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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Nick was awesome the car was fixed in time. Thank you guys
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that your vehicle repair was completed within the expected timeframe and that you received exceptional assistance throughout the process. Your satisfaction with the quality of service means everything to us at Surprise Ford. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
The service was fast and everyone was courteous
Business response:
Thank you for your wonderful feedback about your experience! We're delighted to hear that our team provided you with efficient service and treated you with the courtesy you deserve. Your positive comments about the quick turnaround and our staff's respectful approach mean so much to us. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of excellence.
Excellent service, on-time completion, and the mechanics know their craft.
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about our timely completion and skilled mechanics truly means a lot to us. It's wonderful to know that you received the excellent service you deserved. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the quality service you expect.
Excellent customer service and care.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with our team. Your kind words about our service and care mean so much to us. We appreciate you taking the time to share your positive experience with Surprise Ford.
Forth time I took the car in for check engine light. Each time it was some different with the fuel purge system. I was not happy that I had to pay for the labor again and that they only seemed to be only fixing the symptom and not the root cause. I pleaded my concern and to my surprise they found the cause and repaired the issue at no charge. Thank you Joe for going to bat for me.
Business response:
We're glad our team identified and resolved the root cause of your fuel purge system issues. We understand how frustrating recurring problems can be and appreciate your persistence. It's wonderful that our commitment to making things right resulted in a positive outcome. Your experience demonstrates our dedication to standing behind our work and ensuring customer confidence.
Excellent service, always on schedule given , Dave is the best.!
Business response:
Thank you for your review! We're thrilled to hear about the outstanding service you received and that we consistently meet your scheduling expectations. We truly appreciate customers like you who recognize our team's dedication. Thank you for choosing Surprise Ford!
Great support, options, and overall experience!
Business response:
Thank you for the wonderful feedback! We're thrilled you had such a positive experience and look forward to serving you again at Surprise Ford.
Surprise AZ ford has an excellent service dept, good communication, friendly and informative
Business response:
Thank you for the wonderful feedback about our service department! We're thrilled you found our team friendly, communicative, and informative. Your recognition of our commitment to excellent customer service means so much to us at Surprise Ford.
Easy to schedule appointment and great service with no surprises.
Business response:
Thank you for your positive feedback! We're thrilled you found our scheduling easy and appreciated our transparent service approach. We work hard to keep our customers informed and confident throughout their experience. We truly value your trust and appreciate you sharing your experience.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,413 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 6:00 p.m.