bueno, pero hubo un par de cosas que no fueron de mi satisfacción. Primero, el check-in es a las 4 pm y el check-out a las 10 am!!!! Es el primer hotel ke me hace algo así, sacarme tan temprano y el ingreso tan tarde, cuando en esta época en Cancún anochece a eso de las 5:15 pm!!!! Haces el check-in, te dan la habitación ke ellos kieran, no la ke has pagado, y te envía... read more

xivago 

on Expedia

13 years ago

Excellent Experience We had a wonderful experience. The Hotel Staff is really special and helpful. They make you feel better than home. 

Beach bum 

on Expedia

13 years ago

Resort with great staff! Arrived at the hotel at 11am and a room was available for check-in. Greeted by one of the reps from the concierge who was really helpful only to get our buy-in to attend the "presentation" and explained all the perks we would receive by simply going to the presentation. After 20 minutes, we got to the room. Room was a good size and clean. Beach is beautiful. Resort is small so by day 3, it started to get boring. Host made 2 reservations at the ala cartes but only 1 was confirmed. Food was the same ea... read more

DD 

on Expedia

14 years ago

No Complaints here Our family stayed here for 6 days and we had a fantastic time. The ocean was beautiful and the staff were great. The hotel was clean. The food was pretty good. It was definately a fun experience for the family. The rooms had showers only (FYI). The outside of the hotel was average, but the staff and location was exceptional. Definately take the Xel-Ha and Tulum tours! 

Verified traveler 

on Expedia

14 years ago

Royal sunset may 2012 This was my first time traveling to cancun. I have visited other parts of Mexico and various other locations. The other times I gone to Mexico I have stayed with the Riu hotels....I chose sunset this time for a cheaper rate and to try something new. My overal experience was good. I traveled with my mother for her 50th birthday. Most of the staff was very friendly, the food was great and always fresh, loved the beach location. My biggest comaint was the push to buy a time share. If you became a "member" ... read more

Duglas 

on Expedia

14 years ago

great place This is a hotel I would stay again. The service was awesome. From the bartenders, bar backs, waiters,maids.simply great. The food was good could use a little more variety, but all in all good. The people at the front desk we very nice they gave me a better room when I asked, no problem. I went to Explore this time and was very pleased, if u want a good time is the place. This was my 22nd time to Cancun and each time is different and fun. 

Eda Alicia 

on Expedia

14 years ago

Relaxing with friends What I don't like is THE NOISE. The 'enternainers' yell above the loud music and not everybody likes enternainers. The hotel should move this somewhere else. Aside from that, the hotel is great, THE STAFF IS WONDERFUL, the food and drinks are very good. All in all, we had a good time.