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Surprise Ford

4.1

Car Dealers
Surprise, AZ

About this business

Automotive Car Dealers

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 6:00 p.m.

4.16,078 reviews

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Dave B.

4 months ago

The team at Surprise Ford Service was outstanding.

Business response:

Hi Dave, thank you for your fantastic feedback! We're thrilled to hear that our team at Surprise Ford Service made a positive impression. Your satisfaction is our priority, and we look forward to serving you again in the future!

2023 FORD F150 SUPERCREW Owner

4 months ago

I have good experience they ar friendly and courteous 100% recommend this place

Business response:

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

2021 FORD EXPEDITION MAX PLATINUM Owner

4 months ago

Fast fair and friendly. They always get me in on time.

Business response:

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Timeliness and friendly service are top priorities, and we appreciate your support. Looking forward to seeing you again!

2024 FORD EXPLORER ST Owner

4 months ago

J.D. was the technician that replaced my windshield. He explained everything he was doing, did an EXCELLENT job and to top that off it was at my home! JD is really an asset to your organization!

Business response:

Thanks for the fantastic feedback! We're thrilled to hear J.D. provided excellent service right at your home. Our team strives for top-notch customer experiences, and your words affirm our efforts. We appreciate your support!

2019 FORD EXPEDITION MAX PLATINUM Owner

4 months ago

On time , professional, good communication

Business response:

Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our team. Timeliness and communication are top priorities for us. Your feedback motivates us to keep delivering great service!

2017 FORD EXPLORER PLATINUM Owner

4 months ago

Helpful and Informative, advisor. Knowledgeable and insightful.

Business response:

Thank you for your fantastic feedback! We're glad to hear that you found our advisor helpful and knowledgeable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.

2022 FORD BRONCO BASE/BIG BEND/BLAC Owner

4 months ago

Car was nice and clean after the Zaktex reapplication. Service advisor was nice and quick.

Business response:

Thanks for the great feedback! We're thrilled to hear you were pleased with the Zaktex reapplication and our service. We strive to provide a top-notch experience, and your support means a lot to us. Enjoy your clean ride!

2018 SUBARU CROSSTREK LIMITED Owner

4 months ago

Friendly experience. No upsale attempts. Time taken was reasonable.

Business response:

Thanks for your fantastic review! We're thrilled to hear you had a friendly experience without upselling. Our team works hard to provide efficient service, and it's great to know you appreciated it. We look forward to seeing you again!

Michael B.

4 months ago

Got me in on time, great customer service, did the work, out on time at agreed price. Can't ask for anything more.

Business response:

Thanks for the fantastic feedback, Michael! We're thrilled to hear that you had such a positive experience with our team. We always strive to deliver timely and quality service, and it's great to know we hit the mark for you!