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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Surprise Ford did a good job with our oil changes and tire rotations.
Business response:
We are elated to hear that you had a positive experience with your oil changes and tire rotations at Surprise Ford. Your satisfaction with our service means everything to us, and we truly value customers like you who take the time to share their feedback.
ALWAYS A DEPENDABLY GOOD SERVICE PROVIDED BY SURPRISE FORD.
Business response:
We sincerely value your continued trust in our service team. Your feedback about the consistently reliable service you receive means everything to us.
Communication is perfect. Explained the entire repair process.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that our communication met your expectations and that we were able to walk you through each step of the repair work clearly.
Excellent Service and had it done in a day.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that we were able to provide you with excellent service and complete your work efficiently in just one day.
FIXED MY REAR DOOR REGULATOR PERFECT UNDER WARANTY
Business response:
We are pleased to hear that your rear door regulator repair was completed perfectly under warranty. It's wonderful to know that our service team was able to take care of this issue for you without any concerns.
Service Advisor Nicholas was Professional and helpful during my service.
Business response:
Thank you for your review! We sincerely appreciate you taking the time to share your experience with us. It's wonderful to hear that Nicholas provided you with professional and helpful assistance during your recent service visit.
my tech rep took care of me was very helpful in informing me about what needed to be done.
Service Advisor Zach Frame is a stellar advisor. Thorough, patient and very knowledgeable. Zach oversees every aspect of a service appointment. From entry through diagnostics through completion.
Great customer service, and did great job getting our car back same day for its recall update. Been going to Surprise FORD for years with both vehicles, never had any issues with any service, oil changes, warranty or recall
Business response:
We deeply cherish your loyalty and trust in Surprise Ford over the years. Your positive feedback about our customer service and our ability to complete your recall update the same day means so much to our team.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,080 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open at 7:00 a.m.