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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,795 reviews
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2024 FORD EXPEDITION XLT Owner's profile image
2024 FORD EXPEDITION XLT Owner 
3 months ago

Quickly made appointment online and dropped my Expedition off for service the same day. Everything was great. 

2025 FORD EXPLORER ST Owner's profile image
2025 FORD EXPLORER ST Owner 
3 months ago

Service department was great as usual, got my car in and done in an hour less time that was quoted. Price was very reasonable. 

2024 FORD BRONCO BADLANDS Owner's profile image
2024 FORD BRONCO BADLANDS Owner 
3 months ago

Quick, convenient, and thorough 

Business response:

Thank you for your review! We're delighted to hear that your experience with us was efficient and comprehensive. It means a great deal to know that we provided the fast and detailed service you were looking for. 

2017 FORD ESCAPE TITANIUM Owner's profile image
2017 FORD ESCAPE TITANIUM Owner 
3 months ago

service staff are helpful and listen well. As a single woman I am always wary of being taken advantage of, especially when I am not confident of my understanding of the particular issue. 

Business response:

Thank you immensely for taking the time to share your positive experience with us. We understand how important it is to feel heard and respected, especially when navigating automotive concerns. 

2019 FORD F350 SUPER DUTY Owner's profile image
2019 FORD F350 SUPER DUTY Owner 
3 months ago

Joe is the best Service Writer I have ever had 

Business response:

Thank you immensely for taking the time to share your wonderful feedback about your service experience. We are pleased to know that you received such exceptional care from our service team. 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
3 months ago

I had a few things done on my pickup and once again Josh Kemp did an outstanding job getting me taken care of. 

Business response:

We are thrilled to hear about your positive experience with the service on your pickup truck. It's wonderful to know that our team member provided you with outstanding care and got everything taken care of properly. 

2024 FORD MUSTANG MACH-E PREMIUM Owner's profile image
2024 FORD MUSTANG MACH-E PREMIUM Owner 
3 months ago

On time, very professional... 

Jpmaczuga@gmail C.'s profile image
Jpmaczuga@gmail C. 
4 months ago

Always a good experience at Surprise Ford. 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
4 months ago

ALWAYS POLITE AND TIMELY. JOSEPH IS SUPERIOR! 

Business response:

We are overjoyed to hear about your wonderful experience with our team. Your kind words about our courteous and prompt service truly mean the world to us. It's fantastic to know that Joseph provided you with exceptional care during your visit. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,795 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.