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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Surprise Ford is honest and Evan the service tech is awesome!
Business response:
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our team to be honest and that Evan made a great impression on you. Providing excellent service is our priority, and it's wonderful to know that we met your expectations. We look forward to serving you again!
On time, Informative and very nice.
I just bought my car from Surprise Ford and I couldn't be happier! The team was friendly, professional, and made the whole process smooth and stress-free. Great selection, fair pricing, and top-notch service from start to finish. Highly recommend if you're in the market for your next vehicle!
Work done for a recall was finished in a timely manner and the service advisor was patient and informative
MY VISIT WAS HANDLED BY ZACK. HE KEPT ME INFORMED OF THE PROBLEM, HOW LONG IT WOULD TAKE FOR THE NECESSARY REPAIRS AND WHEN IT SHOULD BE FINISHED. AFTER MANY VISITS TO THIS DEALERSHIP, I CAN COUNT ON THEIR DEPENDABILITY OF GETTING THE JOB DONE.
I was pleased the services provided were completed in a timely manner.
Always happy with Surprise Ford!
Business response:
Thanks for the awesome feedback! We're thrilled to hear you're consistently happy with Surprise Ford. Your satisfaction means the world to us, and we look forward to continuing to serve you in the future!
Got all the basics done. However I used to get a chart of the conditions of my tires, battery, brakes etc and just got a receipt this time. Also, they once had a shuttle, then provided a LYFT service but now you either wait in the service lounge or pay $9.95 both ways for a trip home. My service guy was great but he was the only person there at the time. Still, I got what I came for but may go to a closer place next time
Business response:
Hi there! Thanks for your feedback. We appreciate your insights on the service details and shuttle options. We're glad to hear your service guy made a positive impression. Your comments help us improve, and we hope to provide an even better experience on your next visit!
The service guy was very helpful
Business response:
Thank you for the fantastic review! We're thrilled to hear that our service team made a positive impact. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,074 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open tomorrow at 7:00 a.m.