Surprise Ford's cover image

This profile has been claimed by the business owner or representative.

Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
Select a rating
2015 FORD EXPLORER XLT Owner's profile image
2015 FORD EXPLORER XLT Owner 
4 years ago

Thank you Efrain for going above and beyond! 

Business response:

Thank you for your positive feedback! 

2019 FORD F150 Owner's profile image
2019 FORD F150 Owner 
4 years ago

Give Rey a hefty raise and promotion. 

Business response:

We're so glad you had a good experience with one of our providers! We will let him know of your kind words! 

2017 FORD C-MAX TITANIUM Owner's profile image
2017 FORD C-MAX TITANIUM Owner 
4 years ago

Service Advisor Raymond Duarte provides excellent and time timely service - well worth the drive to Suprise for my vehicles maintenance! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2015 LINCOLN MKC Owner's profile image
2015 LINCOLN MKC Owner 
4 years ago

The service people were very good and friendly to work with. I will recommend Surprise Ford. Thank You 

Business response:

Thank you for your positive review! 

2018 FORD F250 SUPER DUTY Owner's profile image
2018 FORD F250 SUPER DUTY Owner 
4 years ago

Great service writer! He was helpful and got my truck done quickly. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
4 years ago

Always great and professional 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 FORD BRONCO SPORT OUTER BANKS Owner's profile image
2021 FORD BRONCO SPORT OUTER BANKS Owner 
4 years ago

Service was excellent. Our service manager was professional, courteous, extremely helpful and attentive 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2017 FORD F150 RAPTOR Owner's profile image
2017 FORD F150 RAPTOR Owner 
4 years ago

Good Service Experience, work performed quickly, cost was reasonable, customer service was good. 

Business response:

Thank you for your positive review! 

2016 FORD F150 Owner's profile image
2016 FORD F150 Owner 
4 years ago

Good overall experience with the service. 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 6:00 p.m.