This profile has been claimed by the business owner or representative.
Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
pleasing surprise This was our first time at a time share property. We were nervous that the presenter would be insistent, but that didn't happen at all. A plus! The first room we received had sticky floor, foul smell... not good. We were upgraded to a bigger room which improved the experience. Breakfast is good, lunch not great, dinner at reserved restaurants (which was not difficult to do) was yummy. Beach/pooll can get crowded sometimes, but overall it was medium to.little traffic ie good space to relax. Staff is very hos... read more
good choice In general, we are very satisfied with food and beach. The dinner entertainment was good.
Great Stay !! Another great hotel in Cancun. Food-Staff & location were great !!. Stayed here for 14days & my young kids had a blast !! Beach is large & 4minute walk from your room. we enjoyed the room svc. You can also, go to their sister hotels & have food & services, which was an added bonus !! We would Go Back to this property. we saw other negative reviews here. But..it's all about what YOU make YOUR vacation !! this is our 26th trip to cancun. & you will not find a better place. Bring some $1 dollar bills for TIPS & yo... read more
good location overall very good experience delicious food, friendly staff.
Fantastic Very very fantastic such as food, room, pool, etc.
Great vacation spot The staff were excellent at this hotel. They assisted in any way they could and were very friendly. The pool bar boys ( looked like brothers) were awesome as well as the lobby bar tender as well. All of our restaurant waiters/waitresses were very efficient as well. When we checked in they gave us a room that already was occupied. Not sure how that could happen with everyone in their computer system. I am sure at 1 am they weren't too impressed either. They didn't replenish our fridge everyday either. Alth... read more
Average hotel in Cancun Sunset Royal is valuable accomodation in hotel zone. Cheap price and average all inclusive service. However I feel not good as following two bad points. First, I forgot receiving 100$ spa credit as promotion when I check in. But check in staff didn't say about that. Second, The room has strange smell like mold. Aisle also(5th floor)
cancun is great great location, Daniel - waiter in italian rest. was GREAT, hotel going thru remodeling- noisy 9am to 8pm, food good in italian rest., load music from 8pm to 10:30pm you can hear thru walls/door. Pool only 3 1/2 ft deep. They do have boat that's free, that goes to another of their resorts which is nice, deeper pools.
Good service! Hotel needs some upgrades from the inside. faucets are old and tricky. Construction to top floors during siesta time 12pm-5pm was really annoying!! great location from cancun clubs and bars! Short walk. Great service from wait staff! Drinks feel watered down at times???
Sunset Royal Beach has a 4.3 star rating with 6,874 reviews.
Sunset Royal Beach is closed now. It will open at 9:00 a.m.