This profile has been claimed by the business owner or representative.
Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Daniel was a great service advisor
Business response:
Thank you for the wonderful feedback about Daniel! We're thrilled to hear he provided excellent service as your advisor. We truly appreciate customers like you who recognize our outstanding team members. Thank you for choosing Surprise Ford for your 2020 Ford Escape SEL's service needs.
They took great care of my truck.
Business response:
Thank you for choosing Surprise Ford! We're pleased our service team could provide exactly what you needed for your truck. Your satisfaction means a great deal to us.
Excellent customer service! My advisor gave me excellent information about my truck and recommended the service I need to maintain my Truck
Business response:
Thank you for the positive feedback! We're thrilled that your advisor provided excellent information and maintenance recommendations for your truck. Your satisfaction with our customer service means everything to us at Surprise Ford. We appreciate you sharing your experience and look forward to serving you for years to come.
Had to return for additional work which probably could have been discovered on the first repair.
Business response:
Thank you for your feedback. We understand that returning for additional work is inconvenient, and we recognize a more thorough initial inspection could have identified all necessary repairs during your first visit. Your input helps us improve our diagnostic process. We appreciate your patience and thank you for choosing Surprise Ford.
Great experience, as always.
Business response:
Thank you for your continued trust and loyalty! We're honored to consistently deliver the quality service you expect and look forward to serving you again.
Quick good service. Only had oil change but staff informative and ftiendly
Business response:
We are delighted to hear about your positive experience with our team at Surprise Ford. Your feedback about receiving quick and quality service means so much to us. We're pleased that our staff provided you with helpful information and treated you with the friendly service you deserve during your oil change visit. Thank you for choosing us for your 2024 Ford F150 XLT's maintenance needs, and we look forward to serving you again in the future.
Very friendly and helpful Salesman was not pushy. I liked that a lot
Business response:
Thank you for your review! We're thrilled to hear about your positive experience with our team. We truly value customers who appreciate our no-pressure approach to sales. Your feedback means a great deal to us!
They per for the service I was needing
Business response:
We are pleased to hear that our service team was able to provide exactly what you needed for your Ford Transit Connect. Your satisfaction with the service experience means a great deal to us at Surprise Ford. We understand how important it is to receive reliable and efficient service, and we're glad we could deliver that for you. Thank you for choosing us for your automotive needs and for taking the time to share your experience.
Fast and easy! David was excellent. Pezh Kaden the GM is great to deal with.
Business response:
Thank you for the positive feedback! We're thrilled that David provided excellent service and that our GM made your experience great. Your feedback means a lot to us at Surprise Ford, and we look forward to serving you again.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,204 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.