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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Their service was excellent. They took very good care of me and got me in the very next day to get my oil changed. All the people I dealt with were great. Very nice. I will be using them again.
Business response:
Thank you for sharing your wonderful experience with our service team. We are delighted to hear that we provided excellent care and were able to accommodate your oil change appointment so quickly. Your kind words about our staff mean everything to us, and we truly appreciate you taking the time to recognize their efforts.
Good communication and easy to schedule
Business response:
Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team provided clear communication throughout your visit and made scheduling convenient for you.
Service was performed fast and efficiently.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that we delivered quick and effective service. Your feedback about the speed and efficiency of our work means a great deal to us.
They were thorough and professional.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback highlighting our thoroughness and professionalism means so much to us. We work hard to ensure every customer receives the high-quality service they deserve, and it's wonderful to know we met your expectations. Thank you for taking the time to share your experience with others.
Very professional. Highly recommend!
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with us. Your kind words about our professional service mean so much to our team. We truly appreciate customers like you who recognize the care and expertise we put into every interaction. Your recommendation is the highest compliment we could receive, and it motivates us to continue delivering exceptional service to all our customers.
Terrific service advisor and technician that worked on my vehicle. Both were very knowledgeable and personable. The technician did a terrific job wiring my off-road lights.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. It sounds like both our service advisor and technician made a great impression with their expertise and friendly approach. We're especially pleased to know that the off-road light installation was completed to your satisfaction. Your feedback about the quality of work and the personable nature of our team means so much to us. Thank you for choosing Surprise Ford and for taking the time to share your positive experience.
Zac was super helpful and kept me posted on progress
Business response:
We are delighted to hear about your positive experience with our team. Having someone who keeps you informed throughout the process makes such a difference, and we're glad that level of communication stood out during your visit. Your feedback about the helpful service you received means a lot to us at Surprise Ford. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
I had good customer service. Always take my car there.
Business response:
We are grateful for your continued trust in bringing your vehicle to us for service. Your loyalty as a regular customer means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to hear that our team consistently provides you with the quality service you deserve. We look forward to continuing to serve you for many years to come.
Everything went smoothly. No complaints
Business response:
We are delighted to hear that your experience with us was seamless and met your expectations. Your satisfaction with the process means everything to our team at Surprise Ford. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you and your 2023 Ford Escape ST Line in the future.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,204 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.