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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
They took good care of me by allowing me to use an outdated coupon, which makes me feel valued. They gave me the works in under 2 hours.
Business response:
Your positive feedback means so much to us. We understand how important it is to feel valued as a customer, and we're pleased that our team was able to accommodate your coupon situation. It's wonderful to hear that we could provide you with comprehensive service efficiently within that two-hour timeframe. Your experience reflects our commitment to taking care of each customer with flexibility and respect. We truly appreciate you taking the time to share your experience.
Since I relocated to AZ I have been having my truck serviced at SURPRISE FORD, an it was a great choice. Service advisor are always helpful and friendly Thank you!!
Business response:
We are honored to hear that choosing Surprise Ford for your truck's service needs has worked out so well since your move to Arizona. Your experience with our service team means everything to us, and we're thrilled that you've found our advisors to be both helpful and welcoming. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with excellent service.
Great service by everyone at Surprise Ford.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your feedback about the excellent service provided by everyone here at Surprise Ford truly means a lot to us. We take great pride in ensuring each customer receives outstanding care, and knowing that our entire team made such a positive impression validates our commitment to exceptional service. Thank you for taking the time to share your experience with us.
Very professional and courteous.
Business response:
Thank you for recognizing our professional and courteous service! Your kind words mean a great deal to our team at Surprise Ford. We appreciate you sharing your positive experience.
Quick and easy great customer service from Evan.
I've not had any issues with this service department. Helpful and friendly.
Evan and the crew had my service update finished in no time.
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that your service update was completed efficiently and that you were pleased with the quick turnaround time. Our team works hard to provide timely and quality service, and your feedback confirms we're meeting that goal. We truly value your business and look forward to serving you again.
Got me in and out very quickly.
Business response:
We are ecstatic to hear that we were able to provide you with such efficient service. Your feedback about our quick turnaround time means so much to us at Surprise Ford. We understand how valuable your time is, and we're thrilled that we could get you taken care of promptly. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Had a great experience. Was taken care of with a rental while my truck was being forced for air leaks. Would definitely recommend this dealership to friends and family.
Business response:
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you had such positive service during your visit. It's great to know that we were able to provide you with a rental vehicle while we worked on resolving the air leak issues with your truck. Your recommendation to friends and family means the world to us at Surprise Ford, and we truly appreciate your trust in our team. We look forward to serving you again in the future.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,080 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open tomorrow at 7:00 a.m.