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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Evan is fantastic! He kept me in the loop with everything.
Business response:
We are thrilled to hear about your wonderful experience! It's fantastic that you felt kept in the loop throughout the entire process - clear communication is something we truly value. Team members who go above and beyond to ensure customers stay informed make all the difference. Thank you for taking the time to share your positive experience with Surprise Ford!
Overall good experience, took some time at the dealership, but atmosphere was great. Salesman Roger and loan manager Juan were both great. Definitely recommend
Business response:
We are overjoyed to hear about your positive experience! We understand that dealership visits can take time, and we truly appreciate your patience throughout the process. It's wonderful to know that our welcoming environment made your visit more comfortable. Roger and Juan will be thrilled to hear your kind words about their service - they truly strive to provide exceptional support to every customer. Your recommendation means everything to us, and we're grateful you chose to share your experience with others.
My appointment was kept and car was completed by the time told it would be done.
Business response:
We are happy to hear that your service appointment went smoothly and we delivered your vehicle on schedule as promised. Your satisfaction with our timely service means everything to us at Surprise Ford. We appreciate you choosing us for your service needs and look forward to providing you with the same reliable experience in the future.
I have done business with surprise a couple of times and they have great
Business response:
Thank you immensely for choosing to do business with us multiple times. Your loyalty means everything to our team. We're delighted to hear that your experiences with us have been positive. Having customers return to work with us again is the greatest compliment we can receive. We look forward to continuing to provide you with excellent service for all your automotive needs.
Friendly service and great work repairs
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with us. We are utterly delighted to hear that you found our service approach welcoming and that our repair work met your expectations. Your satisfaction with both the personal attention you received and the quality of our work means everything to our team. We understand how important it is to have reliable service, and we appreciate your trust in us for your automotive needs.
Nice and fast great service team
Business response:
We are ecstatic to hear about your wonderful experience with our service team! Your feedback about receiving quick and excellent service truly means the world to us. We work hard to ensure every customer feels valued and receives the quality care they deserve. It's fantastic to know our team delivered on both efficiency and exceptional service. We appreciate you taking the time to share your positive experience with others.
Quick service right in and out
Business response:
Thank you for sharing your experience with our service team. We're delighted to hear that you were able to get in and out efficiently during your visit. Providing prompt, hassle-free service is something we take pride in, and it's wonderful to know that we met your expectations. Your feedback means a lot to us at Surprise Ford, and we look forward to continuing to serve you with the same level of efficiency in the future.
It was fast yeah but they did not even take it for a wash
Business response:
Thank you for taking the time to provide feedback about your experience. We appreciate that you found our service to be efficient and completed in a timely manner. However, we are sorry to hear that you are not fully satisfied. Your feedback helps us identify areas where we can improve our service delivery. We value your business and want to ensure you have a complete and satisfying experience with us in the future. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 so we can address this matter further... read more
Very nice to work with from beginning to end of sale. This is the 2nd Explorer we have bought from Surprise Ford
Business response:
We are utterly delighted to hear about your wonderful experience with our team throughout the entire sales process. Your loyalty means the world to us, and we truly appreciate you choosing Surprise Ford for your second Explorer purchase. It speaks volumes that you returned to us for another vehicle, and we are grateful for the trust you have placed in our dealership. We look forward to continuing to serve you and providing the same exceptional service for many years to come.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,204 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.