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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Service advisor Joe Hough made this a pleasant experience. He is very knowledgeable and explains everything so I can understand.
Business response:
Thank you for the wonderful feedback! We're delighted that Joe provided excellent service and took the time to clearly explain everything. We appreciate you choosing Surprise Ford and sharing your positive experience.
Always great service & advice from Joe H.
Business response:
Thank you for the kind words about Joe H.! We're thrilled you consistently receive great service and advice. Your satisfaction means everything to us, and we appreciate you choosing Surprise Ford.
very good, very convenient. thanks
Business response:
Thank you for your review! We're delighted to hear you found our service excellent and convenient. We appreciate your positive feedback and look forward to serving you again.
2 hour wait but had nothing else to do anyway. Your scheduling needs some work. Service was excellent.
Business response:
Thank you for your feedback and understanding regarding the wait time. We're glad our service team provided excellent care despite the scheduling delay. Your comments about our scheduling are valuable to us, and we appreciate your patience and for choosing us for your service needs.
The customer service was excellent. Vehicle was done when they said it would be.
Business response:
Thank you for the wonderful feedback! We're thrilled we met your expectations with excellent service and timely completion. We appreciate you choosing Surprise Ford and sharing your positive experience.
great experience with the service work
Business response:
Thank you for the positive feedback about our service department! Your satisfaction means everything to our team. We appreciate you choosing Surprise Ford and taking the time to share your experience.
Good Service. I would go there again.
Business response:
Thank you for the positive feedback! We're glad your experience met your expectations and look forward to serving you again at Surprise Ford.
Always great work. Always done well and completed to my satisfaction every visit
Business response:
We are absolutely thrilled to hear about your consistently positive experiences with us. Your feedback about the quality of our work and how we complete everything to your satisfaction means so much to our team. Knowing that you trust us with your vehicle for multiple visits shows the strong relationship we've built together. We truly appreciate your loyalty and look forward to continuing to provide you with the exceptional service you've come to expect.
The surprise ford dealership has a trustworthy service team and Lorenzo the mechanic was very knowledgeable and very helpful. My service writer Joseph was great. Thank you. John Melcarek
Business response:
Thank you for the positive feedback about Lorenzo and Joseph! We're thrilled you found our service team trustworthy and knowledgeable. Your recognition means so much to us at Surprise Ford.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,413 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 6:00 p.m.