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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Surprise Ford is a premier Phoenix-area Ford dealership located on the west side of the Valley. We offer an incredible selection of new and used Ford cars, trucks and SUVs, including models like the F-150, Mustang and Explorer. You can apply for financing on our site and even get an online trade-in appraisal that you can redeem at our store. As a leading Ford car dealership in Surprise, Arizona, we also offer first-rate repair services at our state-of-the-art auto repair shop. Our factory-trained techs handle everything from... read more
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I was been in the auto retail business 35 plus years and had really dread being on the customer side of the desk. Not any longer. I had worked for several dealerships during that time and they were all miles behind on how Surpize Ford conducts business . From the start get go. Greeting , comfort, organized , perfessional .They cared not only about the sale but the whole process , I will 4 sure buy another car at Surprise Ford. Thank you to my salesmen ,managers and delivery crew. Job well well done
They have excellent quality and product. Very professional service and great customer support. Highly recommended for anyone looking for a vehicle
Service was great and the staff exceeded the time frame they told me it would take to service my truck. Everything was professional and courtesy was on point.
John Williams was very helpful and knowledgeable on the entire process from start to finish.
Amazing! Welcoming and accommodating. Not too pushy; Respectful cast of team members. Job well done!
Best service I’ve ever had at this dealership, with any service advisor. Nick provided great customer service. He was great at communicating.
Seller Willy was very patient, very efficient, We are very thankful for his help. We really recommend him
Took about 2 hours for an oil change but the customer service was good they where really nice
Automatic updates would not engage. Had to leave my car for several days but Zach got it diagnosed and repaired.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 3.9 star rating with 5,035 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.